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Crossroads Automotive of Corinth

(30 reviews)

Reviews

(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Automotive of Corinth from DealerRater.

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Quick service

Nice place and they delivered within a reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

Great experience. Would HIGHLY recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Fast and thorough. Highly recommend. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick & Easy

Maintenance visit went from first call to make appointment to completing our scheduled maintenance went extremely well! Of all the car dealers in the surrounding area, Crossroads is by far the superior one! Good service from start to finish! This makes the difference in my decision to return! Keep in mind Happy Customers mean Great Business !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service and repair

Great service department. They?re always nice and get the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Crossroads

We had a fantastic experience with Crossroads and our salesman, Paul Peterson! Paul was in continual contact with me as I searched for a vehicle and even found a car for me that I never expected to be my perfect one. It was a comfortable, fun environment and interaction with everyone, including Robbie, the finance manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome place for service

Real down to earth people who truly try to do what?s right and take care of customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchase of 2018 Silverado

I must say that any wording to describe my experience purchasing my new truck wouldn't be adequate. Trecee was VERY helpful, fun, and certainly not forgettable. She made the experience very pleasant and I would suggest that on a scale of 1 to 5, she should be rated at 25! All in all, I am very pleased with how things went.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Very honest and straightforward, would highly recommend. They gave us a very good price on the Equanox and was also very fair on our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Concerns

Purchased a 2nd Remote Keyless Entry for our used car and had the service team program the key. Determined after I was home the program did not work. Re-scheduled a second visit and service came up with multi-errors with car. Re-schedule a 3rd visit to determine the root cause and program RKS. Service department told wife the issue was a Check engine light (Only noted at startup) and can not program. ? Interesting root cause since I have the original FOD - and it works fine since we have owned car. Thanks for 2 1/2 hour wait and $160 bill. Would not recommend service department.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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