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Doug Justus Auto Center

(377 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

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(865) 329-7553 (865) 329-7553

Inventory

See all 322 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2016.
Normally carry 300+ used vehicles. Wide range of prices makes and models. With a low pressure environment you are free to shop at your leisure. All cars are clearly marked with cash prices. Carfax reports on each vehicle are provided free of charge. Free 30 day power train warranty on most cars extended vehicle protection plans available for purchase. Feel free to stop by and visit we are open Monday thru Saturday closed Sundays."
300+ VEHICLES

Meet our employees

Reviews

(377 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Doug Justus Auto Center from DealerRater.

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Requested the total cost of the transaction and they

Requested the total cost of the transaction and they responded quickly with detailed information. Thank you.

Requested the total cost of the transaction and they

Requested the total cost of the transaction and they responded quickly with detailed information. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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In the dealership world since when is it common practice

In the dealership world since when is it common practice to let someone walk out the door if they're paying cash. Said they don't haggle at all had to wait a total of 25 minutes for someone to even speak to me will never return and will tell everybody to stay away.

In the dealership world since when is it common practice

In the dealership world since when is it common practice to let someone walk out the door if they're paying cash. Said they don't haggle at all had to wait a total of 25 minutes for someone to even speak to me will never return and will tell everybody to stay away.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I was ready to purchase, cash in hand and never heard a

I was ready to purchase, cash in hand and never heard a word back from my inquiry. Totally worthless customer service and apparently not interested in closing cash deals. Good luck rookies!

I was ready to purchase, cash in hand and never heard a

I was ready to purchase, cash in hand and never heard a word back from my inquiry. Totally worthless customer service and apparently not interested in closing cash deals. Good luck rookies!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Simple, no haggle.

Simple, no haggle. Car was clean, actually had new tires on it which was a total surprise. Financing took until the next day, but not the dealership's fault.

Simple, no haggle.

Simple, no haggle. Car was clean, actually had new tires on it which was a total surprise. Financing took until the next day, but not the dealership's fault.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We loved how we were treated.

We loved how we were treated. Just nice people that do not try and sell you cars. Love our Camry

We loved how we were treated.

We loved how we were treated. Just nice people that do not try and sell you cars. Love our Camry

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Straight forward, not pushy, and very efficient with the

Straight forward, not pushy, and very efficient with the service. The no haggle pricing worked for me as I had a cash purchase. Sales guy Michael was to the point and didn't try to upsell.

Straight forward, not pushy, and very efficient with the

Straight forward, not pushy, and very efficient with the service. The no haggle pricing worked for me as I had a cash purchase. Sales guy Michael was to the point and didn't try to upsell.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I never got a call back!

I never got a call back!Just as well my credit score is too low, but I have been trying to correct my short comings.Still no one want to give a second chance.I pray I get a call from a dealer that has problems with the HVAC.Tables will turn.

I never got a call back!

I never got a call back!Just as well my credit score is too low, but I have been trying to correct my short comings.Still no one want to give a second chance.I pray I get a call from a dealer that has problems with the HVAC.Tables will turn.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Another great experience at Doug Justus Auto Center.

Another great experience at Doug Justus Auto Center. This is my 3rd car purchased. Paul was very helpful. Able to try different cars. Spend as much time we needed looking around and deciding what we wanted. Thanks

Another great experience at Doug Justus Auto Center.

Another great experience at Doug Justus Auto Center. This is my 3rd car purchased. Paul was very helpful. Able to try different cars. Spend as much time we needed looking around and deciding what we wanted. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Just bought my 6th vehicle from Paul at Doug Justus in

Just bought my 6th vehicle from Paul at Doug Justus in the last 7 years. They have kept my family in reliable cars since 2017. Always easy to deal with and very helpful. They always have good vehicles at a fair price.

Just bought my 6th vehicle from Paul at Doug Justus in

Just bought my 6th vehicle from Paul at Doug Justus in the last 7 years. They have kept my family in reliable cars since 2017. Always easy to deal with and very helpful. They always have good vehicles at a fair price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mr. Michael Kay has been nothing but a gracious salesman

Mr. Michael Kay has been nothing but a gracious salesman and worked with us every step of the way. Issues with my bank arose and but with Mr. Michael Kay’s help, I was still able to leave the same day with my truck! Couldn’t have been more blessed!

Mr. Michael Kay has been nothing but a gracious salesman

Mr. Michael Kay has been nothing but a gracious salesman and worked with us every step of the way. Issues with my bank arose and but with Mr. Michael Kay’s help, I was still able to leave the same day with my truck! Couldn’t have been more blessed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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