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Heiser Ford Lincoln

(2,505 reviews)
Visit Heiser Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed
New (414) 375-4964 (414) 375-4964
Used (414) 375-4242 (414) 375-4242
Service (414) 375-0902 (414) 375-0902

Reviews

(2,505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heiser Ford Lincoln from DealerRater.

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Great service, as always. They were quick and thorough...

Great service, as always. They were quick and thorough and fixed my car's problem, no problem. And the service fee is on par with the efficient work they do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

Like friends would treat friends.

All questions were answered and nothing was left unexplained. If they didn't know the answer, then they knew where to find it. Well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jeffrey, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a memorable and positive car buying experience for you. We look forward to working with you again in the future.

Honest, knowledgeable, sales professionals that didn’t...

Honest, knowledgeable, sales professionals that didn’t push us or sell us but were there to answer questions and advise us! They were all terrific to work with. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad Hutch was able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

Service was excellent on my 2013 Ford Explorer. Very...

Service was excellent on my 2013 Ford Explorer. Very communicative every step of the way. I will always do business with Heiser for sales and service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great experience with our company! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

Very satisfied with every visit Never any surprises...

Very satisfied with every visit Never any surprises every quote and suggestion has been on the money Very professional During pandemic service has still been professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great service experience! We appreciate your loyal business and your review. Have a wonderful day.

Time in everything these guys do with the tools in their...

Time in everything these guys do with the tools in their hands , become precious to the metal. To get up and go a long way. Yes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and genuine feedback! We are very pleased to hear our Heiser Team is making our customers our highest priority! We look forward to your next visit, have a wonderful weekend!

Great customer service and experienced staff makes...

Great customer service and experienced staff makes purchasing a vehicle for them a smooth experience. Highly recommended considering them for your next car or truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a memorable and positive car buying experience for you. We look forward to working with you again in the future. Have a great weekend!

Service was very good they took care of everything that I...

Service was very good they took care of everything that I came in for and in a timely manner answer all of my question.They were very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great service experience! We appreciate your business and your review. Have a wonderful day.

Very pleasant experience with courteous and knowledgeable...

Very pleasant experience with courteous and knowledgeable staff. Satisfied with the services and follow up regarding the services. I return in the future when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

Heiser is simply the best I trust the work they do on my...

Heiser is simply the best I trust the work they do on my vehicle. When I have questions or concerns they are addressed in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind words. We try aim to have every customer leave feeling the way you did! We look forward to working with you again, have a great weekend!