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Rock County Honda

(392 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–8:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
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2021 consumer dealer award

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Reviews

(392 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rock County Honda from DealerRater.

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It's unpleasant and painful to be reminded that only two

It's unpleasant and painful to be reminded that only two items of maintenance on just one car - replacing transmission fluid and flushing brake line - would cost just short of $400. For senior citizens on a very fixed income in this economy, that is hard. Yet the work was necessary, and the dealership gave me a discount. For that I am grateful. It seems that the work was done properly as well as promptly.

It's unpleasant and painful to be reminded that only two

It's unpleasant and painful to be reminded that only two items of maintenance on just one car - replacing transmission fluid and flushing brake line - would cost just short of $400. For senior citizens on a very fixed income in this economy, that is hard. Yet the work was necessary, and the dealership gave me a discount. For that I am grateful. It seems that the work was done properly as well as promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Douglas Bode, your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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Came in for an oil change a some warranty work, always

Came in for an oil change a some warranty work, always very helpful and will help you with any questions you might have. Car work was finshed ahead of time so that was great.

Came in for an oil change a some warranty work, always

Came in for an oil change a some warranty work, always very helpful and will help you with any questions you might have. Car work was finshed ahead of time so that was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Janis Wade, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rock County Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I recently had my Honda serviced.

I recently had my Honda serviced. They were on time & called me at my request for a specific service once my car was evaluated. They took me home & picked me up when my car was ready. I had routine items done & some minor repairs.

I recently had my Honda serviced.

I recently had my Honda serviced. They were on time & called me at my request for a specific service once my car was evaluated. They took me home & picked me up when my car was ready. I had routine items done & some minor repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kim Williams, thank you for taking the time to leave a review for us at Rock County Honda. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Everyone was friendly and professional.

Everyone was friendly and professional. The service was completed in a timely manner. The waiting area has plenty of seating, beverages and a clean bathroom.

Everyone was friendly and professional.

Everyone was friendly and professional. The service was completed in a timely manner. The waiting area has plenty of seating, beverages and a clean bathroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary Williams, thank you for taking the time to leave a review for us at Rock County Honda. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very good.

Very good. Got service done on time. Provided ride to and from service location. Friendly. Although it's only been 3 days since service it appears the service was done correctly.

Very good.

Very good. Got service done on time. Provided ride to and from service location. Friendly. Although it's only been 3 days since service it appears the service was done correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul J Barden, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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The dealership was clean, organized and welcoming.

The dealership was clean, organized and welcoming. We had already purchased a vehicle from this dealership so we were comfortable in purchasing another one again.

The dealership was clean, organized and welcoming.

The dealership was clean, organized and welcoming. We had already purchased a vehicle from this dealership so we were comfortable in purchasing another one again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shirley Filarski, thank you for taking the time to leave a review for us at Rock County Honda. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rock County Honda!

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Appointments are made and kept and people are moved

Appointments are made and kept and people are moved through in good order. Waiting area is clean and warm. Kiddy room and vending machines. Explanations by the intake workers are clear and they offer paper copies of what they're saying as well.

Appointments are made and kept and people are moved

Appointments are made and kept and people are moved through in good order. Waiting area is clean and warm. Kiddy room and vending machines. Explanations by the intake workers are clear and they offer paper copies of what they're saying as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wayne Russell, thank you for taking the time to leave a review for us at Rock County Honda. We're happy we could meet your expectations! Thank you again for leaving us this response!

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I am thrilled with the service that I received during my

I am thrilled with the service that I received during my visit. They go above and beyond to take care of my vehicle needs.

I am thrilled with the service that I received during my

I am thrilled with the service that I received during my visit. They go above and beyond to take care of my vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dallas F, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Great Honda Dealership

Chris Leslie was friendly, knowledgeable and not pushy! The dealership was clean and well run! Got a tour of the facility and all the folks congratulated me on my new car purchase.

Great Honda Dealership

Chris Leslie was friendly, knowledgeable and not pushy! The dealership was clean and well run! Got a tour of the facility and all the folks congratulated me on my new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loving my Honda!!

Christopher Leslie really listened and wasn’t pushy at all! Some things he picked up on - I mentioned that the top odyssey screen is annoying and wished it was just a clock. He changed it. I mentioned that the mirror with the side “blind spot” area was really hard to look at, he offered to get the glass changed out. He is extremely knowledgeable about the cars and friendly and made the car buying experience enjoyable! We came from out of town for a specific car and appreciate that he didn’t try to push us towards a more expensive used car or a new car. We are so happy with our certified used Honda Odyssey and are hoping to buy a certified used crv with Chris next!

Loving my Honda!!

Christopher Leslie really listened and wasn’t pushy at all! Some things he picked up on - I mentioned that the top odyssey screen is annoying and wished it was just a clock. He changed it. I mentioned that the mirror with the side “blind spot” area was really hard to look at, he offered to get the glass changed out. He is extremely knowledgeable about the cars and friendly and made the car buying experience enjoyable! We came from out of town for a specific car and appreciate that he didn’t try to push us towards a more expensive used car or a new car. We are so happy with our certified used Honda Odyssey and are hoping to buy a certified used crv with Chris next!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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