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Griffith Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (89 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (89 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best Buying Experience

The best buying experience I have ever had in my life. Got a fair trade in and am very pleased with the high quality used vehicle. What an upgrade and an affordable deal. Thank you Robb for your dedication to great customer service. Chad was a pleasure to work with. Dan gave us a good deal on trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding & Quality Service

Not much more to say here with an organization that has always treated me very well and in my eyes rates not only Five Stars & Two Thumbs Up ... but they deserve to have a parade in their honor as well. Keep up the good work Griffith Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No games, great service, great people!

We didn't even plan on buying a car the day we went to Griffith! Aaron is awesome, got us a great deal on our trade and I drove away that day in the exact car I wanted! This passed weekend we were leaving town for vacation and the radio was acting up. I called Aaron, took the car in, with the promise of a loaner if my car wasn't fixed! No need though! I was in and out quick! Great customer service! Friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Jordan and Mike in the Service Department are great. I have taken my vehicle only to Griffith since purchasing it in 2010.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyed Doing Business

Enjoyed doing business with Robb. He was polite, knowledgeable and very helpful. I would certainly deal with him again. Chad was great to do business with. He answered all my silly questions and was very patient and kind. Good company to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Nice

Very nice! Service was great. Was nice to kid the guys we were dealing with. Would recommend Griffith to anyone. We believe they are honest and try to make a good deal with ya. Very accommodating. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales Staff was Outstanding

Great experience, sales staff was outstanding and seemed to be very honest during the whole process. John was very knowledgeable about the vehicle we purchased. Thanks to Griffith Motor Company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Pleasant Experience

Very pleasant experience, loved Evan. Very respectable, nice, and down to earth. Liked not feeling pressured. Evan even went out of his way on Sunday to check to see if car was still available being we were driving 2 plus hours. Everyone was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Imformative

Robb was very informative and not pushy on making a sale. I would highly recommend not only the dealership but sales as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service

Robb Birch is the man to see for any new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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