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I went to Family Auto Mart on March 3rd to find me a car and ending up getting my daughter her first car a Nissan Sentra 2015 and she loves it Rob was... our sales person he was very professional and strat forward and he had a lot of patience’s with us cause it took my daughter over a hr to figure out what she wanted and he was the man that helped us put it together and the process was great. Thankyou Rob from Tara and Amaya I will be back for my SUV soon
This place is nothing but crooks they stole my car and all my belongings do NOT ever buy from this place!!! Worst place in Florida
My wife and children needed a 3 row 7 seater suv, we saw some cheap one advertised online form this company. spoke to doug on the phone he was very helpful... and answered all my questions. we went to the dealer last monday and made a purchase, not the vehicle we looked at online but a much newer nicer one in clean condition. we used the dealer's no credit financing and put $1800 down on a 17 journey with 84000 miles. we are very happy with the epxerience and our new car. we worked with doug david and rob was salesman. highly recommened. we have alwyas purchased from buy here pay here but this place has way nicer vehicles.
My family and I drove an hour and a half to this specific dealership because over the phone we were told we could get a certain vehicle we were looking... for within our price range and budget with no hassle or hidden fees. Well when we get there we were greeted by a gentleman named John who is nice but needed the help of the boss to assist us. THEN we were told that they couldn't put us in a vehicle with the down payment discussed over the phone and that is on the website. Then we asked to speak to Doug whom is the person we spoke to over the phone. Doug the guy with glasses comes out and immediately starts to tell us that if we could get a vehicle cheaper somewhere else then WE should do that. I tell Doug that we drove so far to buy this specific vehicle from them and which is why we called and spoke to him before we made that trip. Doug then says "well if you need gas money let me know" and walked away from us and none of their salesman came back to us to at least try to help us get into another vehicle. This was the worst experience my family and I have EVER had at a dealership. They're rude, disrespectful and nothing but scam artist. These people will sell you a lemon in a heartbeat and not have any remorse! AVOID BY ALL COST!!!!!!! I felt like I was xxxx beneath their feet. They basically just laughed in ours faces and made us feel like we meant xxxx to them. Meanwhile I'm pushing my toddler in a stroller around the lot while being treated this way. Disgusting men and OWNER!!!!!
HUGE Shout Out to FAMILY AUTO MART!! The best place to get a car! The employees went above and beyond to help us find the perfect first car for our son!... Our family recommends this place for everyone! Keep up the great work and caring for your customers! Thanks and we will be back!
SCAM ALERT If I could give them zero stars I would. I called NUMEROUS times regarding a car they had for sale. I told the man on the phone I was coming... from an hour and a half a way. He told me the car I was looking at was $1,000 down $200 a month and totaled $6500. When I got there after driving over an hour not only did they not have the car on the lot but the whole logistics of the situation changed. Apparently the car was gone getting “cleaned” after I told them I was on my way to buy it THEN tell me how the price jumps from 6500 to 13900!!!!! And it’s not $1000 down $200 a month it’s 3,000 plus down and 130 a WEEK NOT 200 a MONTH. I made sure to ask NUMEROUS times are you sure it’s only $1000 down are you SURE I don’t need any proof of income and I was told ALL YOU NEED IS A FL DRIVER LICENSE AND INSURANCE. COMPLETE SCAM I WOULD NEVER GIVE THEM MY BUSINESS JUST BASED OFF THE LIES THEY TOLD ME TO GET ME THERE. TOTAL xxxxxxxx!!!! I WISH I WOULD OF LISTENED TO ALL THE NEGATIVE REVIEWS BEFORE WASTING MY TIME
The cars on their websites look nothing like they do in real life. The GMC Acadia we spent almost 6000$ on has transmission problems and rust underneath.... Nothing on their website works or can be driven at all
Cody did an awesome job Very forthcoming and genuine. The process didn't take all day. The finance manager was very flexible. Cody had several other customers... along with my family but managed to show everyone the proper amount of time and courtesy
Very pleased with Family Auto staff. Just left with a 2014 Town and country. Cody did an awesome job working with us and getting us right where we needed... to be! Even though we were asking for a lot! The managment was great Doug and Sam helped with test driving us in 6 different vans before we chose the 14Tc. We highly recommend this car lot our experience was a great one!
Rob was very nice and very patient in helping us pick out our new car. Everyone was great and I can say I had a really good experience with these people