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Lexus of West Kendall

(988 reviews)
Visit Lexus of West Kendall
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2017 consumer dealer award
New (855) 570-3450 (855) 570-3450
Used (855) 367-4001 (855) 367-4001
Service (866) 246-0918 (866) 246-0918

Reviews

(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of West Kendall from DealerRater.

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Very professional and friendly to deal with.

Our salesman was very professional took time to explain and go over every detail that we needed to know. The. finance person that help us was great , very pleasant . All around experience was excellent . We hardly had to wait to get into our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

my second car from this dealer. Jorge garcia was really good. Bought both cars from him and the guy helps you with everything. Nice experience going here. Definitely Buying again at lexus of west kendall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Best!!

This was one of the best experiences I've had when it comes to buying a car. From the moment I walked into the show room just to browse to the end when I left after closing the deal. The respect, interest, knowledge and professionalism were second to none. I got a genuine feeling of concern to do the right thing by their customers. Lexus of West Kendall just acquired a new member to their family! Thanks, I'll be back for a second purchase in the near future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Customer

Our salesman was very knowledgeable, and helpful. He never made us feel pressured and that's one thing we admired the most. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional sales person

I had an extremely efficient and pleasant sales experience with Ernie Barouh at Lexus of West Kendall. I called him on the phone and told him the terms I required for a lease. He got back to me quickly and agreed to the deal. When I got to the dealership he had the paperwork ready and didn't try to change the deal. i was very impressed and pleased and will certainly go back to this dealership and recommend it to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Customer Service

Walked in for one thing. Came out with another. 100% satisfied. They met all my expectations and then some. Would definitely return to them for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast and with no Headaches

I bought my car with Alexander at Lexus of west Kendall and he was great. We are returning customers because he always takes the time to help us find the car we need and he makes sure we leave satisfied. I highly recommend him. He will make your car buying experience a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our Sales Rep. Alejandro Martinez The best!!

Aljendro's friendliness and professionalism Is what brought us back to your dealership. I've never met any other sales rep. that has put the customer concerns first before wanting to make a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience...!!!

Great e xperience , very helpful they were able to get me the price that i Wanted.. Thanks for everything..!! I would recommend them to my friends..!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Highly Recommended!

My time at Lexus of West Kendall was unlike any other. I was able to leave with the car I wanted at an incredible price. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.