[{"id":35710,"personPtyId":40770720,"firstName":"Marc","lastName":"Lovejoy","titleText":"Sales Consultant","shortBioText":"I WILL TREAT EACH CUSTOMER AS A GUEST IN MY HOME.\r\nIF I THINK I CAN\"T I WON\"T.\r\nIF ITHINK I CAN , I WILL.\r\nI CAN, I WILL. *taken from the Lexus covenant *","emailTxt":"mlovejoy@lexusofmerrillville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/3896db55-94b8-4970-ad53-d3e293e835de.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"846806400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":523457,"personPtyId":43822988,"firstName":"Roxann","lastName":"Seckus","titleText":"Business Manager","emailTxt":"Rseckus@lexusofmerrillville.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/f59c009bf6b7.jpg","drDealerId":31319,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":35709,"personPtyId":40627586,"firstName":"Rick","lastName":"Coven","titleText":"Delivery/Technology Specialist","emailTxt":"rcoven@lexusofmerrillville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/d186d281-fb92-4099-b8ba-f744f3705fe9.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"1128124800","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":139529,"personPtyId":40808251,"firstName":"Chris","lastName":"Hodges","titleText":"Assistant Service Manager","emailTxt":"chodges@lexusofmerrillville.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/12261636-e99d-47ec-8b54-3ca6e7a73112.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"1354320000","industryStartDtUtc":"928195200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":131897,"firstName":"Todd","lastName":"Sobczak","titleText":"Asst. Service Manager","shortBioText":"","emailTxt":"tsobczak@lexusofmerrillville.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/111ddf5e-910b-4bf2-ba7c-805b14f00078.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":35491,"firstName":"Pete","lastName":"Takacs","titleText":"General Manager","shortBioText":"","emailTxt":"ptakas@lexusofmerrillville.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/58dab93a-eeaf-43e4-ab4f-2df2a4f041d6.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":35708,"personPtyId":41397511,"firstName":"Willie","lastName":"Haddad","titleText":"Pre-Owned Manager/ Sales Manager","shortBioText":"","emailTxt":"willieh@lexusofmerrillville.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/29e8b2a7-b539-44fa-96fe-421f9aeb70e3.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":35712,"firstName":"Darryl","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"","emailTxt":"djones@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/users/whaddad/58842fae-110c-43f4-8113-876db49db3d2.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":259480,"personPtyId":40176490,"firstName":"Dave","lastName":"Whelan","titleText":"Sales and Leasing Consultant","shortBioText":"I have been with Lexus for the last 4 years and have been a Sales Consultant for the last 22 years. I have found that Lexus' are the best most dependable cars in the Luxury brand market. In my career I have never been a pushy sales person,I just present all of the facts to my customers for them to make and informed purchase decision..It has to make sense to them,If it does they purchase,If it doesn't then I don't expect them to purchase.. I will always ask for their business,but never in a pushy way.","emailTxt":"dwhelan@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/ef296087a284.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"804556800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":259479,"firstName":"Dave","lastName":"Gardiner","titleText":"Sales Consultant","emailTxt":"dgardiner@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/d39117218d74.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523450,"personPtyId":44062423,"firstName":"Bob","lastName":"Navarrro","titleText":"Sales Consultant","shortBioText":"I have been in Sales throughout my entire career, but after retiring from my \"make a living career\" and trying the retirement life, that didn't fit to well with me, I missed interfacing and socializing with people. I've been a car guy all my life and a Toyota fan since 1985 so when I had a chance to join Lexus of Merrillville as a Sale Consultant I jumped at the opportunity. My goal is to provide our guest with their best, most pleasurable experience in purchasing a car. I want each of our guest to be treated the same as I would expect to be treated coming into a \"Customer Award Winning Elite of Lexus Dealer\" as we are.","emailTxt":"Rnavarro@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fef7a2ad8235.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1475280000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511127,"personPtyId":40638083,"firstName":"Johnathan","lastName":"Vargas","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Jvargas@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/23ac5248ff19.jpg","drDealerId":31319,"dealerEmpStartDtUtc":"1498870800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523463,"personPtyId":43823115,"firstName":"Bruce","lastName":"Clark","titleText":"Sales Manager","emailTxt":"Bclark@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/54c89464b394.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511129,"personPtyId":40637424,"firstName":"Jerry","lastName":"Storey","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Jstorey@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6037a481a628.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523467,"personPtyId":43823301,"firstName":"Joe","lastName":"Sepulveda","titleText":"Sales/Internet","emailTxt":"Jsepulveda@lexusofmerrillville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/87149f716dec.jpg","drDealerId":31319,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Lexus of Merrillville

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Lexus of Merrillville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2017

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Reviews

4.6 out of 5 4.6
286 lifetime reviews. Includes reviews of Lexus of Merrillville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 8, 2018

    Sales expert Marc Lovejoy made my shopping experience hassle free and fun!!! This is the 3rd car Mr. Lovejoy sold to me and my husband. And Pete in finance... worked with me to provide the best options for my lifestyle, that is, after negoitations. I highly recommend this dealership and specifically Marc and Pete!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

    Pete Takacs

    General Manager

    (4.4) 35 reviews

  • 5.0 out of 5
    November 3, 2018

    There isn???t a better salesman than Marc Lovejoy. He wants the best for his customers. We have been a customer of Lexus and Marc for almost 15 years.... There is no comparison of Lexus and Marc to any other. We also are very happy with the quality and design of Lexus vehicles, their sales, and their service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

  • June 6, 2015

    I had the pleasure of working Marc Lovejoy when I came to look at a used car. He made the experience an enjoyable one. He was very knowledgeable and answered... all my concerns. He serves his customers with excellence. Completed paperwork with Willie Haddad. Mr. Haddad was professional and personable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2018

    I give 5 point rating because customer service is great. No pressure from anyone. Dealership clean and open. Marc is awesome, I am looking forward to visiting... for service to my inspection. Its close to me and I do not have a complaint about this dealership or Marc at this time.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

  • 4.8 out of 5
    October 30, 2018

    Marc Lovejoy helped me find the exact car I wanted. No pressure from him. I left the first visit without buying anything. Marc was kind and did a follow... up call to see how my search was going I stopped in again and found my car!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

  • 5.0 out of 5
    October 19, 2018

    The staff at Lexus of Merrivile was awesome. They provided me a fair deal without any pressure to purchase. I will definitely refer family and friends....

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

  • 5.0 out of 5
    October 13, 2018

    This is my second time around with Marc! Two LEXUS down and more to come in the future👍🏿 It???s always a pleasure driving a LEXUS!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

  • 5.0 out of 5
    October 13, 2018

    We have owned four Lexus vehicles over the years and Lexus of Merrillville has always done an excellent job servicing them. Just had an oil change and... two new tires and they did a great job again. Thanks Chris for acquiring the tires we needed on short notice.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

    Chris Hodges

    Assistant Service Manager

    (4.7) 31 reviews

    Todd Sobczak

    Asst. Service Manager

    (4.8) 25 reviews

  • 5.0 out of 5
    October 10, 2018

    The Lexus of Merrillville team has been nothing but ultra-professional, courteous, and has my best interests in mind as a customer since I picked up my... Lexus NX last year. Starting with the GM, his sales team and service support, I have not a better experience buying and maintaining a new vehicle in the last 35 years. I highly endorse and recommend Lexus of Merrillville!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Roxann Seckus

    Business Manager

    (4.8) 12 reviews

    Todd Sobczak

    Asst. Service Manager

    (4.8) 25 reviews

    Pete Takacs

    General Manager

    (4.4) 35 reviews

    Johnathan Vargas

    Sales Consultant

    NOT RATED

  • 4.6 out of 5
    October 9, 2018

    I have been a customer of Lexus of Merrillville since 2013 purchasing my vehicle from Marc Lovejoy. I continue to have my vehicle services there where... as to maintain it according to Lexus' standards. My service needs are met with prompt responsiveness and professionalism. When my understanding of services have not aligned with what was presented, they are quick to make adjustments to my satisfaction. I appreciate Marc taking action to ensure that I am left satisfied and happy.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marc Lovejoy

    Sales Consultant

    (5.0) 90 reviews

    Chris Hodges

    Assistant Service Manager

    (4.7) 31 reviews

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