Brookfield Buick GMC

We appreciate the "no-haggle" attitude and approach to car buying. We have been to numerous dealerships where there is a continuous back-and-forth game that is played, but not here at this dealership. We believe the price of the vehicle is fair. Thank you for holding the car for us for a week, while my husband was out of town.

I have been to a lot of dealerships over the years and usually do not look forward to it. Tried to buy a car at a Buick dealership closest to my residence. The sales consultant was good but the sales manager just would not listen or give me a price. Insisted it is a complicated process and needed me to commit to the purchase. I couldn't believe it. Visited Mike Juneau's . The sales consultant listened to what I was asking for. The sales manager gave me a price. I picked up the car the next day. Buying a car should not be complicated and this was the first place I have been to where it wasn't. Low pressure - they give you a price - no hidden fees at financing. Mike Juneau's gets the sale, service and a satisfied customer. Special thanks to sales consultant MARTINIS HUGHES. The next time I buy a car I'll be looking forward to it. Mike Kehoe

One salesmen made an inappropriate joke. I had an appointment setup with that gentleman and we waited a while and then he didn't even end up speaking with us/helping us at all. The vehicle I was looking at did not impress me, took business elsewhere.

We had an excellent experience at Brookfield Buick GMC. This is the 7th or 8th car we've bought from them. You don't sell that many vehicles to one family if your not doing things right.....from when we walked into the showroom until we drove away in our new Yukon XL Denali...they did it all right. Enough said?

We just purchased our 7th vehicle from Mike Juneau's Brookfield Buick GMC. We have purchased over the years 2 Pontiac Grand Ams, 2 Pontiac Grand Prixes, 1 GMC truck, 1 Buick Lucerne and now a GMC YukonXL Denali. The staff are all very personable and knowledgeable.

I came in at 8am..it took 1 hr 30 min to do oil change and tire rotation, there was 2 people that got there just before me.. Don't know why so long.. Mentioned price from email, but felt rushed by representative who questioned if I had coupon.. I waited till I got on waiting room to review. When I referenced, I was given the run around to make it seem as if I was confused and wrong.. Just not good customer service... In the end I had to explain multiple times which turned into $2.00 savings.. Which I told up front I didn't want to do because it was 2.00... Very unpleasant, felt uncomfortable with rep, cashier.... I don't think I will be back for service or even to purchase my next car... I should never have that from time I buy throughout my experience with dealership... Very poor... Very dissatisfied Copy

I recently picked up my vehicle from the service dept. On the way out I noticed a vehicle, an Acadia, in the used car area. We got out to look at it and eventually had to go inside to find someone to show it to us, even though a "manager" was sitting in the office. The next day we came back to test drive the vehicle. Our sales person was not around so I asked the same manager if he could find him. He was on a test drive but this manager left us standing there and never checked back with us to see if the sales person came back. Finally I went back to him and he handed the keys to me and said take it for a test drive. We returned from the test drive and spoke with the manager who gave us a price and trade in value and did not seem interested in discussing it any further, so we left. On the way home my wife and I both said "That was an odd experience". It seemed that they had very little interest in selling us a vehicle. P.S Neither the sales person nor the manager gave us a card so I don't even know either of their names. Very Odd.

Worked to give a good total value between trade and final price.

I had a most enjoyable buying experience at Brookfield Buick gmc. My salesperson Steve was very patient and helpful in my selection of my new Encore. I like the way the vehicle handles and especially appreciate the all wheel drive while driving through snow and slush. Thank you.

I had an unfortunate experience at the beginning of November that forced me to look for a car. I had been looking at the Buick Encore for a while, but I had no desire to buy a car. When I had my car towed to Mike Juneau, Martinis contacted me within 24 hours. I had started going there because my mother bought her GMC Terrain from Martinis, and I liked the service I received while getting my oil changed. After Martinis called, I had a few discussions with him about the Buick Encore. While I discussed other cars with him, I knew I would buy an Encore. Because I knew what I wanted, I told Martinis to do what he had to do so I could pick up my car the next day. I came home and pre-qualified for a loan, which prevented a super long purchase process. Martinis had the car cleaned and ready. Before I left, he also showed me how to use some of the accessories on the car, as well as help me sign up for OnStar. Since I bought my car, I have driven around the entire city. All of my friends love my "new to me" car, and I tell everyone I know about the fantastic service I received. I love the convenience of Mike Juneau's Brookfield Buick GMC, and I truly appreciate feeling like this was a partnership. Thank you for your excellent service, Martinis. I will tell everyone I know to buy their cars at Mike Juneau!