Reviews
All went well with Dee and the service dept.
All went well with Dee and the service dept. They do all the service on our 2 Cadillacs. Woild not go anywhere else!
All went well with Dee and the service dept.
All went well with Dee and the service dept. They do all the service on our 2 Cadillacs. Woild not go anywhere else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service.
Outstanding service. Thoughtful and professional. My experience with this dealership has been first class at every level.
Outstanding service.
Outstanding service. Thoughtful and professional. My experience with this dealership has been first class at every level.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good as I would have expected and friendly staff and good
Good as I would have expected and friendly staff and good cookies as well, Yep
Good as I would have expected and friendly staff and good
Good as I would have expected and friendly staff and good cookies as well, Yep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish the customer service was impeccable.
From start to finish the customer service was impeccable. From initial contact, to paperwork and even after the purchase regarding some additional questions that I had. I am sold on Bergstrom and will probably not purchase from another dealership again.
From start to finish the customer service was impeccable.
From start to finish the customer service was impeccable. From initial contact, to paperwork and even after the purchase regarding some additional questions that I had. I am sold on Bergstrom and will probably not purchase from another dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to get our vehicle in for service.
Very easy to get our vehicle in for service. Completed on time and without any surprises. Great guys.
Very easy to get our vehicle in for service.
Very easy to get our vehicle in for service. Completed on time and without any surprises. Great guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
THEY ARE VERY CUSTOMER ORIENTED.
THEY ARE VERY CUSTOMER ORIENTED. OIL CHANGE.ON MY CADILLAC ST6 THEY ALWAYS WASH YOUR CAR AFTER SERVICE.
THEY ARE VERY CUSTOMER ORIENTED.
THEY ARE VERY CUSTOMER ORIENTED. OIL CHANGE.ON MY CADILLAC ST6 THEY ALWAYS WASH YOUR CAR AFTER SERVICE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was both friendly and efficient.
The staff was both friendly and efficient. I would highly recommend the Bergstrom service department.
The staff was both friendly and efficient.
The staff was both friendly and efficient. I would highly recommend the Bergstrom service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is always completed in a timely manner.
Service is always completed in a timely manner. Chris and Demetrius are always courteous and polite. They make sure you understand exactly what needs to be done. The waiting area is spacious and comfortable.
Service is always completed in a timely manner.
Service is always completed in a timely manner. Chris and Demetrius are always courteous and polite. They make sure you understand exactly what needs to be done. The waiting area is spacious and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bergstrom Chevrolet
Shopping for used Toyota Highlander. Michael S was very nice to work with. Friendly, genuine, no pressure, no games. If he didn't know answer to something, he said so. Provided good info about vehicle. Said price listed was as low as they can go. Always wonder a little about that, but turns out vehicle was probably fairly priced (it did sell a day or two later). Ended up getting newer model elsewhere, but would not hesitate to check out these guys again in the future.
Bergstrom Chevrolet
Shopping for used Toyota Highlander. Michael S was very nice to work with. Friendly, genuine, no pressure, no games. If he didn't know answer to something, he said so. Provided good info about vehicle. Said price listed was as low as they can go. Always wonder a little about that, but turns out vehicle was probably fairly priced (it did sell a day or two later). Ended up getting newer model elsewhere, but would not hesitate to check out these guys again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the feedback but sorry we couldn't help with your Highlander. We call our pricing "Upfront Pricing." The idea is to remove the frustration and anxiety from the process. We know you, and others, have done their research. Our prices are based on the age in inventory, condition and equipment, and market demand. Our negotiation-free process is fair and transparent. Ultimately, we want to sell you the right car at the right price. Thanks for the opportunity!
Emillie Y from Minnesota
I highly recommend Bergstrom Cadillac of Madison. They guided me in the right direction when I needed a reliable vehicle for not only myself, but my newborn as well. Their upfront pricing made the entire car buying process incredibly easy. Not only did Seth and Kyle listen to my requests but they made helpful suggestions. They showed great communication and knowledge when answering all of my questions. In fact, everyone who I encountered was professional and polite. I left the dealership more informed and satisfied with my purchase. I will definitely purchase my next vehicle from here. Thanks again, guys!
Emillie Y from Minnesota
I highly recommend Bergstrom Cadillac of Madison. They guided me in the right direction when I needed a reliable vehicle for not only myself, but my newborn as well. Their upfront pricing made the entire car buying process incredibly easy. Not only did Seth and Kyle listen to my requests but they made helpful suggestions. They showed great communication and knowledge when answering all of my questions. In fact, everyone who I encountered was professional and polite. I left the dealership more informed and satisfied with my purchase. I will definitely purchase my next vehicle from here. Thanks again, guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Emillie! Appreciate your business and your trust!