Crossroads Automotive of Corinth

1.0 out of 5 (1.0) 11 reviews

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Reviews

1.0 out of 5 1.0
11 lifetime reviews.
  • Above and beyond
    October 10, 2011

    Best car-buying experience ever! They went above and beyond the day of my purchase and every day since! I had a low tire one day since the purchase (m...y own fault) and they came out and got it back to the shop and fixed it. The price was perfect, the vehicle was perfect and in such amazing condition... everything I wanted. I would recommend them to ANYONE and I won't buy a car anywhere else now. Thanks, Crossroads!!

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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    Service Concerns
    January 29, 2018

    Purchased a 2nd Remote Keyless Entry for our used car and had the service team program the key. Determined after I was home the program did not work. ...Re-scheduled a second visit and service came up with multi-errors with car. Re-schedule a 3rd visit to determine the root cause and program RKS. Service department told wife the issue was a Check engine light (Only noted at startup) and can not program. ? Interesting root cause since I have the original FOD - and it works fine since we have owned car. Thanks for 2 1/2 hour wait and $160 bill. Would not recommend service department.

    2.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Very bad and unprofessional Service dept
    June 7, 2016

    Went there because of a recall, told us their service manager was out due to illness, so they had our vehicle for 2 weeks, couldn't get them to call u...s back or give us updates. We showed up there they had music blaring so loud hey couldn't hear a customer if they wanted to and it came back with additional problems and they wanted to say ' o, that must have already been going bad when you brought it in' and didn't even diagnose it correctly. We ended up taking vehicle back to Florence, AL where we purchased vehicle to have them fix what Crossroads broke. And then charged us for what was suppose to be covered... NEVER again... never ever again, very bad service and even worse management.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that ...you left our dealership with disapproval overshadowing your experience. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution and I can apologize again. Please contact me at your earliest convenience. -Jeff Smith 662-287-1944


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Crossroads Automotive of Corinth
1701 Highway 72 West Corinth, MS 38834
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