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Cars for Sale   /   Dealers  /  Lexus of Merrillville

Lexus of Merrillville

4.3 out of 5 (4.3) 253 reviews
3957 US-30 Merrillville, IN 46410

Currently in stock!

29
Used cars
Email

Call This Dealer

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 5:30 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

4.3 out of 5 4.3
253 lifetime reviews. Includes reviews of Lexus of Merrillville from DealerRater.com

  • FEATURED REVIEW

    5.0 out of 5
    Customer Service
    by DDpraise from Merrillville, IN
    June 6, 2015

    I had the pleasure of working Marc Lovejoy when I came to look at a used car. He made the experience an enjoyable one. He was very knowledgeable and a...nswered all my concerns. He serves his customers with excellence. Completed paperwork with Willie Haddad. Mr. Haddad was professional and personable.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    The Pursuit of Perfection through true Customer Service
    by She still loving her RX330 on DealerRater.com
    May 18, 2018

    Close to nine years after purchase of my RX330, find Marc Lovejoy to be a tremendous asset in helping me with my vehicle. I have never experienced th...is with any other salesperson. Hopefully, that dealership will remain solvent and Marc, Todd and Chris can continue showing others what true Customer Service is. Recently had 90,000 mile service FROM ANOTHER DEALERSHIP in another state, and discovered three of the four windows to be inoperable. Called Marc and he walked me through how to reinitialized the windows without having to go back to the dealership that knows/cares nothing about doing a good job or customer service. Keep up the good work, LEXOM, and thanks again, Marc!!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Marc Lovejoy

    Sales Consultant
    4.5 out of 5
    Chris Hodges

    Assistant Service Manager
    4.7 out of 5
    Todd Sobczak

    Asst. Service Manager

  • 5.0 out of 5
    Wow, great people, great cars
    by Bob Kelley on DealerRater.com
    May 15, 2018

    I have been a BMW owner for over 25 years. When I entered the Lexus of Merrillville dealership and test drove the new RX350 I knew it was time to leav...e BMW. My Sales Consultant, Dave Gardiner was friendly, personable and so knowledgeable of his products. After spending time with him and Bruce Clark, the New Car Sales Manager, I knew I would be buying my next new car from them. The total purchasing experience was exceptional and I look forward to doing business with this dealership in the coming years.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    NOT RATED
    Dave Gardiner

    Sales Consultant

Read all reviews

See All In-Stock Inventory

29
Used cars

About Our Dealership

Dealer on Cars.com since May 2017

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Top Reviewed Employees
5.0 out of 5
Marc Lovejoy

Sales Consultant
5.0 out of 5
Rick Coven

Delivery/Technology Specialist
4.5 out of 5
Chris Hodges

Assistant Service Manager
4.7 out of 5
Todd Sobczak

Asst. Service Manager
4.4 out of 5
Willie Haddad

Pre-Owned Manager/ Sales Manager
4.1 out of 5
Pete Takacs

General Manager
NOT RATED
Dave Gardiner

Sales Consultant
NOT RATED
John Desmet

Business Manager
NOT RATED
Darryl Jones

Sales Consultant
NOT RATED
Bill Parish

Sales Consultant
NOT RATED
Sue Iacopelli

Sales Consultant
NOT RATED
Dave Whelan

Sales and Leasing Consultant
NOT RATED
Jim Hineline

Sales Consultant
NOT RATED
Ryan Kowalis

Sales Manager
NOT RATED
Jerry Storey

Sales Consultant
NOT RATED
Johnathan Vargas

Sales Consultant
NOT RATED
Mike Pietrzak

Sales Consultant
NOT RATED
Ron Chapman

Sales Consultant
Lexus of Merrillville
3957 US-30 Merrillville, IN 46410
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