Heiser Ford Lincoln

4.1
(2,294 reviews)
Visit Heiser Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed

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New (414) 375-4964 (414) 375-4964
Used (414) 375-4242 (414) 375-4242
Service (414) 375-0902 (414) 375-0902

Inventory

See all 225 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2001.
Welcome to Heiser Ford Lincoln. Stop in our NEWLY-RENOVATED dealership and realize our commitment to you our guest. We have the newest Lincolns stock and the best offerings including PickUp & Delivery and Lincoln Black Label. Come experience it! We were Milwaukee's ONLY winner of the 2015 Lincoln President's Award. Our service department offers a complimentary car wash Wi-Fi snacks & refreshments or shuttle to get you on your way! Our technicians are factory trained & certified and use OEM parts! We work closely with our 76th Street Body Shop. So make us your one-stop-shop for all your automotive needs!
"Today's Your Day"

Service center

Phone number (414) 375-0902

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:30pm
Sunday
Closed

Meet our employees

View all 28 employees View less employees

Reviews

4.1
(2,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heiser Ford Lincoln from DealerRater.

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5.0

I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

5.0

I was very well taken care of.

I was very well taken care of. I was placed with a great vehicle at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Horrible and horrible and horrible and a a a a a a a a a

Horrible and horrible and horrible and a a a a a a a a a

1.0

Horrible and horrible and horrible and a a a a a a a a a

Horrible and horrible and horrible and a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

I have always received quality customer service from

I have always received quality customer service from Heiser Ford. They are thorough and efficient.

5.0

I have always received quality customer service from

I have always received quality customer service from Heiser Ford. They are thorough and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

5.0

Fast service with courteous staff.

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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2.0

Salesman was very nice but poor service.

Salesman was very nice but poor service. Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 Lincoln Aviator Black Label. Salesman said he will send me an owners manual through the mail. 2 weeks now and no manual yet. This is the closest dealer that sells the Lincoln Black Label. 165 miles from my house. I expected better service from a dealer when buying a new Lincoln Black Label. I will need to find a new dealer for my next car.

2.0

Salesman was very nice but poor service.

Salesman was very nice but poor service. Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 Lincoln Aviator Black Label. Salesman said he will send me an owners manual through the mail. 2 weeks now and no manual yet. This is the closest dealer that sells the Lincoln Black Label. 165 miles from my house. I expected better service from a dealer when buying a new Lincoln Black Label. I will need to find a new dealer for my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Dave, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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5.0

One of a kind.

One of a kind. Always pleased with service and I look forward for next service

5.0

One of a kind.

One of a kind. Always pleased with service and I look forward for next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Gail, and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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5.0

Always had great experience at Ford.

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed

5.0

Always had great experience at Ford.

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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5.0

Marco was a very nice man to deal with the guys came out

Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you

5.0

Marco was a very nice man to deal with the guys came out

Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Marco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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4.0

Very good customer service, very informative.

Very good customer service, very informative. Good listeners, care about my concern. Good work folks

4.0

Very good customer service, very informative.

Very good customer service, very informative. Good listeners, care about my concern. Good work folks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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5.0

They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

5.0

They was very friendly and nice and I got the job done.

They was very friendly and nice and I got the job done. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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