Reviews
Write a reviewBest Buying Experience
The best buying experience I have ever had in my life. Got a fair trade in and am very pleased with the high quality used vehicle. What an upgrade and an affordable deal. Thank you Robb for your dedication to great customer service. Chad was a pleasure to work with. Dan gave us a good deal on trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding & Quality Service
Not much more to say here with an organization that has always treated me very well and in my eyes rates not only Five Stars & Two Thumbs Up ... but they deserve to have a parade in their honor as well. Keep up the good work Griffith Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
No games, great service, great people!
We didn't even plan on buying a car the day we went to Griffith! Aaron is awesome, got us a great deal on our trade and I drove away that day in the exact car I wanted! This passed weekend we were leaving town for vacation and the radio was acting up. I called Aaron, took the car in, with the promise of a loaner if my car wasn't fixed! No need though! I was in and out quick! Great customer service! Friendly staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Jordan and Mike in the Service Department are great. I have taken my vehicle only to Griffith since purchasing it in 2010.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Enjoyed Doing Business
Enjoyed doing business with Robb. He was polite, knowledgeable and very helpful. I would certainly deal with him again. Chad was great to do business with. He answered all my silly questions and was very patient and kind. Good company to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Nice
Very nice! Service was great. Was nice to kid the guys we were dealing with. Would recommend Griffith to anyone. We believe they are honest and try to make a good deal with ya. Very accommodating. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales Staff was Outstanding
Great experience, sales staff was outstanding and seemed to be very honest during the whole process. John was very knowledgeable about the vehicle we purchased. Thanks to Griffith Motor Company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Pleasant Experience
Very pleasant experience, loved Evan. Very respectable, nice, and down to earth. Liked not feeling pressured. Evan even went out of his way on Sunday to check to see if car was still available being we were driving 2 plus hours. Everyone was very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Imformative
Robb was very informative and not pushy on making a sale. I would highly recommend not only the dealership but sales as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Service
Robb Birch is the man to see for any new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase