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Newman automotive never got back to us so we personally
Newman automotive never got back to us so we personally called them and talked to a salesman and they still said they’d send us more pictures and more information and they have yet to contact us in fact Newman motors along with four other vehicles that we contacted cars.com and has never answered our main email which made us question our email but found out it is not us our emails have been sent. I will definitely question any communication with cars.com from here on out
I dropped my car off Sunday night, and they never even looked at it until Monday afternoon then never even hooked it up to see the service code until Tuesday morning, and its Wednesday now and I still don't have my car or any answers and they have no loners available. This should have been addressed days ago. The service is xxxxty.
Julia, I am sorry you are disappointed with the level of service you received recently. I understand you dropped your vehicle off Sunday with an issue noted in the paperwork in our overnight drop box. Even though Mondays are our busiest days, we do our best to accommodate unscheduled service needs like yours. Lee let you know Monday morning we may not get to it until Tuesday. We were indeed able to get to it by 4:00 on Monday. We were not able to make a full diagnosis, so we let you know it would be Tuesday until we could do that. By Wednesday morning we had gotten your authorization for the repair, it was completed, and I personally test drove the vehicle. I also stopped to put some gas in it as it was very low on fuel when we got it Sunday. I am sorry you feel we did not communicate to you in a timely fashion, but we did our best to keep you informed over the 3 days your vehicle was here. Best Regards, Chuck Moeller Service Director
Lee was extremely helpful, kind and honest.
I have an older vehicle and when it started having issues this past winter, I felt in really good hands with Newman’s service team. I had taken it to two other service centers prior, but the problem persisted. Newman got to the root of the problem and Lee made sure I had transportation while my car was being repaired so I was able to get to work. My car is running great! Thank you!
Thank you so much for the positive review Melissa! We greatly appreciate it.
Paul is the best
Paul was the best. I came in for an oil change and to check my battery. Oil change done quickly. Paul alerted me of my battery level being low and suggested a new one. His quick service paid off as the weather got much colder in the coming days and saved me from being stranded. Great service and a Great mechanic in Paul. Keep up the good work
Thank you very much for the kind review Michael. We are appreciate of Paul as well as great customers such as yourself!
We came all the way from Oak Creek because of the reviews and our experience was enjoyable thank you Nick Torcivia we love our truck
Relaxed, competitive and professional
Every part of the process was pleasant and professional. Trade in - easy. Truck price - easy. Paperwork - easy. I have bought a lot of vehicles and the advice and help I received could not have been improved upon
Thank you so much Andy for the wonderful review. It is our pleasure to assist the people in our community!
Newman Chevrolet does it right! They know and understand all the aspects of the customer experience from purchasing to the servicing of your vehicle and everything in between. The staff are genuinely nice people that know cars and trucks. A
Respectful, friendly, knowledgeable!
Recently bought a used SUV from Newman and had a great experience. I bought a new vehicle 7 years ago from them and had all service (mainly oil changes and tire rotation) at Newman for that vehicle. Definitely recommend sales and service team to family and friends.
Thank you so much for the great review! We appreciate you taking the time to leave us with 5 stars!!
K and J from Jackson
Craig in the body shop was EXTREMELY helpful. I got Newman's name from my insurance company but I wished I would've called Craig first. I was impressed by how much he knew about auto insurance claims. Because I used a repair shop my insurance company recommended, the adjuster already knew Craig. Craig communicated with us every step of the way. The repair and color match for the paint was excellent, and we are very picky about our cars! We will absolutely use Newman again. Thank you again for all your help!! :)
Thank you K and J, Craig appreciates reading this review and we know he does great work! Thank you!
Fantastic Sales Experience
Recently I had the opportunity to shop for a used car at Newman Chevrolet. My Salesman, Tristan, did a phenomenal job and we loved working with him. He took the stress I was expecting from a car shopping experience away. Although I decided to pursue a model vehicle that they did not have in inventory, I would definitely have bought from them if they did. I have recommended Newman Chevrolet to a few friends/family of mine already, and I plan on visiting them again in a few years when its time to get my next vehicle!
Thank you so much for the wonderful review and we know Tristan appreciates it as much as we do!