Reviews
It’s always 5+ experience at Lexus of Warwick service
It’s always 5+ experience at Lexus of Warwick service Rep Jason is great , the tech team made a video of my service repair which gave me confidence of work done assessment of the overall condition , I was impressed how well my 6 yr old vehicle undercarriage looks & functions . Before leaving Jason laid out a plan for my cosmetic wheel repair with next service & they would provide a loner car for a 2 day time period . Economy and great service are why I come back . Lounge and showroom area are exceptional,
It’s always 5+ experience at Lexus of Warwick service
It’s always 5+ experience at Lexus of Warwick service Rep Jason is great , the tech team made a video of my service repair which gave me confidence of work done assessment of the overall condition , I was impressed how well my 6 yr old vehicle undercarriage looks & functions . Before leaving Jason laid out a plan for my cosmetic wheel repair with next service & they would provide a loner car for a 2 day time period . Economy and great service are why I come back . Lounge and showroom area are exceptional,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We're pleased to know that our team gave you a positive experience and addressed your service needs at Lexus of Warwick. We appreciate your loyalty and look forward to seeing you again.
Every time we’ve been in for service it’s always been a
Every time we’ve been in for service it’s always been a pleasure. The staff is welcoming and informative and always makes a point to make sure we’re satisfied.
Every time we’ve been in for service it’s always been a
Every time we’ve been in for service it’s always been a pleasure. The staff is welcoming and informative and always makes a point to make sure we’re satisfied.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule a service, nice facility, always clean.
Easy to schedule a service, nice facility, always clean. I’ll like the attention they service all customers
Easy to schedule a service, nice facility, always clean.
Easy to schedule a service, nice facility, always clean. I’ll like the attention they service all customers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're pleased to know you had a positive experience with our service and facilities at Lexus of Warwick.
I love this dealership.
I love this dealership. My service advisor, Pepino, is knowledgeable and kind. Explains any issues to me.
I love this dealership.
I love this dealership. My service advisor, Pepino, is knowledgeable and kind. Explains any issues to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Lexus of Warwick. We're glad to hear that our team provided helpful explanations and kindness during your visit. We hope you'll continue to work with us for all your automotive needs.
This is a wonderful dealer.
This is a wonderful dealer. I am very satisfied.. My service advisor is very knowledgeable
This is a wonderful dealer.
This is a wonderful dealer. I am very satisfied.. My service advisor is very knowledgeable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We're pleased to know our team has contributed to your satisfaction at Lexus of Warwick.
I’m very pleased with the service, I was treated in a
I’m very pleased with the service, I was treated in a kindly manner. Very professional.
I’m very pleased with the service, I was treated in a
I’m very pleased with the service, I was treated in a kindly manner. Very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your kind words about our team's professionalism at Lexus of Warwick.
Gabriella cardona made this the most pleasurable purchase
Gabriella cardona made this the most pleasurable purchase experience she went above and beyond highly recommend her thank you Gabby.
Gabriella cardona made this the most pleasurable purchase
Gabriella cardona made this the most pleasurable purchase experience she went above and beyond highly recommend her thank you Gabby.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear your purchase experience was enjoyable at Lexus of Warwick. Our team is committed to exceeding expectations and appreciates your recommendation. Thank you for choosing us.
Great sales and management team, customer centered and
Great sales and management team, customer centered and oriented, Honored their price, Sales person went out of her way to make sure we picked up the car and drove when we arrived. Will buy again next time.
Great sales and management team, customer centered and
Great sales and management team, customer centered and oriented, Honored their price, Sales person went out of her way to make sure we picked up the car and drove when we arrived. Will buy again next time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback about our team at Lexus of Warwick. We're glad to hear about your positive experience with our sales services and management team.
The service advisor was great, I explained him the
The service advisor was great, I explained him the problem, when I came to pick up my car everything was good
The service advisor was great, I explained him the
The service advisor was great, I explained him the problem, when I came to pick up my car everything was good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our team. We're pleased to hear everything was good when you picked up your car.
Talk to salesman regarding car to make sure car is
Talk to salesman regarding car to make sure car is available, drove 1.5 hours as soon as I hang up phone to be told car is sold when I got there by the same salesman. Bad business bad communication from LEXUS idealership. I guess doesn't matter LEXUS or used car lot on the corner the street ......
Talk to salesman regarding car to make sure car is
Talk to salesman regarding car to make sure car is available, drove 1.5 hours as soon as I hang up phone to be told car is sold when I got there by the same salesman. Bad business bad communication from LEXUS idealership. I guess doesn't matter LEXUS or used car lot on the corner the street ......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Ivan, Please know that I take your review seriously and would like to discuss your feedback regarding your recent experience with our Sales Team and the availability of the vehicle you were interested in. At your earliest convenience, send me an email with your preferred contact information to discuss this further. Thank you, Stephen Aylward Lexus of Warwick General Manager Saylward@PenskeAutomotive.com