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Gordie Boucher Lincoln of West Allis

(1,820 reviews)
Visit Gordie Boucher Lincoln of West Allis
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 342-2789 (888) 342-2789
Used (866) 413-8566 (866) 413-8566
Service (866) 595-9793 (866) 595-9793

Reviews

(1,820 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gordie Boucher Lincoln of West Allis from DealerRater.

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We've been buying cars for over 50 years and must say

We've been buying cars for over 50 years and must say this has been our best experience. Brian was very thorough yet not overbearing. He made the purchase very comfortable. From the moment we drove up on the lot, we experienced professionalism.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Joe England General Sales Manager 414-327-6000

Top notch Friendly staff, outstanding sales staff.

Top notch Friendly staff, outstanding sales staff. Excellent customer friendly environment. Fantastic building Great prep person...

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

I drove from KY the car was ready the process was quick

I drove from KY the car was ready the process was quick and easy. Everything was as we agreed to and I was able to be back on the road

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe England General Sales Manager 414-327-6000

While we were not able to make a deal, I was amazed at

While we were not able to make a deal, I was amazed at Nick’s knowledge of Lincoln’ Towncars as old the ‘91 Towncar. Practically everything he told me about these vehicles was true, like converting from single to dual exhaust on these. He said they’re very easy to do. At first I figured Nick was just trying to salvage a sale after I told him I really wanted the dual exhaust option from the factory. But then when I went to some forums to look, they all said to just swap out the Y pipe for an H pipe and go from there. It took someone who has some knowledge to know all that. That impressed me and I wouldn’t be surprised if Nick used to be a mechanic. Perhaps a deal can be reached in the future, but for now I was impressed to leave a review even though I didn’t buy anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Joe England General Sales Manager 414-327-6000

Thank you for repairing my cars.

Thank you for repairing my cars. Everybody does great work you provide a wonderful level of service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

Always a steller service experience with Gordie Boucher

Always a steller service experience with Gordie Boucher West Allis. The service maintenance was done very professionally. My service advisor Dawn Kelly kept me informed and made me feel and my vehicle were the most important vehicle in the service bay. Thank you all!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

The sales people were very responsive.

The sales people were very responsive. The only obstacle to completing the deal was they wouldn’t match Carvana’s price for my trade in and I wanted to get everything done in one neat package.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Here at Gordie Boucher Lincoln of West Allis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Joe England General Sales Manager 414-327-6000

Thorough repair of my Black Label Aviator.

Thorough repair of my Black Label Aviator. There was a module communication issue from a factory update. Although they had to bring it back to correct the issue, they made it right and fixed the problem. Had to order a part from lincoln

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

Like the pick up service.

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

Dawn was warm and welcoming the moment I stepped into the

Dawn was warm and welcoming the moment I stepped into the service garage. She explained everything well, and I knew my Lincoln was in great hands. While I waited, Dawn kept me updated despite it being a busy day for them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000