Gillman Acura of North Houston

Leaving the building and deciding not to deal with this dealership ever again, best decision for 2019. The experience was the worst I have ever experienced... and I have had the pleasure to purchase over 10 new vehicles, 5 of the 10 from Honda.

The experience was great! Everyone did what they said they would do. Rick Mitchell in particular was very responsive to any question I might have had and... has followed up at least twice since we left the dealership. We really like our new car.

I was extremely pleased with the purchase a used vehicle for my daughter from Gillman Acura. My sales rep was Crysta Pickett and she made the process... very painless and didn't try to sell me a bunch of extras. I was in and out within an hour. Unfortunately a couple days after we brought the car home something catastrophic happened to the engine and I reached out to Crysta and had the car towed to my mechanics shop. I immediately got a call from the Sales Manager, Greg. He said that they were going to tow the car down to there dealership and check it out. He called me a day or so later and said that the engine was destroyed. He said that even though I bought the car "as-is" that the car should not have died within two days of bringing it home and that the dealership was going to take care of it! Needless to say I was very happy to hear that they were stepping up to the plate and taking care of this. I cannot say enough how pleased I was with the entire process and even though the used vehicle had serious problems shortly after bringing it home the dealership took care of it with no qualms whatsoever. This is the way a business should treat its customers. I will not go anywhere else again.

The staff at the dealership were very nice, pleasant and professional. Very clean establishment with a lounge area for customers. Plus they were open and... accommodating on Christmas Eve!

They worked hard to make things happen. They never settled even when the deal got tough. They found out ways to make it happen and they truly cared which... meant a lot. Great team effort from the salesman all the way up to the sales manager etc. great team great people awesome company.

I wanted to buy a car from this dealer but had a bad experience with their sale rep Crysta. She was very mean, rude, and uncomfortable to talk to. I don’t... know why they hired her for the job. Very unfreindly & not helpful at all.

I went to the dealer for my first Maintenance appointment (5,000 miles) for my new Acura RDX. Really Great and Fast Service. Excellent Client attention.

go see Ladonna Bailey. she is AWESOME!! Charlie in Finance is great... he calls if any questions & talks you through everything! i had a few concerns... and they were all addressed before i left!

We really enjoyed viewing the vehicles. The finance department was very helpful and was able to help us determine that leasing was a better option for... us. The staff was very knowledgeable.

First time experience and I was very happy they took very good care of me and I left with one of my dream cars so very happy I went to Gillman Acura.