Simpson Chevrolet of Irvine

this was the best service I have ever had, correct estimate and done on time. Service Rep was very professional and polite I have no complaints.

Worked with Todd at the the Irvine location. He was a pleasure to work with and answered all questions. My car was repaired and I am so happy!

They took good care of my truck , they did an oil change and a wheel alignment, unfortunately I need more clearance on the 35 inch wheel. So cut out the fender flare for me

Excellent service, by sales person and finance manager, I was very impressed Witt the friendly and personable service, very convenient location close to my home.

Met with Rob. Signed in. Set the remote to Fox News and just like that the Buick was ready. Since Simpson does not repair screws in tires, I stopped at O'Reilly's. Got plug a kit. Went home and with my wife's help, plugged the tire. Drove to Costco with 21 psi and pumped it up 39 psi. Still DIY at 82.

Always a easy short wait here for a oil change. Just go down to Panera or across the street to the Hat and by the time your done dining your vehicle should be ready. Friendly and professional.

Can?t fix my vehicle, going in for the same problem a third time. Is there a lemon law for this

It took 3 days to read 6 codes and get my quotes. Then my quotes are crazy expensive $8,291.81. for example to change the 2 heater hoses $926.16, Exhaust sensors $4,629.01 its crazy how much mechanics can charge. Never trust a dealership to repair anything in your vehicle.

I?m surprised I was sent a survey after what transpired at the dealership. I scheduled an oil change for my vehicle and nothing else. After the oil change was completed I got a call from my service advisor telling me I had a major problem, both of my motor mounts were broke. The service rep went so far as to put on the paperwork that I was complaining of noise from the motor when driving. This was not true, I never made such a complaint. I hand wrote on the final dealer paperwork that I did not make such a complaint, it will be in your file. He further stated, not to worry as he had already submitted my problem to my extended warranty plan and they agreed to cover both motor mounts. This was absolutely not true. One motor mount was not covered by the insurance company, it was in fact denied. I don?t think there was ever anything wrong. Then as they are making these ?repairs? I get another call saying my battery died, and it will cost $491 dollars to put in a new battery. I told them there was nothing wrong with the battery when they did the oil change, which includes the battery being checked. I have the paperwork that shows your inspection and nothing was wrong with the battery, I was told that they had to jump start the car battery to make it start, and if I didn?t replace the battery my car wouldn?t work when I picked it up. The battery is warrantied for 42 months by General Motors, they refused to process the warranty, going so far as to tell me that I had to produce the wholesale receipt from the install. Just made up lying nonsense. I told them no, and I called Chevrolet corporate and they told me that was not correct, they should warranty it. Corporate is still looking into the issue. When I picked up the vehicle, it was absolutely filthy, the guy turned off the car, threw the keys in the seat and just walked off. I started the car, so much for a non working battery, I took it to the mechanics that installed it, and they tested the battery. Nothing wrong with the battery. I was lied to about the motor mounts and the battery, and I have it all in writing. I?m not done with this issue. Your dealership is not honest, and consumers should be made aware.

My battery died on a Friday night, jumped it Saturday morning and drove to Simpson Chevy, Cesar was my advisor and within an hour and a half I was on my way.