Spanos Motors

The only problem I had was trying to get a spare tire after purchasing the truck. First a phone call with Spanos saying they would get a tire and rim.This was back in April. Spanos said okay then I here nothing more.More phone calls and emails. As of this date July 21 I'm still waiting.I paid a high price for the truck and expected it to have a spare tire.

I can?t decide whether to tile this review ?Amateur Hour? or ?Litany of Errors? so I will just go with ?Amateur Errors? I was helping my daughter buy a car and we were looking at a Lexus ES300. I saw it online and it looked showroom condition, so I did my research and then decided to engage a Sales Rep. The first guy I spoke with was very nice and I explained that we were going to try and come down tomorrow. He mentioned that he would be off and recommended one of the female Sales Reps. The next day something came up and we were unable to visit the dealership and I spent the day playing phone tag with the lady as she was very busy with clients. She then referred me to another male Sales Rep since she had been unable to assist me and I thought that?s great she?s busy and trying to get me taken care of. At this point is when things began to go south. I made an offer to this man and he said he would get with manager and get back with me. After almost 16 hours I had to call back because I had not heard anything with regards to my offer. 16 hours and I can?t get a response to my offer, something is just not right. Eventually we were within a couple hundred dollars so I decide my daughter and I would visit the dealership, drive the car and check it out. I called the Rep back and told him that we were going to head down. He told me that he had to run to Sanford but would be back around 5 ? 5:30pm. My daughter and I hit the road to Daytona, cash in hand. I knew we would get there earlier than 5 ? 5:30pm so that would give us time to check the car out and be ready to make a deal when the Rep got back. When we got there no one seemed to know where the Rep was and when he was getting back, so I had to fill them in. Another Sales lady observed what was going on and offered to help is until Rep got back. Well, for 40 minutes they couldn?t find the car and the Rep had not put any notes in the computer so the lady had to confirm everything I had already spoke with Rep about!!! I called the Rep?s cell phone which he said I could do and left a message for him to call so he could shed some light on where the car was and the numbers we had discussed. To this day he has NEVER called me back. They finally found the car and brought it over. The car was dirty so our first impression was not very good. We got in to take test drive and my daughter turned car off and then went to restart and nothing happened!!! One of the service agents came over and jump started the car and we went for our test drive. I felt bad for the lady trying to help us because she was totally embarrassed about everything. We were very pleased how the car handled and the interior was in great shape. As we got back to the dealership my wife called about another Lexus in St. Augustine we could check out. After all we had been through my daughter and I were in no mood to wait and negotiate a deal and felt like we should check out this other car. It has been several weeks and we have heard from no one. The positive out of this situation is that my daughter learned a lot about things you should NOT do or say! p.s. If you are a Sales Rep trying to sell a luxury car, DON?T say ?the car was in our dirt lot?

Spanos has a great selection of cars. The prices are very reasonable. I was able to test drive a couple of cars without any pressure from the dealership to buy.

Great selection of quality cars. I sent in a request and offer but never received even a response so not sure what they are thinking. maybe I was too low and they didn't feel it deserved a response. Have not purchased a car yet so I'm still looking - they are still one of the dealers I'm looking at.

I saw the car I was interested in and drove 5 hours to see it. Wow, what a place! Some of the most beautiful, clean cars I have ever seen. I was NOT mislead by the salesman about the cars condition. It was Perfect. I purchased Immediately. Smooth, enjoyable and highly recommended dealership. I purchased a 2008 Honda Accord Coupe EXL

We are part time in Daytona and were looking for a good used import to keep at our residence. After reviewing the website and the large selection Spanos carried I called and Spoke to Rick who connected us with Dean Shaw as our salesman, Dean knew the details of every car and the history about each manufacturer which was impressive. We selected a Mercedes Benz and upon final inspection there were a few touch ups we asked to have done and not only did Rick and Dean decide to do them they went above and beyond and repainted the areas ! The entire group at Spanos was great to work with and if looking for a vehicle make sure to see Dean at Spanos Motors, we will be back for our next vehicle for sure

They helped me and did an excellent job of assisting me purchase a 2002 Porsche 911. Various makes and models of cars were presented to me, and they showed true passion for fine automobiles. The vehicles were very clean, and had low to moderate mileage. Overall great buying experience.

Sales help is Great, Mr. Jack R. Is considerate, kind, deligent, and a True professional. He explained thee process of finance, email me the application, and continued too work with me ,on the specific car I was looking for. I suggest ,everyone should give Spanos a Visit.

I really enjoyed my expierence with Jani at Spanos. I was actually looking for my son a vehicle and I ended up with a porsche Cayenne for myself. I was really pleased with the way my transaction was handled by Jani. I was in and out within 2 hours and was pleased the tag was placed on my vehicle right away. It had been 10 years since I purchased a vehicle so I was a static.

We bought our truck from a gentleman named Charles. He has been wonderful. There were a few items that needed to be fixed and we knew we had to bring the truck back, as we live out of town and it takes about 1 1/2 hours to get to the dealership. Since the service department could not do our repairs on a Saturday, my husband was told he could bring the truck in on a Saturday or Sunday. When he arrived on Sunday, they were surprised to see him, but the sales manager took the keys and our information. On Monday, Rose from the service department called me to let me know a part we needed would not be in until the next day. I called and spoke with Rose and advised we it was okay, as we could not get the truck until late Friday night or Saturday. I asked how late they were there and was told until 7 on Friday and 1 on Saturday, but we could pick up the truck any time. If we wanted to talk with someone in the service department, we would have to come during the service hours. On Tuesday she called to say the truck was ready. Here is it, Friday afternoon, and I call to make sure we can get the truck from someone since we knew we couldn't make it by 7. Rose informs me we cannot get the truck because someone in service has to go over it. She then tells me service is closed until Tuesday due to the holiday. I asked her why she didn't tell me this during the week and why she had said on Monday we could get the truck at any time. She said she was new to service and her manager recently told her this, so I asked why she didn't call me to let me know. She argued with me and tried talking over me every time I tried to say something. She also told me her manager was gone and our paperwork was locked up. I didn't question her as to how service would have gone over the paperwork had we gotten there by 7. She then asked me to hold. Next thing I know, I am transferred to some pour guy in sales. Here I am thinking I am speaking to a manager. I asked him his title and he told me he was a salesmen. Really? She transferred me to the showroom? I asked this gentleman to transfer me to Charles. At this point, my husband had called the fourth time in a row and had finally been transferred to Charles so I hung up. Guess what? Charles has the key and the truck and we will be going there in the morning to get it. I highly recommend Charles as a salesman, but will probably not be buying a vehicle from Spanos again. In addition, we broke down on our way out of town a couple of weeks ago in the truck. We bought the extended warranty, but didn't have the information with us. I called Spanos to get this information and was transferred to a finance manager. I left a voicemail and am still waiting on a call can. That was 2 weeks ago! Again, Charles has been great, but we are not impressed with anyone else at Spanos. We bought a vehicle about 6 months ago from Off Lease in West Palm Beach and had a pleasant experience (and drove 6 hours there and back in one day). I'd recommend Off Lease over Spanos.