Reviews
Great service tech mr joe wolf, made our visit so much
Great service tech mr joe wolf, made our visit so much easier and fast service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW of the Woodlands
A little lengthy visit but overall a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Liz, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service!
Great service! They will help you out in the best way possible! Always keeping you updated on what you want not just what they got
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Last visit, the turn around time was very reasonable
Last visit, the turn around time was very reasonable considering the number of items we requested.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership is clean and provides a nice area to wait for
Dealership is clean and provides a nice area to wait for vehicle. Downside is that it doesn't provide amenities that Lexus and Infinity do to make wait more comfortable. Coffee maker was broken and just water, no soft drinks in fridge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dwoods3
Oil and Brake Fluid 100%. Mr Dante Beyeler, is greet sevrice advisor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Darin, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.
The job took twice as long as I was told it would.
The job took twice as long as I was told it would. Over 2 hours when I was told it could be done in 1 hr.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Excellent service from Misty; it made a difference in the
Excellent service from Misty; it made a difference in the process. The financial process at the end was not smooth, but nothing concerning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Marco, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Best car buying experience
I had a great car shopping experience at BMW Woodlands. I drove 3.5 hours from Dallas to finish my car purchase after coordinating with Aaron over phone. Huge shout out to Aaron McCormick for being super patient and explaining all the relevant details. He worked hard to provide full customer satisfaction. I’d highly recommend this place and ensure you work with Aaron to walk out happy with your car. The finance team (Armen Taj) is great as well and they ensured we made the right decisions with purchasing extended warranty/ maintenance. Thank you Aaron for all your help! Extremely happy with my new ride.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Vivek, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Great service, and very honest people.
I am on my second BMW! Great dealership for buying and servicing your BMW. I like their professionalism and honesty. Still my to go place for all my BMW needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!