Reviews
Recommended place for Acura service!
I have an old RSX, and if I can't fix it myself, I take it here. The service writer I usually work with is first rate, and he has helped me numerous times in the past. He once even took pictures of my broken rear aftermarket spring and sent it to me so I could send it in to get the lifetime warranty. On a different occasion I thought the driver side outer cv boot was cracked. They inspected it and determined it wasn't, but clamped my catalytic heat shield because one of the flanges rusted off.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to continue to work with you for years to come.
Great!!
Dan is awesome! Can't say enough about him!! Everyone is always very friendly when I come in!! WISHING EVERYONE A MERRY CHRISTMAS & HAPPY NEW YEAR!! 🌲
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation and your comments - Happy Holidays to you!
A12 service, recall work, Braque work
Work was completed on time and within the quoted price.. I am satisfied the work was completed on time and within the quoted price yesterday.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your service experience with us.
Very satisfied
My experience with Acura of Brookfield, even after changing my mind and creating a headache for the sales/finance team of Stuart, Brian and Ben, was respectful and fair in respect to pricing and the all around experience. This latest experience is the second since May, 2017. I am satisfied and would not hesitate to recommend Acura of Brookfield to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation and sharing your experience.
♡ Acura Brookfield
It is always a pleasure working with Keith and the Acura Brookfield team. This is my 3rd Acura that I have purchased from this dealership and I have always been impressed with the customer service and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations! Thank you for taking the time to write about your experience. It is wonderful to hear that Keith was able to provide you with the excellent experience we strive to provide all our customers. Enjoy!
Great experience
Working with Acura Of Brookfield was great. Very easy, and professional. They went out of their way to make the car buying experience easy. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation and taking the time to write a review!
An excellent service experience
One of the main reasons I have been purchasing my Acura’s from Acura of Brookfield for the past 13 years is because of the quality of the service department and Richard Bravata in Sales! Personalized and efficient care from point of sale through service appointments - top notch all the way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn’t be happier that Rich provided you with great car buying experiences and that our service department is top notch in your book. Thanks so much for your review.
Oil Change
Prompt friendly service. Car was in and out within about 35 minutes. Wash and vacuum was offered, but got certificate to be used later due to rain that day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write about your experience.
First timer
I drove right in. They were very nice and on time. The work they did was an air bag warranty, so I can’t rate anything else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you and looking forward to seeing you again!
Simply excellent facility and customer service.
Very simple if you work with professional people you get excellent results thank you again Peter and Dave for a good buying experience.Hopefully I can buy my next car again at Acura Brookfield
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It is wonderful to hear that Peter and Dave were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.