Reviews
Quick service
Nice place and they delivered within a reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
Great experience. Would HIGHLY recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Fast and thorough. Highly recommend. Excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick & Easy
Maintenance visit went from first call to make appointment to completing our scheduled maintenance went extremely well! Of all the car dealers in the surrounding area, Crossroads is by far the superior one! Good service from start to finish! This makes the difference in my decision to return! Keep in mind Happy Customers mean Great Business !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service and repair
Great service department. They?re always nice and get the job done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Crossroads
We had a fantastic experience with Crossroads and our salesman, Paul Peterson! Paul was in continual contact with me as I searched for a vehicle and even found a car for me that I never expected to be my perfect one. It was a comfortable, fun environment and interaction with everyone, including Robbie, the finance manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome place for service
Real down to earth people who truly try to do what?s right and take care of customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase of 2018 Silverado
I must say that any wording to describe my experience purchasing my new truck wouldn't be adequate. Trecee was VERY helpful, fun, and certainly not forgettable. She made the experience very pleasant and I would suggest that on a scale of 1 to 5, she should be rated at 25! All in all, I am very pleased with how things went.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
Very honest and straightforward, would highly recommend. They gave us a very good price on the Equanox and was also very fair on our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Concerns
Purchased a 2nd Remote Keyless Entry for our used car and had the service team program the key. Determined after I was home the program did not work. Re-scheduled a second visit and service came up with multi-errors with car. Re-schedule a 3rd visit to determine the root cause and program RKS. Service department told wife the issue was a Check engine light (Only noted at startup) and can not program. ? Interesting root cause since I have the original FOD - and it works fine since we have owned car. Thanks for 2 1/2 hour wait and $160 bill. Would not recommend service department.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase