Reviews
The team was very professional, prompt, transparent and
The team was very professional, prompt, transparent and responsive. Everything went smoothly and pickup was a really nice touch.
The team was very professional, prompt, transparent and
The team was very professional, prompt, transparent and responsive. Everything went smoothly and pickup was a really nice touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Lexus of Warwick. We’re glad our team could assist you smoothly and provide prompt service. Your feedback is appreciated.
My salesman, Joe Nobrega and the sales manager, Geoff
My salesman, Joe Nobrega and the sales manager, Geoff Sigman, both, were outstanding, professional knowledgeable and personable. Joe called me several times during the ordering/buying process and communicated our progress. His post sales interaction was consistent with my pre-purchase experience. I did have a much less favorable experience with the service department when I brought the car back (after 120 miles) because I smelled antifreeze when the heat was on and felt moisture on the drivers floor carpet. I was told that the shop foreman smelled nothing. I asked if there was any air analysis with air sensing instrumentation, to which the answer was NO. I asked if moisture probes were used to detect any moisture in the carpet, again, the answer was NO. I was assured that the technician and foreman touched the carpet and smelled the air blowing from the duct with no result. A pressure test was performed to which no leak was detected. I was told it’s probably just the residual oil from the exhaust. I know what ethylene glycol smells like and I know what burning “oil” from the exhaust smells like. I hate being patronized and I never expected to receive such treatment by 1.) a Lexus dealer and 2.) by a Penske auto dealership.
My salesman, Joe Nobrega and the sales manager, Geoff
My salesman, Joe Nobrega and the sales manager, Geoff Sigman, both, were outstanding, professional knowledgeable and personable. Joe called me several times during the ordering/buying process and communicated our progress. His post sales interaction was consistent with my pre-purchase experience. I did have a much less favorable experience with the service department when I brought the car back (after 120 miles) because I smelled antifreeze when the heat was on and felt moisture on the drivers floor carpet. I was told that the shop foreman smelled nothing. I asked if there was any air analysis with air sensing instrumentation, to which the answer was NO. I asked if moisture probes were used to detect any moisture in the carpet, again, the answer was NO. I was assured that the technician and foreman touched the carpet and smelled the air blowing from the duct with no result. A pressure test was performed to which no leak was detected. I was told it’s probably just the residual oil from the exhaust. I know what ethylene glycol smells like and I know what burning “oil” from the exhaust smells like. I hate being patronized and I never expected to receive such treatment by 1.) a Lexus dealer and 2.) by a Penske auto dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of communication and customer care you received from our Service Team. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Stephen Aylward Lexus of Warwick General Manager Saylward@PenskeAutomotive.com
A++ From salesman David to manager to service to finance
A++ From salesman David to manager to service to finance manager - all did an excellent job & beat my expectations. LOVE my new LEXUS!
A++ From salesman David to manager to service to finance
A++ From salesman David to manager to service to finance manager - all did an excellent job & beat my expectations. LOVE my new LEXUS!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive feedback about your experience with our team at Lexus of Warwick. Enjoy your new Lexus. Thank you for choosing us.
Friendly and not pushy.
Friendly and not pushy. We were allowed to look around and make our own decisions. They catered to my colors and made it important to them as well.
Friendly and not pushy.
Friendly and not pushy. We were allowed to look around and make our own decisions. They catered to my colors and made it important to them as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you recognizing our team's approach to making your experience comfortable. Your satisfaction with our personalized service at Lexus of Warwick means a lot to us. Thank you for sharing your thoughts.
A 11/10 sales dealership experience with Gaby Cardona and
A 11/10 sales dealership experience with Gaby Cardona and Geoff Sigman from the start with special ordering my 2026 Grecian water NX350AWD F-Sport Handling, keeping me updated with the status and delivery of the vehicle, which I loved and asked to be informed as well. A very pleasant seamless experience that is hard to describe in words that only you will have to experience it for yourself to understand how they make the whole visit there a far beyond average dealership purchasing experience. Even after purchasing and taking the vehicle home, Gaby reached out and checked up to make sure i was happy with my vehicle, which I’m more than happy with it. Welcoming, caring and professional, definitely the standard of amazing that is Lexus.
A 11/10 sales dealership experience with Gaby Cardona and
A 11/10 sales dealership experience with Gaby Cardona and Geoff Sigman from the start with special ordering my 2026 Grecian water NX350AWD F-Sport Handling, keeping me updated with the status and delivery of the vehicle, which I loved and asked to be informed as well. A very pleasant seamless experience that is hard to describe in words that only you will have to experience it for yourself to understand how they make the whole visit there a far beyond average dealership purchasing experience. Even after purchasing and taking the vehicle home, Gaby reached out and checked up to make sure i was happy with my vehicle, which I’m more than happy with it. Welcoming, caring and professional, definitely the standard of amazing that is Lexus.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Lexus of Warwick. We appreciate your kind words about our team and the care you received throughout your purchase. Your satisfaction with the NX350AWD F-Sport Handling means a lot to us.
I had an amazing experience working with David Wagner on
I had an amazing experience working with David Wagner on 11/21/25. From the moment I walked in he was friendly, attentive and genuinely focused on helping me find the right car and made the entire process smooth and stress free. If you’re looking for a knowledgeable patient and trustworthy car salesman, I highly recommend Dave Wagner. I absolutely love my car and the experience couldn’t have been better. Respectfully, Rebecca Stimer
I had an amazing experience working with David Wagner on
I had an amazing experience working with David Wagner on 11/21/25. From the moment I walked in he was friendly, attentive and genuinely focused on helping me find the right car and made the entire process smooth and stress free. If you’re looking for a knowledgeable patient and trustworthy car salesman, I highly recommend Dave Wagner. I absolutely love my car and the experience couldn’t have been better. Respectfully, Rebecca Stimer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your experience with us at Lexus of Warwick. It's great to know our team provided attentive and knowledgeable service during your car purchase. Enjoy your new vehicle.
Everyone seem to be very helpful.
Everyone seem to be very helpful. Ryan is a great sales person, friendly, professional, and Knowledgeable
Everyone seem to be very helpful.
Everyone seem to be very helpful. Ryan is a great sales person, friendly, professional, and Knowledgeable
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your recognition of our team's efforts and Ryan's service. Thank you for choosing Lexus of Warwick. We're here whenever you need us.
We found the dealership and sales person to be very
We found the dealership and sales person to be very helpful and professional to deal with.
We found the dealership and sales person to be very
We found the dealership and sales person to be very helpful and professional to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. Our team at Lexus of Warwick appreciates your kind words. We look forward to assisting you again.
Outstanding from all ends.
Outstanding from all ends. Jeff Lisi in sales was beyond helpful and outstanding in every aspect and step through the process
Outstanding from all ends.
Outstanding from all ends. Jeff Lisi in sales was beyond helpful and outstanding in every aspect and step through the process
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, efficient, organized and fair!
Friendly, efficient, organized and fair! Each person treated me respectfully and allowed me as much time as I needed. I feel comfortable about returning there with any questions and also for service.
Friendly, efficient, organized and fair!
Friendly, efficient, organized and fair! Each person treated me respectfully and allowed me as much time as I needed. I feel comfortable about returning there with any questions and also for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
