Gordie Boucher Ford Lincoln of West Bend

Richard Love did an excellent job in helping me lease a new Ford. He answered all of my questions and concerns. I would work with him again.

Barb. is my service rep. and always puts out 150% and takes great care of me. I have never had issues with the service I have gotten and if there was anything,... it was taken care of immediately.

Customer service is EXCELLENT here! When I call to make an appointment or inquiry, I speak to a helpful and courteous person - not an automated system.... Their waiting area is exceptional, with free beverages and snacks - all high quality and including healthy choices. They review current and upcoming maintenance needs, and even provide a free car wash! From beginning to end, my experiences here have always been great! I sincerely believe the quality of care they give my car is why it?s still running at 233,000 miles!

Service was great waited and car was complete under the 1 hour estimated wait.

I took my 2017 Fusion in for an oil change, tire rotation and wash. I usually expect to be there for an hour, but they had me out in 30 min. Great customer... service and very upbeat and friendly staff.

My wife and I were greeted at the door and from that moment on we had over the top service. We went in just to look and we left with a new vehicle. We... will be recommending this car dealer to our family and friends.

Just bought a great car from these guys. Everyone made the whole buying process quick and easy. I was out of there in my new car in less than 30 mins.

I purchased a new 2018 F150. After I got it home I washed the vehicle and noticed aluminum body paint defects on 2 panels. Gordie Boucher West Bend WI... Service DEPT attempted to fix the issue and returned it back to the me without fixing all of the defects. No compensation has been offered, Ford Motor Company denied my request for a new F150. Gordie Boucher told me to follow up with the Better Busines Bureau.

The "Works" Package was done on the vehicle in addition to tire inspecting. No problems and everything went as planned.

Kim in service was wonderful. She made me feel very important to be there for a simple oil change. She explained everything in detail and made sure I... knew what they were all going to do. She made it a quick check in process. The waiting lounge was immaculate. Great snacks and beverages to go with it. I was able to get my work done as well as they had wifi and a great cubicle area where I could fire up my computer and attend to my work duties.