Reviews
Did work right and on time.
Did work right and on time. I trust them working on my car . That bring my car for any recall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff is Very very efficient and knowledgeable and got me
Staff is Very very efficient and knowledgeable and got me out in really. good time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is friendly and helpful.
Everyone is friendly and helpful. My questions are answered and I never feel stupid for asking them. The waiting area is always clean and organized. I have been coming to Soerens for decades and I will be here until they grab my keys some day and tell me I can no longer drive!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an issue with my car and there was limited effort
I had an issue with my car and there was limited effort and care to see how quickly or conveniently my family could be attended too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a fast easy process from order to delivery.
It was a fast easy process from order to delivery. The fastest financing process I’ve seen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Love the mobile service option. Convenient, professional and communication was top notch. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was outstanding, the service writer was
Customer service was outstanding, the service writer was able to answer all of my questions, the concierge service was super convenient for my busy schedule. I will definitely be using Soerens Ford for all of my service needs!! Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service and communication.
Awesome service and communication. I loved the pickup and delivery service.?I will definitely use that service again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No follow up calls received from them until I called.
No follow up calls received from them until I called. Had can for over 2 months to repair. Terrible communication.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The mobile works oil change was good.
The mobile works oil change was good. I added the 3 windshield wipers to the order. To my surprise I was charged $25 for each wiper then charged $50 to install them. THAT WAS quite a shock. I paid my bill and learned a lesson. Will not use this service in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair