Reviews
I went in told them what I wanted , they worked with me
I went in told them what I wanted , they worked with me and we made a deal
I went in told them what I wanted , they worked with me
I went in told them what I wanted , they worked with me and we made a deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
I received the call from a different service advisor
I received the call from a different service advisor telling me about the diagnosed issue and I authorized work, was told it would be done by end of next business day. Called a couple days later to check status and my service advisor told me it was still waiting to be diagnosed. I told him that it had already been diagnosed and work had been authorized. He said that he looked up the wrong vehicle and said it would be done by the end of the next day. Waited a couple days and the exact same thing happened when I called. Seemed like he was blowing me off with a standard "waiting to be diagnosed" line. While feeling i was being lied to by my service advisor I called and asked to speak with a service manager. Was transferred to a voice mail. Left message and no response was ever received. Almost 2 weeks after I had originaly been told that the truck would be done I was called and told it was ready. Upon picking the truck up I noticed that the invoice said that the truck was test driven after being repaired but also noticed that the in and out mileage was exactly the same, making me believe that again they lied. My son drove the truck home and noticed a noise when he started it. He hadnt driven the truck before and didnt know it was abnormal... my fault. While driving home, less that 5 miles away from the dealership the check engine light came on and the truck went into reduced power mode. I called and the service advisor said to drive it back. Got back and they checked the truck saying that it wasn't related to anything they had done and asked me if I wanted to leave it with them to be serviced, at my cost. I will not be returning to any autonation dealership for service, parts, or sales. I believe that I was blown off, lied to, and ignored and that my truck left there in worse condition than it was when I took it there.
I received the call from a different service advisor
I received the call from a different service advisor telling me about the diagnosed issue and I authorized work, was told it would be done by end of next business day. Called a couple days later to check status and my service advisor told me it was still waiting to be diagnosed. I told him that it had already been diagnosed and work had been authorized. He said that he looked up the wrong vehicle and said it would be done by the end of the next day. Waited a couple days and the exact same thing happened when I called. Seemed like he was blowing me off with a standard "waiting to be diagnosed" line. While feeling i was being lied to by my service advisor I called and asked to speak with a service manager. Was transferred to a voice mail. Left message and no response was ever received. Almost 2 weeks after I had originaly been told that the truck would be done I was called and told it was ready. Upon picking the truck up I noticed that the invoice said that the truck was test driven after being repaired but also noticed that the in and out mileage was exactly the same, making me believe that again they lied. My son drove the truck home and noticed a noise when he started it. He hadnt driven the truck before and didnt know it was abnormal... my fault. While driving home, less that 5 miles away from the dealership the check engine light came on and the truck went into reduced power mode. I called and the service advisor said to drive it back. Got back and they checked the truck saying that it wasn't related to anything they had done and asked me if I wanted to leave it with them to be serviced, at my cost. I will not be returning to any autonation dealership for service, parts, or sales. I believe that I was blown off, lied to, and ignored and that my truck left there in worse condition than it was when I took it there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
took my truck in for some issues and it seems to all be
took my truck in for some issues and it seems to all be corrected on the 1st visit. Thanks Only thing I wished was done is it was dirtier than when I dropped it off due to some wind and the location being near an empty field. They could have cleaned the truck up. There was dirt and dust in and all over the truck.
took my truck in for some issues and it seems to all be
took my truck in for some issues and it seems to all be corrected on the 1st visit. Thanks Only thing I wished was done is it was dirtier than when I dropped it off due to some wind and the location being near an empty field. They could have cleaned the truck up. There was dirt and dust in and all over the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Nathan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (361) 371-4040.
Great dealer, great staff, great service.
Great dealer, great staff, great service. My experience was fast and the negotiation was very little. I would highly recommend them to anyone that is in the area
Great dealer, great staff, great service.
Great dealer, great staff, great service. My experience was fast and the negotiation was very little. I would highly recommend them to anyone that is in the area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Andrew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very amazing experience with amazing people.
Very amazing experience with amazing people. they were extremely helpful and understanding of what i wanted in a car. i look forward to doing more business with automation!
Very amazing experience with amazing people.
Very amazing experience with amazing people. they were extremely helpful and understanding of what i wanted in a car. i look forward to doing more business with automation!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Abigail, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Have never had a bad experience but no more coupons ever
Have never had a bad experience but no more coupons ever since the world is hurting everywhere.. paid $102 for oil change..at Walmart, $50!!
Have never had a bad experience but no more coupons ever
Have never had a bad experience but no more coupons ever since the world is hurting everywhere.. paid $102 for oil change..at Walmart, $50!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oscar, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (361) 371-4040.
The salesman wasted my time !
The salesman wasted my time ! He basically called me a liar! He told me he had a certain car I was interested in. After I got there he said it was sold already !
The salesman wasted my time !
The salesman wasted my time ! He basically called me a liar! He told me he had a certain car I was interested in. After I got there he said it was sold already !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Helen, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 371-4040. We hope to hear from you.
They made my buying process easy and stress free.
They made my buying process easy and stress free. Sales Rep Debra Fletcher was nice and easy going.
They made my buying process easy and stress free.
They made my buying process easy and stress free. Sales Rep Debra Fletcher was nice and easy going.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
They did a great job helping me get into a truck they
They did a great job helping me get into a truck they went far and beyond .
They did a great job helping me get into a truck they
They did a great job helping me get into a truck they went far and beyond .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the warm recommendation of the team here at Autonation Chevrolet North Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!
The place is clean and the agents are very courteous.
The place is clean and the agents are very courteous. There is a tv, you can watch, coffee, water for customers while you wait for your vehicle.
The place is clean and the agents are very courteous.
The place is clean and the agents are very courteous. There is a tv, you can watch, coffee, water for customers while you wait for your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.