Giant's service department is reliable, trustworthy, and friendly. I've been coming to Giant for the past year and haven't been disappointed. The ser...vice is quick and high quality.
Customer service is really bad in the service department. I have to get transferred multiple times to speak to someone who knows what's going on with ...my car. Every time I go to this place I know I will wait a long time. More than once they have kept my car over the weekend without letting me know. They couldn't even give me a courtesy call to explain what's going on. I've took my car back three times for the same issue and they still have not solved the problem. I do not recommend this place to anyone.
The service associates were friendly and efficient. The car servicing did not take long. There was free coffee while I waited.
Zach was very helpful I got the car I wanted. Everyone was very friendly and really made the experience enjoyable.
The waiting room with snacks and coffee with the very kind people that got me in and out with my recall and first oil change under 2 and a half hours
Great Deal. Very happy with the price, the additional Iems thrown and I love the Colorado. Chuck was great as well as the Finance Manager.
Eric was very informative when dropping off the vehicle to picking up. Fast & convenient & clean & friendly & informative.
Had car serviced on March 24 2017 received bad service on my vehicle called the dealer no return call from a manager. Not very happy put my out can't... drive my car right now had to borrow a car to go to work on Monday.
Customer service was great. No complaints here. We also couldn't be more satisfied with our time experience at Giant Chevrolet. This is a place I woul...d definitely recommend.
I am very impressed with the Dealership and their Sales Rep on his knowledge with their vehicles, warranty and repair services when needed.