Gordie Boucher Ford Lincoln of West Bend

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM

Gordie Boucher Ford Lincoln of West Bend Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Welcome to Gordie Boucher of West Bend! Located in West Bend, WI, Gordie Boucher of West Bend is proud to be one of the

...

premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gordie Boucher of West Bend a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place.

"We Ride With You Every Mile!"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
153 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 13, 2018

    My service advisor, Jeremiah Schwabe, was so thoughtful and caring and keep me updated on all aspects of my repairs, not to mention, my oil change. He... called me when there was an update and was so friendly and helpful, explaining everything that had been done. He patiently answered all my questions!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    I purchased a Certified Pre-Owned 2017 Ford Fusion Energi Platinum from Boucher Ford and it was a positive experience. My salesman (John) was quick to... followup on all of my questions and was very knowledgeable about my vehicle. I purchased from out of state and the entire staff made the process as smooth as possible. I would highly recommend Boucher Ford!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Rob, thank you for your wonderful response to the quality of service our Staff provides! We understand that it's an important decision wher...e you purchase your vehicle from, and are so grateful to have been chosen! If you have any questions about your new vehicle, please do not hesitate to give us a call, we're always happy to help. Take care!

  • October 22, 2017

    Customer service is EXCELLENT here! When I call to make an appointment or inquiry, I speak to a helpful and courteous person - not an automated system.... Their waiting area is exceptional, with free beverages and snacks - all high quality and including healthy choices. They review current and upcoming maintenance needs, and even provide a free car wash! From beginning to end, my experiences here have always been great! I sincerely believe the quality of care they give my car is why it?s still running at 233,000 miles!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    Great Experience. Everyone was nice and very helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    Very accommodating, no complaints. Can pick up as late as 8pm on a weekday.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2018

    Boucher of West Bend provided an extremely professional well done experience of 'detailing' my 2017 Ford Focus ST.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2018

    Very pleased with their work.... Kept me informed the whole time... Price was about what I expected, I was hoping it would come in cheaper... But I think... it was very fair. The important thing is, the work was done correctly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope you continue to choose Gordie Boucher o...f West Bend for all your vehicle needs! Take care!

  • 5.0 out of 5
    November 16, 2018

    I called Barb in Service and told her my remote died on my car and could not open or close my doors. I tried replacing the batteries and nothing. She... got me in right away to have it looked it. The tech. reprogrammed my existing remote as well as programmed a new one and everything worked again. I have always dealt with Barb. at the dealer in Service because she takes great care of me and my car. Never a hassle, always up front and is the greatest in my book and why I always go back for any work my car needs. She is my go too person for everything and is the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick, your comments keep us motivated and working hard for all our guests! At Gordie Boucher of West Bend, we value our customers and we look forwa...rd to seeing you on your next visit. Take care!

  • 4.0 out of 5
    November 13, 2018

    Al Behn was a great salesman, would recommend to anyone seeking a new or used vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matthew, thanks for the great star-rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

  • 5.0 out of 5
    November 13, 2018

    Took vehicle in for an oil change & Inspection. Very easy, comfortable process. Done quickly and professionally. Results were explained in detail... to me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews