Lexus of West Kendall

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM

Lexus of West Kendall Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

8:00 AM - 2:00 PM

About Our Dealership

Dealer on Cars.com since June 2018

At Lexus of West Kendall, it is our goal to ensure that your experience with us satisfies your every expectation. Whether you're in need of a new or used vehicle, service or financing, our team promises to be there every step of the way.

...



Our dealership takes an incredible amount of pride in the work we do, and we hope you notice our passion the minute you step through our doors. Proudly serving the Miami, FL, area for a number of years, we value every relationship with our customers and look forward to building more.

"Satisfy your expectations"

Service

Oil, Filter Change

$59.95 and up*

Tire Rotation

$39.95 and up*

Multi-Point Inspection

Complimentary

Wheel Alignment (FWD)

$59.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
972 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    November 30, 2020

    I can not begin to express how disappointed and frustrated I am in this dealership. It has been the absolute WORST EXPERIENCE EVER!! I purchased my car... back in June and was told by Maliq the finance manager that it would be easy to register the car in the state I was about to move to. BIG MISTAKE! It is now pretty much December and I have yet to get my official license plate. Within allllll these months I have sent many many many emails and maybe after sending close to 10 is when I finally get an answer. And that is because forget getting a call back from any of the voice messages left. The COMMUNICATION IS HORRIBLE. I had to get the dealership manager to help... and I did get some help but now towards the end of my process I am found stuck once again being ignored...buy BOTH the finance manager Maliq and the dealership manager Larry. I have again sent several emails and No Reply. I don’t live in the state of FL anymore, otherwise I would show up and try and get my questions answered. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. My family all knows about my horrible experience here. God help you if you buy a vehicle here!!! They also claimed to have sent all the necessary paperwork to the MVA in the new state I am in and that is also not true. I have had to send many things over again! WHATEVER UOU DO GO TO ANY OTHER DEALERSHIP!!!! I CANT WAIT TILL I FINALLY GET MY LAST PROBLEM SOLVED AND WILL NEVER HAVE TO DEAL WITH THIS PLACE AND PEOPLE EVWR AGAIN!!!! I have tried to remain calm with this issues but after 5 months of the same issue it is Impossible!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Victoria, thank you for taking the time to share your experience with us. We're sorry to hear about your frustrating experience. Unfortunately, due to... the high demand, there was a long wait time for all out-of-state tags due to the pandemic, along with the required inspection. We have escalated your response to management and they will be reaching out to you shortly to make sure everything is straightened out. Thank you and we hope to earn your business again in the future.

  • 1.0 out of 5
    November 21, 2020

    I HAD CONTACTED FOR 2021 LEXUS RX-350 STOCK # N30005 LISTED ON CARS.COM FOR $41,684. WHEN I CALLED TO DEALERSHIP THEY SAID THEY WILL NOT OWNER THIS PRICE.... BECAUSE CARS.COM POSTED WRONG PRICE. THIS DEALERSHIP HAS 5 2021 RX-350 LISTED PRICE FROM $41,480 TO $41,866. HOW IS THIS POSSIBLE THAT WRONG PRICE POSTED FOR 5 CARS. NEVER NEVER TRUST THIS DEALERSHIP. I HAVE FILE COMPLAIN AGAINT THIS TO LEXUS CORPORATE AS WELL.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Raj - If there was a mistake on our end, then we sincerely apologize. However, we do not run our business to intentionally mislead our guests. We woul...d appreciate another opportunity to speak with you to see if we can straighten things out. WIthout your last name, we will not be able to locate your contact information, so please feel free to reach out to us at 786-573-7600. Thank you.

  • November 3, 2018

    First class service and attention. Was served by Master certified product specialist, really a great auto consultant, was very friendly, patient and gave... me great options to choose from. They have a great selection of models, colors. Always professional , knowledgeable and patient. He and the dealership carved out a great deal for me. I would highly recommend Ted and dealership. The finance leasing dept staff are just great. Tell them Smitty Dawson sent you!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 13, 2020

    Very Friendly at first once he has you sign everything and get the money the work ethics goes out the door. Very poor customer service never returned... a called or emails.

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    2.0 out of 5
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    Does not recommend this dealer
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2020

    Wonderful from start to finish. The whole experience was seamless. Knowledgeable, kind, courteous and most of all extremely fair. I will be coming back... and recommending

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    Does recommend this dealer
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  • 5.0 out of 5
    June 15, 2020

    I came all the way from Fort Myers Florida to purchase the make model and interior that I was looking for. At first I spoke to Sergio Leets and did the... deal over the phone. Final paperwork was done by Jorge Caso and he did a superb job. Very happy with my car and the dealership. Highlt recommend using them!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2020

    Buying a car is always soooo stressful but my experience with Eduardo Alvarez was awesome. He was very helpful and resourceful, he guided me through the... whole process and attended all my concerns. Outstanding people skills!!! The better reference is this is the 2nd car that I bought with him as well my family and it won't be the last!! Rate 10 out of 5!!!

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    Does recommend this dealer
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  • 5.0 out of 5
    April 29, 2020

    Very honest salesman and to the point. Also the finance person was great. The overall service was very nice. Would definitely come again to this dealer.... Good job!

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    Does recommend this dealer
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  • 5.0 out of 5
    April 27, 2020

    Sales rep, Ferney, was very professional and helpful during the process. He showed me a variety of exterior and interior colors which helped me narrow... down my choice. He was forthright with the prices and treated me fairly. The car buying process was smooth and seamless. Since the model I wanted was not in their inventory, he delivered the car to my house. Appreciate the small details.

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    Does recommend this dealer
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  • 5.0 out of 5
    April 27, 2020

    Very helpful and great service. Would definitely recommend to others. Sales person was very friendly And extremely helpful went above and beyond to help... us.

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