Gordie Boucher Ford Lincoln of West Bend

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM

Gordie Boucher Ford Lincoln of West Bend Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Welcome to Gordie Boucher of West Bend! Located in West Bend, WI, Gordie Boucher of West Bend is proud to be one of the

...

premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gordie Boucher of West Bend a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place.

"We Ride With You Every Mile!"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
136 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    Richard Love did an excellent job in helping me lease a new Ford. He answered all of my questions and concerns. I would work with him again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    Barb. is my service rep. and always puts out 150% and takes great care of me. I have never had issues with the service I have gotten and if there was anything,... it was taken care of immediately.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can ...do for you! Safe travels!

  • October 22, 2017

    Customer service is EXCELLENT here! When I call to make an appointment or inquiry, I speak to a helpful and courteous person - not an automated system.... Their waiting area is exceptional, with free beverages and snacks - all high quality and including healthy choices. They review current and upcoming maintenance needs, and even provide a free car wash! From beginning to end, my experiences here have always been great! I sincerely believe the quality of care they give my car is why it?s still running at 233,000 miles!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2018

    Service was great waited and car was complete under the 1 hour estimated wait.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2018

    I took my 2017 Fusion in for an oil change, tire rotation and wash. I usually expect to be there for an hour, but they had me out in 30 min. Great customer... service and very upbeat and friendly staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bethany, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    August 29, 2018

    My wife and I were greeted at the door and from that moment on we had over the top service. We went in just to look and we left with a new vehicle. We... will be recommending this car dealer to our family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vincent, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    August 15, 2018

    Just bought a great car from these guys. Everyone made the whole buying process quick and easy. I was out of there in my new car in less than 30 mins.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 11, 2018

    I purchased a new 2018 F150. After I got it home I washed the vehicle and noticed aluminum body paint defects on 2 panels. Gordie Boucher West Bend WI... Service DEPT attempted to fix the issue and returned it back to the me without fixing all of the defects. No compensation has been offered, Ford Motor Company denied my request for a new F150. Gordie Boucher told me to follow up with the Better Busines Bureau.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Here at Gordie Boucher of West Bend, we strive for excellence, and are disappointed to hear that you may have received anything less. We'd like t...he opportunity to turn your experience around. Please reach out to us at (800) 924-4735 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • 4.0 out of 5
    August 5, 2018

    The "Works" Package was done on the vehicle in addition to tire inspecting. No problems and everything went as planned.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kristin, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or que...stions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    August 3, 2018

    Kim in service was wonderful. She made me feel very important to be there for a simple oil change. She explained everything in detail and made sure I... knew what they were all going to do. She made it a quick check in process. The waiting lounge was immaculate. Great snacks and beverages to go with it. I was able to get my work done as well as they had wifi and a great cubicle area where I could fire up my computer and attend to my work duties.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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