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Atlanta Used Cars of Lilburn

(200 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:30pm
Tuesday 9:00am–8:00pm 9:00am–5:30pm
Wednesday 9:00am–8:00pm 9:00am–5:30pm
Thursday 9:00am–8:00pm 9:00am–5:30pm
Friday 9:00am–8:00pm 9:00am–5:30pm
Saturday 9:00am–8:00pm 9:00am–1:30pm
Sunday 11:00am–5:00pm Closed
(678) 384-6717 (678) 384-6717

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst business EVER!!!

I negotiated with Atlanta Used Cars and put a large amount down on a vehicle. Upon going to finalize the deal the next day, I was called by 12:00 p.m. and they disregarded my down payment and sold the vehicle to another customer. I arrive to see the car being cleaned to give to someone else. Instead of management stepping in to clarify the issue with me, they left it up to a salesperson to try to explain. They are a total disgrace as a business and I will spread this everywhere I go about them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mr. Troy Dawkins was exceptional

Our car was totaled in a wreck and we needed to replace it soon for our business. Atlanta Used Cars had what we needed, so we called for an appointment with Mr. Troy. He didn't play games or waste our time. When we got there, the vehicle was already being inspected and we were able to get our application done, test drive the vehicle, and get our financing terms options faster than any other car buying experience I've ever had. (And I've had plenty. ) Mr. Troy was personable and fast. I would recommend him to anyone and would buy from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Service

Sales(Troy), Finance(Carlos & Jay) & the CS Service dept, Lilburn, GA, were friendly, helpful and knowledgeable. I purchased a great vehicle for me & my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was excellent! Salesman Troy Dawkins gave me...

Service was excellent! Salesman Troy Dawkins gave me excellent service and I was able to purchase the car that I wanted. Best place for car purchases. Good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

My husband and I went hunting for a car on Saturday. Troy was amazing we got the car we wanted for a low mileage and reasonably priced. We picked the car the next day on Sunday. We couldn't be happier. They actually help you and guide you so that you can get approve.The monthly payment is wonderful! Troy and all the staff thank you! Tayris and Ugonna!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car buying experience was a process but it was worth...

My car buying experience was a process but it was worth it. After driving 5+ cars and not being 100% sure what I wanted as far as payments and insurance goes, Troy made sure I was taken care of. I appreciate his patience and him going the extra mile by reaching out to me after I left the shop undecided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Atlanta used car sales lilburn

We we’re looking for a larger vehicle for our growing family. Contacted Atlanta used car sales lilburn. We found an excellent vehicle at a great price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Looked long and diligent to find car I wanted and a lot...

Looked long and diligent to find car I wanted and a lot of dealers overcharged. Jamil was most honest got great car!!!Wonderful Guy!!!!THANKS Jamil!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would Recommend!! Troy/Caroline

The dealership is a little crowded but found the car I wanted with the help of Troy, he went above and beyond to provide great customer service. I also want to thank Caroline who was very friendly and helpful throughout the process. My car purchase was handled professionally by this dealer and I would have no hesitation in considering this dealer for a future car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They helped me find the right finance for the car I wanted

I came to visit the dealer and they helped me make a smart financial decision, I am very happy with my purchase, I have a nice car with affordable payments. ! I love the car too and the service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.