Frank Boucher VW Kia of Racine

Customer service was outstanding, and the vehicle was exactly what I was looking for.” “I was so pleased with the service I received from the dealership.

Buying our new car was easy at Boucher in Racine. We didn't really have a car in mind, but Kyle helped us to find one that suited our needs. He was also very knowledgeable about the cars they had available. He didn't pressure us into a decision and supported us as we decided what we needed. I would definitely buy a car from Kyle again.

Excellent customer service from the time I walked in the door till I drove my new car out of the dealership.

Kylie was very helpful and friendly I could not have asked for a better person to have bought my car from. They made you feel like you were family when you bought your car.

Excellent experience. Communication was outstanding and the team was completely prepared to make this a quick and painless experience. I highly recommend.

At the start of our search we were exploring vehicles and options. I thought the salesman and supervised were a bit too persistent. We were dealing with a family funeral and cleaning out things and kept getting calls and e-mails. We told them we would be back when we had time. When we did go in we found a vehicle to lease and Dushaun was very helpful in matching our wants and needs.

I don't remember those names, but everyone was nice. KYLIE is who sold me the car. I must say, not only was she kind enough to drive quite a way to pick me up, but she was so very generous in all her dealings w/me. She was like visiting w/a very good friend! She was very approachable & patient, but when there was an issue w/my paying by check (approximately 30 min b4 banks would close, she said "I know, there's a branch close by & we can get a cashiers or certified check (can't remember exactly)...but, I was nervous & she was calm...which helped so much! Well, we were on time to get check, finish up w/my purchase & b4 I drove away in my 'new' & beautiful car, she was kind enough to take a pic of me by it...AND, I rec'd a 55 in smart tv that she was willing to bring to my apt for me!! Well, I said I would like that, but wasn't sure when & she had no issue w/that...a few weeks later I asked if my friend would be able to pick it up & that was fine w/Kylie...IN FACT, my friend told me she thought Kylie was just AMAZING, HELPFUL & VERY, NICE(I agreed)! She also said that she's never met a kind Car Sales Person (agreed)! Kylie has reached out to me many times to just let me know she is 'there' if I have any questions...I am slow returning calls, etc., but, what patience she shows...I HIGHLY recommend Kylie as "SALES PERSON OF THE YEAR" & thank everyone else I dealt w/as they were quite gracious also. Thank you all, I am glad that I came to your dealership :-) Linda Lupi

Frank Boucher Kia took care of me during my purchase of a new EV9 through the feature demonstration, phone app setup for the car and financial services. They answered my questions during the visit even if that meant involving other members of their team. Thank you! 😊

I would like to say that Dushaun was a pleasure to work with in purchasing our new car. His level of professionalism was well appreciated. He was with us at every step of the process. He welcomed any questions that we had and explained the features of the vehicle in a very simple way. Honestly, I would purchase my next vehicle from him as the experience was a very good one. Thanks Dushaun

My experience was very good. Smooth and the guys here are easy to work with. They were very quick when responding to all my calls and questions over the weeks we worked on this deal!