Crossroads Automotive of Corinth

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Reviews

3.0
10 lifetime reviews.
  • Above and beyond

    Best car-buying experience ever! They went above and beyond the day of my purchase and every day since! I had a low tire one day since the purchas...


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    Best car-buying experience ever! They went above and beyond the day of my purchase and every day since! I had a low tire one day since the purchase (my own fault) and they came out and got it back to the shop and fixed it. The price was perfect, the vehicle was perfect and in such amazing condition... everything I wanted. I would recommend them to ANYONE and I won't buy a car anywhere else now. Thanks, Crossroads!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Very bad and unprofessional Service dept

    Went there because of a recall, told us their service manager was out due to illness, so they had our vehicle for 2 weeks, couldn't get them to ca...

    Dealer Response

    Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies t...


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    Went there because of a recall, told us their service manager was out due to illness, so they had our vehicle for 2 weeks, couldn't get them to call us back or give us updates. We showed up there they had music blaring so loud hey couldn't hear a customer if they wanted to and it came back with additional problems and they wanted to say ' o, that must have already been going bad when you brought it in' and didn't even diagnose it correctly. We ended up taking vehicle back to Florence, AL where we purchased vehicle to have them fix what Crossroads broke. And then charged us for what was suppose to be covered... NEVER again... never ever again, very bad service and even worse management.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution and I can apologize again. Please contact me at your earliest convenience. -Jeff Smith 662-287-1944


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  • 2015 New Buick

    I recently purchased a New Buick Encore at Crossroads in Corinth. They are very honest and hard working people. You wont find a nicer and fair dea...

    Dealer Response

    Hello, Marta! Thank you for your great feedback! We're glad that you are proud of your new Encore, and that you enjoyed working with our team! Put...


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    I recently purchased a New Buick Encore at Crossroads in Corinth. They are very honest and hard working people. You wont find a nicer and fair dealership. The Buick is perfect for us .We havn't had a new vehicle since 1996. We are very proud of it and the payment is perfect for us and we also got a Lifetime Warranty. You cant get a better deal no where in the world and then they threw in the LIFETIME WARRANTY too. Thanks for helping us with our NEW Buick...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, Marta! Thank you for your great feedback! We're glad that you are proud of your new Encore, and that you enjoyed working with our team! Putting our customers in a great new car is our passion, and we're thrilled to know that we were able to help! Please don't hesitate to let us know if we can do anything else for you, and thank you for choosing Crossroads of Corinth!


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