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Andy Mohr Chevrolet

(2,403 reviews)
Visit Andy Mohr Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (317) 548-4836 (317) 548-4836
Used (317) 857-2077 (317) 857-2077
Service (317) 204-7502 (317) 204-7502

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Chevrolet from DealerRater.

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Great service!

My salesman did a excellent job on getting me the best deal on my silverado ! I wasn't very pleased at first probably because was in hurry to leave but after giving him another chance he did a great job! I want to thank him and the sales manager for their hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for choosing to do business with us! We appreciate you giving us a chance to prove how much we care about our customers and their complete satisfaction. Enjoy your new Silverado!

What an experience and pleasure.

Love that place! Always treated well and everyone is very friendly. Jim Simpson is always so helpful and knowledgable. He has a way of making you feel like you are the only one in the showroom that even matters. This is my 2nd vehicle I have purchased from Jim & Andy Mohr Chevrolet. Keep up the good work! Thank you, Susan Leach Indianapolis, IN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alphonso the salesperson!!!!!!

I live in Hazelcrest Illinois and I heard about Andy Mohr Chevrolet in Indianapolis Indiana from a friend. I was told about a salesman that will provide excellent knowledge of the autos and pricing to fit your budget. I contacted the dealership, spoke with Alphonso Williams who helped me locate the exact vehicle I was looking for. I was on a budget and didn't want to go over it, so I explained to mr Williams what I was looking for. Within a week, he called me and said "I have the perfect SUV (which I wanted) he sent me pics of SUV inside and out....I knew the mileage, car fax report, details of previous owners, everything about the vehicle...... I fell in love with the truck and said yes. Thank you Mr. Alphonso Williams for being a great salesperson and a true friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good buying experience

The sales team did a nice job of answering all our questions and worked with us to find the best car and deal. Mike did a nice job explaining all the bells and whistles on the new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Be very careful with this place

16 months again we took out Pontiac G-6 in for an oil change, simple enough. Picked up car seemed fine. Next day car sounds horrible, have it towed back to Mohr's. They proceed to tell us the timing chain need's to be replaced, $1600.00. Months later having noise problems again, they say let's change the oil every month to be safe. Okay, will do. 3 months ago they say looks good, let's just go 3 month's this next time. Get a call from them Nov. 2nd reminding us it's about time. Wife is off election day so she takes it in for oil change. While she's there she talks to a salesman (Josh) about possible trade in for new car. He comes up with a lease deal, she say's she has to talk to me first. So the next morning she starts the car and once again it sounds like crap. Had the car towed back to them and guess what? It's the timing chain again! Now this car has 82,000 miles on it, seems strange this goes twice in 16 months? they say they can't guarantee it won't happen again, so I come in with wife to see about trade in and check out the deal that Josh told my wife about. It is now 11/4. So my wife had told Josh she wanted payment about the same or less than she currently had. He say's no problem. So 3 hours later he comes to table and say's "sorry, that lease deal ended on the first" Unreal, how does this guy not know that the deal ended 4 days earlier?? He then offers a deal that would have DOUBLED the car payment. We just kind of laughed and said no way, that's BS, got up and went out to our car. Before we could leave, Josh and I think his boss come running out to our car saying they would take care of us and to give them 24 hours. It is now 10 days later and not a word from either of them. This dealership is really poor for both service and sales. Went to Bill Estes Ford in Brownsburg, got a car next day, they were awesome!!!! Will never go to any Andy Mohr dealership again!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent service writer Nolan Hays!

We have had several occasions for routine service and minor corrections on our 2014 Traverse LTZ, our service contact, Nolan Hays, has always ensured that "the right thing" is done to get us back on the road with as little inconvenience as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

HORRIBLE! !!!!!!!!!

The sales department seems to have it together. The service department on the other hand is a JOKE! !! Took my 09 traiblazer in after I put a new engine in it. The old one threw a rod. It had a random missfire and hard start issueand was told that they could not find what was wrong with it. (This was wrong with it before the new engine). I was then told to just drive it the way it was. I took it back when the problem got worse and they then proceeded to tell me that the motor was bad. long story short I had them talk to the warranty company and the company sent a new motor and Chevrolet put it in.the old motor was then sent back to the company to be tested. the warranty company called me and said there was nothing wrong with the motor. so therefore they were not going to the cover of the labor for having the new motor put in. I told Chevrolet about the warranty company said and as I was telling the guy he got mad and walked away and would not talk to me. he then basically just said there's nothing we can do and sent me on my way. I have since filed a complaint with GM and with the BBB. GM talked to the dealership and the dealership said that they were not going to do anything about it so GM said they would not help me because the dealership said no. so that is when I filed with the BBB and I am still waiting for a reply from them. I guess my next step is going to be getting a lawyer and filing suit. also when I talk to GM she said oh well they all know what they're doing because there ASE certified and I said I was a mechanic for 16 years 10 of which were in the military and all ASE certification is, is you spent the money and took the time to take some online test and they send you a certificate ASE certification is a joke just like being a licensed contractor all that is, is sending in money and they say okay you're a licensed contractor. anyway now I am $3,000 further in the hole with this truck and it still runs like crap.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

very Disappointed

They make you think your getting the chemical your looking at...and once your there make you feel like why am I here....They advertise they take any credit...when they really don't... When searching for a vehicle I was looking at by here pay here and they came up when they don't do this at all...They gave me a certificate excepting the deal and told me to come sign my paper work and drive my car home...To my surprise when I got dropped off there I wasn't getting a car they really hasn't even started any of the paperwork...and the sales lady that had been calling me nonstop and at least 50 emails wouldn't even speak to me she handed me over to someone else who then changed everything about my deal...and I was then stuck with no ride home... I HAD BOUGHT A AMBIVALence before there in 2007 and paid it off completely....this time they wouldn't give me the time of days after assuring me the car was mine....very disappointed....and come to find out they ran credit on me several different times so there was no excuse for this....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing your recent experience with us. All of our customers are very important to us here at Andy Mohr Chevrolet. I do apologize that your visit did not go as expected. We do have a buy here pay here program, but only select vehicles may qualify. We would love to put every customer in a vehicle that walks into our dealership, but sometimes the banks do not work in our favor, which it appears may have happened in this situation. Again, I do apologize on behalf of the entire dealership for your experience. I would love to speak with about your personal experience. I can be contacted at 317-839-6551. Thank You, Charles

Totally committed to a quality sale!

Our sales rep, Tonya, was excellent to work with. She understood what we wanted and worked hard to get us into the closest car to our requested specifications. Our new Cruze is a bit more than what we went in for, but we already are so glad to have the upgrades! To top it off, the dealership stayed open well after normal hours to meet our busy schedule. Thanks to Tonya and Jon Lambertson in finance! Good people at Andy Mohr Chevrolet :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're very happy you had a great experience with our team, Susan! If you need anything in the future, we'll be there for you.

Second service visit

Great experience with the service department on my 2015 Colorado. Took good care of my truck and resolved all the warranty issues and general maintenance. Jim Cox was excellent at communicating the needed time and updates on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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