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Napleton Autowerks River Oaks

(352 reviews)
Visit Napleton Autowerks River Oaks
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (708) 360-4166 (708) 360-4166
Used (708) 782-4902 (708) 782-4902
Service (708) 716-0216 (708) 716-0216

Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

From the first time we got out of our car Gloria was right there with her positive attitude. She did not ker us leave until she found a car that would satisfy me and fit my budget. Then Mr. Brown culminate the deal. He wa kind and understanding of my need, also;and they both do a followup to see how things are going. So far so good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW

Looking for quality vehicle Napleton is the place

Napleton of Calumet City, IL is a great place to shop for a new or used vehicle. Their Staff is very polite and professional. I would highly recommend them if you're looking for a new or used vehicle. They go above and beyond what's expected of any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy with the new car everything that I ask they

Very professional . happy with the salesman and the managers too. everything I asked they explain in a professional way. Thank you so much thank you thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase

Great experience, Friendly Service and Sales team. This is the second vehicle I purchased from this Dealership. My salesperson was awesome throughout the entire process. Thank you Brittany K.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Great experience

Alex Sanchez helped us purchase our new to us Expedition Max Platinum and he was such a great salesman from start to finish. Kind, honest, and detail oriented. Thank you, Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Vince was amazing

My experIence was long but amazing but when I tell you Mr. Vince Johnson walk this deal through and was diligent in communicating with me . Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Team at Napleton River Oaks Cadillac

I recently purchased a new CT5 from Napleton River Oaks Cadillac. Brittany was my sales representative and Steve was the sales manager and both made it an excellent buying experience! From the start, their interaction with me was highly professional and very efficient and considerate of my time. Both worked hard to match me to the perfect car and I couldn’t be happier with the result. I would highly recommend this team to anyone considering a GM/Cadillac product!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership is a 5 star operation, the staff is

This dealership is a 5 star operation, the staff is excellent, the facility is clean and the service is the best. They make you enjoy doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

AWESOME PEOPLE TO DO BUSINESS WITH.

Dealer response

THANK YOU FOR THE REVIEW

A dealership with honor and integrity.

Tyren, Demetrius, Lee, and Daisy were phenomenal to work with. Everyone at the dealership was extremely professional and pleasant. They treated me like I was royalty. It was an awesome experience. Most importantly, they honored their word. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you for the review

Overall awesome experience me and my husband enjoy

ALEX ALEX ALEX 🚨🚨🚨 HIGHLY RECOMMEND‼️‼️‼️ I drove from St. Louis to I’ll to pick up my vehicle and I absolutely love it!!! No complaints at all!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANK YOU FOR THE REVIEW