AutoNation Chevrolet North Corpus Christi

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
277 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 24, 2019

    Very nice and friendly dealership!! Larry Padilla made the car buying experience fast and painless!! He had the vehicle I wanted ready for me when I pulled... into the dealership. Overall, friendly people.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Carolyn, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'...ll consider us again in the future! Take care!

  • 5.0 out of 5
    July 22, 2019

    Dropped off vehicle and turnaround time was great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sarina, thank you for sharing this great feedback! Your satisfaction is our top priority, so we're pleased to hear that you enjoyed your experie...nce with us. We hope to see you in again soon!

  • January 19, 2016

    Had some warranty work done on our Chevy Truck and our service manager Cesar Soto went above and beyond to help me get our truck back in a timely manner.... Cesar was awesome and I would definately recommend you talk to him if you need to have work done on your vehicle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 18, 2019

    The service department has terrible customer service. Needed to bring vehicle in for warranty work. I live 30 miles away so no shuttle. Can’t get a... loaner vehicle for 3-4 weeks but need to bring my vehicle in for 2-3 day for diagnostics so I can get on the car loaner list. Uh if I could bring the car in for diagnostics to get on loaner list I wouldn’t need loaner! Hard to believe they have cars for sale everywhere but no loaner. So I am going to another dealership that offers customer service. This is not the first issue I have had with this dealership. I do not recommend you do business with them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at... (361) 444-0184 when you have a chance. Thank you, and we look forward to hearing from you.

  • 1.0 out of 5
    June 6, 2019

    Brought my vehicle in for a check engine light on they diagnosed the vehicle to have a problem with the transmission three weeks later they still have... my car there excuse is that there waiting on the part from there warehouse I buy nothing but Chevy vehicles but I'm really thinking about going to ford don't go to any autonation dealership stay as far as you can for service the only reason I brought it to autonation is because it's under warranty

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Rene, for leaving us this response. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You c...an contact the GM at (361) 356-1716 -- we hope to hear from you soon.

  • 1.0 out of 5
    May 10, 2019

    Terrible. I truly dread having my servicing done there. I fully regret ever adding the service package to my vehicle. I have 5 more oil changes in on the... package and I am considering forfeiting them due to how terrible the service experience is. This is the 3rd time I?ve come for a servicing with an appointment in the morning (yesterday?s appointment was at 9:30am), only to find out that I won?t have my car for the entire day (my car wasn?t ready until 4:23pm). I don?t ever receive calls when my vehicle is done. And when I call for status I am told I will be called back but never happens. Why does it take from 9:30am to 4:23pm to merely do an oil change?! You guys will call me back ASAP to ask if I want to pay more for extra servicing but won?t ever call me when it?s done! And for the past 3 servicings I have asked staff there, ?why does an appointment for just an oil change take all day?? And this was the 3rd time I was told the same answer of how people who show up without appointments and wait in the lobby for servicing are considered ?waiters? and they get their servicing done first because they are waiting. Since I take advantage of the shuttle ride I am not top priority, regardless of my appointment! That?s BS. I literally have to plan a day off where I am to expect to not have my car for the entire day for an oil change! This is the 3rd time and I am done with your business. I tell everyone I know to never go there. For the sake of good people deserving to be treated right, I feel it?s would be in the best interest of everyday consumers to know what the experiences there are like. I have no problem befriending car salesmen from other dealerships to inform them of how the competition is. The consumers have the right to know. 5 more servicings to go on the package I bought makes me sick to my stomach that I might have to go through all of this again. It?s an oil change! That?s all it is! Other places in town do them in less than 30mins! But with Auto Nation Chevrolet North it will put you without your own vehicle for the entire day! That?s BS!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager w...ould love to talk with you and rectify these issues. You can contact the GM at (877) 598-8133 -- we hope to hear from you soon.

  • 5.0 out of 5
    February 23, 2019

    Service tech Chuck, was very professional, new his job very well and a pleasure to deal with. He advised on repairs and set up a longer vehicle. Excellent... interaction.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

  • 5.0 out of 5
    January 17, 2019

    Had the worst week, lost my car previously in a wreck. Went in and saw the car I’ve always wanted, right there, like it was meant to be. Tyler leach was... great! They worked with me to the end and made sure I got what I wanted for what I wanted to pay and put down. It was fast, easy, and everyone was extremely friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're very happy to hear Tyler was able to provided you with such a positive car buying experience! We hope to be... of service to you again in the future. Best wishes, AutoNation Chevrolet North Corpus Christi

  • 5.0 out of 5
    January 17, 2019

    I went in because my battery and radio was messing up so I brought it in and they told me what was wrong with it and fixed it and were very helpful and... nice. I would recommend my family and friends to go.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nelly, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

  • 5.0 out of 5
    January 16, 2019

    Service was courteous prompt and finished in a surprisinly timely manor. Coffee wasnhot and there fresh donuts provided also..Sweet surprise!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to kno...w that we were able to meet this commitment during your visit. We look forward to seeing you next time!

View More Reviews