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2019 consumer dealer award
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2019 consumer dealer award

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ewald's Venus Ford from DealerRater.

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Matt was great to work with and there was no pressure....

Matt was great to work with and there was no pressure. Over all was a good experience. I'll see how the service dept. is I have heard good things about this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear you had a good time working with Matt during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

I can’t fully put into words how awesome Marty McGee...

I can’t fully put into words how awesome Marty McGee really is. He goes WAY above and beyond in making sure you’re happy. He’s fun to work with and he’s very informative. If you have a question that he can’t answer right away he researches it for you. He’s seriously the best! Tyler in finance was pretty awesome too! I had no idea about a coupon that I had available to me and he just applied it right to my purchase! I’d never have known about it which shows how great they are over at Ewald!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Wendy! We are so glad to hear that you had a great experience working with Marty- he is very knowledgeable, friendly and fun to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

Baha made our experience amazing and fun. While we were...

Baha made our experience amazing and fun. While we were looking over the numbers he entertained our son and even made our 3 year old have an amazing experience. My son is asking to go back and throw paper airplanes with Baha. We will not hesitate to come back to ewalds and buy our next vehicle from Baha.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had a great experience working with Baha is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ewald's Venus Ford, we wish you many happy miles in your new vehicle. We truly appreciate your business, and we look forward to seeing you again next time.

We had the pleasure of working with John Dziadosz. John...

We had the pleasure of working with John Dziadosz. John and the dealership went above and beyond for us. I can't say enough about their great customer service. If you are in the market for a new vehicle please consider Ewald Venus Ford and John Dziadosz. We will definitely do business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We are so glad to hear that you had a great experience working with John - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

Thank You Baha

I would like to thank my sales rep Baha who always kept in touch during the buying process and always explained each step in detail to my whole family and made buying my truck a great experience and I will return to Ewald's Venus Ford in the future for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Martin, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Financial rep does not respect women

HORRIBLE FINANCIAL REP. DAUGHTER AND I WERE TREATED SUB HUMAN BUT ACTED LIKE HE AND HUSBAND WERE BEST FRIENDS. I WANTED DETAILED INFO REGARDING THE OVERPRICED EXTENDED WARRANTY AND SERVICE PLANS AND WAS GIVEN 1/3 SHEET OF PAPER THAT WAS A WORD DOCUMENT COPIED AND PASTED ONTO A PIECE OF PAPER. WOMEN SHOULD NEVER BE TREATED THE WAY HE TREATED US!!!!!! WHAT DOES AN EXTENDED WARRANTY, SERVICE PLAN, AND FEES COVER? YOU TELL ME BECAUSE HE SKIMMED OVER IT SAYING I DIDN'T UNDERSTAND...WHATEVER THAT MEANT. I UNDERSTOOD MY DAUGHTER GOT SCREWED AND STILL DID NOT GET WRITTEN DETAILED DESCRIPTION OF ANY OF THE REQUESTED INFO. THEY DO NOT DESERVE ANY STARS BUT I WAS NOT ALLOWED TO SUBMIT WITHOUT 1.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Finance Department. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further please call or email me our General Manager at your earliest convenience. We look forward to hearing from you in the future, Jerome Witt. - General Manager 414-481-8500 JWitt@ewaldauto.com.

Thank you Matt Stocklin in Cudahy!

Thank you Matt at Ewald in Cudahy. Friendly, knowledgeable, and Courteous service. We drove all the way from watertown and were glad we did! We are happy with our purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Tony! We are so glad to hear that you had a great experience working with Matt - he is very knowledgeable and friendly to work with in Service. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

This dealership is outstanding! If we could give more...

This dealership is outstanding! If we could give more than 5 stars we would! Robert Bouton went above and beyond for us. Ed & Jodi S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Ed & Jodi! We are so glad to hear that you had a great experience working with Robert. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

Its hard to go wrong when the dealership goes out of...

Its hard to go wrong when the dealership goes out of their way to acquire the vehicle you are looking for and make it such a easy painless process. This is my families 4th from Ewald Venus and lots more to come...Keep up the great customer service and thanks for making this a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review Brett! We are so glad to hear that you had a great experience working with our team while at the dealership. It is important that our customers are taken care of properly. We look forward to seeing you again next time. We wish you many happy and safe miles.

Hard to go wrong here...

Its hard to go wrong when the dealership goes out of their way to acquire the vehicle you are looking for and make it such a easy painless process. This is my families 4th from Ewald Venus and lots more to come...Keep up the great customer service and thanks for making this a great car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Brett! We are so glad to hear that you had a great experience working with our team while at the dealership. It is important that our customers are taken care of properly. We look forward to seeing you again next time. We wish you many happy and safe miles.