Skip to main content

Acura of Brookfield

(1,660 reviews)
Visit Acura of Brookfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 14 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 413-9831 (866) 413-9831
Used (888) 254-2062 (888) 254-2062
Service (877) 204-0152 (877) 204-0152

Reviews

(1,660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Brookfield from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchase of my Acura

After doing a lot of research on a new car, decided this is the car for me. Purchase couldn't have been easier and the dealership has been great to work with. Was assured I could return for questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and for your recommendation. Your feedback is important to us.

Great people!

I will definitely be back!! Great people at Acura Brookfield! Everyone was willing to help and be patient with my lack of decision making. Great company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Acura of Brookfield , I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

New 2019 RDX

Keith, Brian and Denver were all wonderful to work with. Questions were answered and the bouquet of Rose's was a nice touch! Thanks to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We appreciate knowing that Keith, Brian and Denver made your experience "wonderful"!

Great experience

We have purchased multiple cars from Steve Armitage and Acura of Brookfield. We are treated fairly and they show great appreciation for our purchases. We intend to continue buying Acura's from Steve and Acura of Brookfield.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant New Car Buying Experience

Tom Schellinger was down-to-earth, kind, and easy to work with from the time we came into the dealership for a test drive through the purchasing process. He was very pleasant and straight-forward in his communications. The process was very organized between Tom, Denver, and Roger. Denver was very patient and knowledgeable in teaching us about our new car. The dealership has a nice ambiance with private office areas. We appreciated the tour of the waiting and service areas which were clean and welcoming. The other staff were also friendly and patient when we needed to come back into the dealership to wait for a fax confirmation of our new auto insurance policy before leaving the parking lot. We look forward to our new car buyer dinner and informational event. We extend a special thank you to Tom for making 'car buying' a good experience! We are enjoying our new Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our clients to hear firsthand from other clients about their positive experience. Enjoy your new Acura!

Great experience on my second TLX lease

Keith & team were great. This is my second TLX and even though Keith had to have surgery the day before, he made sure someone was available to meet with me to turn over my first TLX and help me select a new vehicle to lease. The folks at Acura of Brookfield do great work. Get well soon Keith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hearing that you had “ great” experience is the best thing we could hope for! Thank you for taking the time to write this review and for your recommendation, it means a lot to us.

Thanks Steve!

Steve was great to work with, answered any questions and was knowledgeable about the car. I went to several other dealerships but this one was the best experience because I didn't feel pressured. I would definitely buy a car here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had "the best experience" is the best thing we could hope for! Your recommendation means a lot to us. Thank you.

Acura of Brookfield A+ service all the way!

Walking in the door, Keith was the first person I met. He was extremely professional, knowledgeable and no pressure which I greatly appreciate. He was very straight forward, no gimmicks no games. I decided to purchase the Acura RDX, just picked it up Friday. They made us feel very appreciated, even giving me a dozen roses! This business offers 100% customer service. It was by far the best interaction I have had at a car dealership. I know they will be there for me in the future. I absolutely love my Acura RDX! I would highly recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Acura RDX! Thank you for taking the time to write about your experience and for your recommendation. It is wonderful to hear that Keith was able to provide you with the excellent experience we strive to provide all our customers. Enjoy your RDX!

Great job by Keith

The rating I gave was because of Keith He was very experienced with the car and offered lots of good advice.He sold us on the lease. Thanks Keith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Keith provided you with a great car buying experience. We hope you are enjoying your new Acura!

Great Experience

Dave was very easy to work with. Listened to our needs and wants. Was not aggressive in his sales approach. His follow up was very much appreciated. Would definitely do business with him again and will refer family and friends to him also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for your recommendations and for taking the time to write this review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. It’s so nice to hear that Dave helped to make your experience such a positive one.