Reviews
Ewald"s buying experience
I bought a ford van $25,000 and when I leaving I noticed that there was only one key , so asked salesman where's the other key .He asked the sales manager and he said it would be $200 for a key that was his COST . I called another for dealer and it was $200 so that would be list price not COST like the manger said ! That manager HAD VERY STAND OFF PERSONALITY also said to me if I don't like it will cancel the deal . that's after all the paper work was finalize . Then I got into my new van and was driving home and 3 miles from dealer the gas light went on ,no gas . I 've have brought a lot of vehicles over the years and never experienced something like this before. Referrals are very important when owning a business
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello there, Thank you for taking the time to write your review. I first would like to apologize to you on behalf of our Sales Department. We would like to discuss this further please call or email me. We look forward to hearing from you in the future. Kind Regards, General Manager, Eric Ewald 414-481-8500 EEwald@ewaldauto.com. We look forward to hearing from you in the future.
Great experience!!
James Burnett was amazing. I would recommend him to everyone....Thank you James, I will definitely be back. I am very pleased on this vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review, Adam! We are so glad to hear that you had a great experience working with James - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe mile
Kevin Dodge provided the best car buying experience I’ve...
Kevin Dodge provided the best car buying experience I’ve had in 25 years. Knowledgeable, professional and easy to talk to. Highly recommend him and dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that you had a great experience working with Kevin is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ewald's Venus Ford, we wish you many happy miles in your new vehicle. We truly appreciate your business, and we look forward to seeing you again next time.
Uded car I bought
Matt was most helpfull in helping get together the deal for my used 2012 escape. I was totaly shocked to find out that the day I looked at I also drove it home all deals done. So Matt ^5/s to you my friend. Koni M Courtney
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Koni, Thanks for the great review! We're happy to hear you had a good time working with Matt during your visit. We truly appreciate your business, and we look forward to seeing you again next time. Enjoy your New 2012 Ford Escape...we wish you many happy miles!
Marty McGee was fantastic. We told Mary want I wanted and...
Marty McGee was fantastic. We told Mary want I wanted and he came through. 100%’ Thank you Marty again and everyone at at Ewald..You are the BEST
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a wonderful review regarding your time working with Marty. We look forward to seeing you again next time. We wish you many happy and safe miles!
Highway man
Michelle is the besl salesperson ever. She treats you with the highest respect and backed up with the apparent top knowledge of the products she is selling.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for leaving a wonderful review regarding your time working with Michelle. We look forward to seeing you again next time. We wish you many happy and safe miles!
Buying a new car
Our salesman Baha worked hard to find the car we were looking for. He was knowledgeable of the vehicle and helped us set up the phone apps. Also very personable. Always acknowledges us when he sees us at the dealership..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us such a wonderful review! We are so glad to hear that you had a great experience working with Baha - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!
Great Dealership
Easy to work with - great prices - I will buy from them again - Worked out the whole deal over email and then drove 1.5 hrs to them and closed the deal. Very easy to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving this wonderful review regarding your experience working with our team at Ewald's Venus Ford. We also appreciate you taking the time to drive out of your way to meet with us. We look forward to seeing you again next time and we wish you many happy and safe miles!
Great Dealership!
Easy to work with - great prices - I will buy from them again. Worked the whole thing out over email - then we drove in from the Chicago suburbs and closed the deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, thanks for the great review! We're happy to hear you had a good time working with our team during your buying process. We truly appreciate your business, and we look forward to seeing you again next time. Enjoy your New Vehicle and thanks for making the trip up from the Chicago area to work with us!
F-150
I don't usually post. There are exceptions to everything. Purchased a 2019 F-150 yesterday at Ewald Ford in WI. The sales person, Baha, helped me through the process. Very professional and up front. I would recommend Baha Awadallah to anyone looking to make a new vehicle purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback regarding your experience working with Baha while at the dealership. It is important that our customers are heard and are taken care of properly when they visit the dealership. We truly appreciate your business, and we look forward to seeing you again next time and follow us on Facebook for dealership events, special promotions and savings!