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Newman Chevrolet Inc.

(134 reviews)
Visit Newman Chevrolet Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 365-3842 (855) 365-3842
Used (877) 516-0211 (877) 516-0211
Service (866) 645-6276 (866) 645-6276

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newman Chevrolet Inc. from DealerRater.

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These guys are top notch.

These guys are top notch. Very professional. Didn’t try to up sell anything. A small town dealer just the way it should be. I will buy another car or truck from them for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Fantastic

Friendly, professional, trustworthy service at a clean and comfortable dealership. I never have to wonder if the service will be done right the first time. Free car wash after service is much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast friendly and no pressure

They were polite and helpful with no pressure. I didn’t have to have anyone ride with me on a test drive just got to ho check it out on my own. When I came back they gave me a fair offer on my old truck got me financed and out the door quickly. I live a 1 1/2 hours away and would return for my next truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Newman automotive never got back to us so we personally

Newman automotive never got back to us so we personally called them and talked to a salesman and they still said they’d send us more pictures and more information and they have yet to contact us in fact Newman motors along with four other vehicles that we contacted cars.com and has never answered our main email which made us question our email but found out it is not us our emails have been sent. I will definitely question any communication with cars.com from here on out

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service Department

I dropped my car off Sunday night, and they never even looked at it until Monday afternoon then never even hooked it up to see the service code until Tuesday morning, and its Wednesday now and I still don't have my car or any answers and they have no loners available. This should have been addressed days ago. The service is xxxxty.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julia, I am sorry you are disappointed with the level of service you received recently. I understand you dropped your vehicle off Sunday with an issue noted in the paperwork in our overnight drop box. Even though Mondays are our busiest days, we do our best to accommodate unscheduled service needs like yours. Lee let you know Monday morning we may not get to it until Tuesday. We were indeed able to get to it by 4:00 on Monday. We were not able to make a full diagnosis, so we let you know it would be Tuesday until we could do that. By Wednesday morning we had gotten your authorization for the repair, it was completed, and I personally test drove the vehicle. I also stopped to put some gas in it as it was very low on fuel when we got it Sunday. I am sorry you feel we did not communicate to you in a timely fashion, but we did our best to keep you informed over the 3 days your vehicle was here. Best Regards, Chuck Moeller Service Director

Lee was extremely helpful, kind and honest.

I have an older vehicle and when it started having issues this past winter, I felt in really good hands with Newman’s service team. I had taken it to two other service centers prior, but the problem persisted. Newman got to the root of the problem and Lee made sure I had transportation while my car was being repaired so I was able to get to work. My car is running great! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the positive review Melissa! We greatly appreciate it.

Paul is the best

Paul was the best. I came in for an oil change and to check my battery. Oil change done quickly. Paul alerted me of my battery level being low and suggested a new one. His quick service paid off as the weather got much colder in the coming days and saved me from being stranded. Great service and a Great mechanic in Paul. Keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for the kind review Michael. We are appreciate of Paul as well as great customers such as yourself!

enjoyable

We came all the way from Oak Creek because of the reviews and our experience was enjoyable thank you Nick Torcivia we love our truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Relaxed, competitive and professional

Every part of the process was pleasant and professional. Trade in - easy. Truck price - easy. Paperwork - easy. I have bought a lot of vehicles and the advice and help I received could not have been improved upon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Andy for the wonderful review. It is our pleasure to assist the people in our community!

Fantastic

Newman Chevrolet does it right! They know and understand all the aspects of the customer experience from purchasing to the servicing of your vehicle and everything in between. The staff are genuinely nice people that know cars and trucks. A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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