Smart Chevrolet

Updating my review: As of June 8, I recieved a text from the company who replaced the windshield stating smart chevrolet still has not paid them as agreed in our contract. No one will return calls. Smart chevrolet has managed to screw over multiple people in one single transaction. Not sure how this place is still open, but it has now become my mission to stop the auto fraud they are continuously committing. May 22, 2026 Stay away! We purchased a ram from them. Still had factory warranty. They sent pics and video prior to purchase, since we are so far away. Looked great! Get there, windshield is broken. They did pay to replace, but there was a lot of run around. Then came the mechanical issues. Before the 1st payment was due, turbo had to be replaced, before the 2nd payment, it was back in the shop 2 more times and at the time of the 3rd payment, it needed an engine replacement. Is that their fault, maybe not, BUT, prior to purchase, we took the ram to a ram dealer in eden to have an inspection done, because we were going to purchase an extended warranty through mopar and they require the inspection. While there we were told that someone had unplugged the rear parking sensors and cleared the codes to remove the lights from the dashboard. But, it didnt erase the codes from memory. This should have been our red flag, sadly we were blinded by shiny paint. After reviewing the videos and pics that were sent originally, sure enough there's a warning to service parking assist. Which means, Smart chevrolet intentionally hid an issue to make a sale. They have to delete the bad reviews on their site, because there's no way they have high reviews, given what i'm seeing here. I wish I would have seen these first!

staff were very pleasant and relatively helpful. building could use some fresh paint and finishes. the used vehicle I bought (2017 BMW i3 with 87k) was nowhere near in the condition I would expect at a dealership. - loose outside rearview mirror with broken power fold feature - rock chipped windshield - major interior parts missing (trunk floor/engine cover) - gasoline engine on a hybrid not running, with codes set - windshield washer squirters not working (a call for forward wash squirts at the rear - the wrong washer pump was installed) I'd expect this condition straight from auction, not after dealer doll-up. I should have pushed more aggressively for a larger discount, but I'd come from several states away and let that sunk cost influence me. I'll end up with an acceptable deal after a lot of my own labor. This would be nearly 4000 at retail shop rates to fully correct; I accepted a further $2000 discount from agreed price and bought the car. There was also high pressure on a ZURICH SHEILD paint and interior protection product. The bold print on the ZURICH SHEILD agreement states in part "PURCHASE OF THE PRODUCT IS NOT REQUIRED AS A CONDITION ... TO PURCHASE OR LEASE YOUR VEHICLE" - while that is exactly how they treated that unwelcome $495 add-on. date of transaction 3/1/26

Please do not waste your time with this dealership. They listed a vehicle that they did not even have in their possession. Stringing me along for two weeks stating "it will arrive soon". Finally they notified me that the vehicle was sold before arriving. GM should be ashamed to associate with such a dealership.

Ike sold me a computer virus also known as a 2017 Telsa.. they had my car 3 different times (the same issue each time) claimed they spent all this money on repairs but the car is not working due to the same computer issues. I contacted Carmines and they told me that smart Chevrolet was just stringing me along and had no intentions on purchasing the new module my car needs!! So DO NOT DO BUSINESS WITH THOSE PEOPLE!! They can not be trusted. But it’s far from over, they will not get away with this one!

Look at the reviews below from other ONLINE buyers. I wish I had read them before I let them run my credit! I was in the process of buying a Smart Car that I found online and was signing all the papers. They overnighted me all of the final paperwork that I needed to sign for the car to be delivered. Upon looking at the paperwork they wanted me to sign something that attested I had test driven and inspected the vehicle, even though I had only seen pictures, and they wanted me to sign a delivery confirmation form before it had actually been delivered. When I asked questions about this, they ignored my calls for two days then called me saying that unfortunately the bank could no longer approve my application. Do not waste your time letting this company run your credit if you are an online buyer, their business practices are shady, they will try to get you to lie and sign off on things that are not true and when you don’t go along with it they’ll cancel your deal. At one point I said just FaceTime me and let me see it at least turn on and see the inside of it so I can feel comfortable signing something attesting that I have test driven and inspected it. They know good and well that they should not ask anyone to sign something like that when it’s not true! Beware!!

Please think 10 times before going to this dealership. I bought an SUV from them just lately. They sounded very nice. They assured me that the engine oil was replaced and both cabin and engine filters were replaced. A week later I checked the engine filter to my surprise it was dirty. Then I checked the cabin filter which was even worse. I replaced both. Then I doubted that they changed the engine oil. So, I went ahead and changed the engine oil and to my dismay it was very dark. Wow! They only reset the oil status on the vehicle without changing it. Be careful when you buy any car from them. They are not honest at all. Based on this I will never get another car from then or refer anyone to them. There are other honest dealerships around. Just be careful

I waited a few weeks to post this review because i truly believe in supporting local businesses. I bought a 2016 Jeep Wrangler from this dealership on 7/31/2025 and it was returned 3 times within the first 11 days for repairs. The vehicle was sold "as is" and the dealership did attempt to fix the problems when approached during this time frame. Since that 3rd attempt, repairs have been nonstop with major mechanical failures. It is apparent that this location does not thoroughly inspect their used vehicles before reselling. I wanted to support local but should have gone with Carvana due to previous experiences. Very disappointed!

Great service over all, I highly recommend them for any new or used car purchase

If you wonder why the salespeople treat you like your time is worthless just meet the General Manager and you will find out it is the leadership. STAY AWAY FROM THIS PLACE!!!

Horrible. They never call you back, i traded a car bought another, they still have not paid off my car I traded many weeks later which now shows bad credit on my end and they have the car, won't pay off and I'm stuck with credit drop. Terrible business terrible