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Boucher Chevrolet of Waukesha

(2,023 reviews)
Visit Boucher Chevrolet of Waukesha
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award

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New (866) 668-0615 (866) 668-0615
Used (866) 590-9089 (866) 590-9089
Service (877) 443-2998 (877) 443-2998

Inventory

See all 187 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2009.
Boucher Chevrolet has been your southern Wisconsin auto dealer for over 30 years. Our Waukesha Chevrolet dealership has one of the largest inventories of Chevy cars trucks and SUVs in the Midwest. The real reason you should visit Boucher Chevrolet is for our customer service. We were recently awarded the GM Mark of Excellence for Sales and Customer Satisfaction. Visit our hours and directions page and then come down and see us.
We Ride With You Every Mile!

Service center

Phone number (877) 443-2998

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Chevrolet of Waukesha from DealerRater.

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Sina helped us find a great car!

Sina helped us find a great car! Easy and fast process when buying with him! He also helped us get a fair price for our trade in!

Sina helped us find a great car!

Sina helped us find a great car! Easy and fast process when buying with him! He also helped us get a fair price for our trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Christian, Thank you so much for your wonderful review! We are thrilled that Sina had the opportunity to provide you with great service. We thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

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We have now bought 4 cars from Boucher and had most of

We have now bought 4 cars from Boucher and had most of the services done by Boucher.

We have now bought 4 cars from Boucher and had most of

We have now bought 4 cars from Boucher and had most of the services done by Boucher.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

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You have to ask someone to help you.

You have to ask someone to help you. They see you standing there and don’t offer to assist.

You have to ask someone to help you.

You have to ask someone to help you. They see you standing there and don’t offer to assist.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger Service Manager 262-549-1000

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Great service provided given it was a used vehicle.

Great service provided given it was a used vehicle. I think the Boucher organization so much for what they’ve done for me!

Great service provided given it was a used vehicle.

Great service provided given it was a used vehicle. I think the Boucher organization so much for what they’ve done for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

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Outstanding pleasant Rep.

Outstanding pleasant Rep. Well explained, reasonable, great follow up. very good future recommendations and suggestions.

Outstanding pleasant Rep.

Outstanding pleasant Rep. Well explained, reasonable, great follow up. very good future recommendations and suggestions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

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Sina was pleasant to work with.

Sina was pleasant to work with. Pain free experience. We purchased same day. All were very friendly

Sina was pleasant to work with.

Sina was pleasant to work with. Pain free experience. We purchased same day. All were very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business, Steven, and look forward to your next visit. Jim Paolo General Sales Manager 262-549-1000

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I've used this dealership twice to service my Chevy

I've used this dealership twice to service my Chevy Traverse. Both times the service advisor never tried to upsell anything, as opposed to the Chevy dealer to the east of me. That same dealer wanted to charge me $500 more than Boucher for the same job. The service advisor was polite. The mechanic was honest with the safety check. And they had a comfortable customer Lounge while I waited for my repair.

I've used this dealership twice to service my Chevy

I've used this dealership twice to service my Chevy Traverse. Both times the service advisor never tried to upsell anything, as opposed to the Chevy dealer to the east of me. That same dealer wanted to charge me $500 more than Boucher for the same job. The service advisor was polite. The mechanic was honest with the safety check. And they had a comfortable customer Lounge while I waited for my repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

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I feel they were thorough and professional Everyone was

I feel they were thorough and professional Everyone was helpful and knowledgeable about the concerns that I expressed

I feel they were thorough and professional Everyone was

I feel they were thorough and professional Everyone was helpful and knowledgeable about the concerns that I expressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! Customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

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I will never go here again.

I will never go here again.they released my vehicle to a tow company when they were specifically told not to.

I will never go here again.

I will never go here again.they released my vehicle to a tow company when they were specifically told not to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Obernberger Service Manager 262-549-1000

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We just purchased a new 2024 Chevrolet Silverado 1500

We just purchased a new 2024 Chevrolet Silverado 1500 from Boucher Chevrolet. We worked with Diane and she was very knowledgeable, helpful and friendly. Diane went out of her way to assist us with any questions we had. All of the staff we met at Boucher were courteous, helpful and professional. We look forward to working with the service staff in the future and staying in touch with Diane.

We just purchased a new 2024 Chevrolet Silverado 1500

We just purchased a new 2024 Chevrolet Silverado 1500 from Boucher Chevrolet. We worked with Diane and she was very knowledgeable, helpful and friendly. Diane went out of her way to assist us with any questions we had. All of the staff we met at Boucher were courteous, helpful and professional. We look forward to working with the service staff in the future and staying in touch with Diane.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diane and our team met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Jim Paolo General Sales Manager 262-549-1000

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