Skip to main content

Soerens Ford

(1,484 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2017 consumer dealer award
New (262) 373-6056 (262) 373-6056
Used (262) 373-6998 (262) 373-6998
Service (262) 395-7652 (262) 395-7652

Reviews

(1,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Soerens Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Did work right and on time.

Did work right and on time. I trust them working on my car . That bring my car for any recall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff is Very very efficient and knowledgeable and got me

Staff is Very very efficient and knowledgeable and got me out in really. good time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is friendly and helpful.

Everyone is friendly and helpful. My questions are answered and I never feel stupid for asking them. The waiting area is always clean and organized. I have been coming to Soerens for decades and I will be here until they grab my keys some day and tell me I can no longer drive!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an issue with my car and there was limited effort

I had an issue with my car and there was limited effort and care to see how quickly or conveniently my family could be attended too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a fast easy process from order to delivery.

It was a fast easy process from order to delivery. The fastest financing process I’ve seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service.

Great service. Love the mobile service option. Convenient, professional and communication was top notch. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service was outstanding, the service writer was

Customer service was outstanding, the service writer was able to answer all of my questions, the concierge service was super convenient for my busy schedule. I will definitely be using Soerens Ford for all of my service needs!! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service and communication.

Awesome service and communication. I loved the pickup and delivery service.?I will definitely use that service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No follow up calls received from them until I called.

No follow up calls received from them until I called. Had can for over 2 months to repair. Terrible communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The mobile works oil change was good.

The mobile works oil change was good. I added the 3 windshield wipers to the order. To my surprise I was charged $25 for each wiper then charged $50 to install them. THAT WAS quite a shock. I paid my bill and learned a lesson. Will not use this service in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.