[{"id":535912,"personPtyId":47193380,"firstName":"Paul","lastName":"Honebrink","titleText":"Sales Associate","emailTxt":"paul@dougjustus.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114755,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1380585600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535580,"personPtyId":47132633,"firstName":"Nate","lastName":"Henderson","titleText":"Sales Associate","emailTxt":"nate.henderson03@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114755,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535576,"personPtyId":47132401,"firstName":"Hunter","lastName":"Hancock","titleText":"Sales Associate","emailTxt":"johnhunterhancock2@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114755/employees/fa9a23d456c8.jpg","drDealerId":114755,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535575,"personPtyId":47132018,"firstName":"Mike","lastName":"Walls","titleText":"Sales Associate","shortBioText":"Hi guy's!\r\n\r\nI'm Mike, and I'm from just down the road in Knoxville. I have been working with the company for over four years now, and I can honestly say I enjoy coming into work everyday! \r\nWe try to keep the atmosphere laid back, and we're never pushy, or try to pressure our customers. \r\nWe want you to enjoy your experience, and take your time to check out our inventory without being hassled. \r\n\r\nAnd when you're ready, I'll be right there to help any way I can! ;)\r\n\r\nMy wife Elizabeth and I have a big ole goofy dog named Jackson, two little pups Fletcher and Frida, and a crazy kitty named Bella. \r\n\r\nWe were just married this summer, and we are both very much looking forward to this new chapter in our lives! \r\nWe love to get outside and enjoy all of the great things our area has to offer, and we feel so blessed to live here in beautiful East Tennessee.\r\n\r\n\r\nI hope to talk to you soon!\r\nMike","emailTxt":"mwalls42@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114755/employees/6041a2c7fed9.jpg","drDealerId":114755,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533955,"personPtyId":46712110,"firstName":"Joseph","lastName":"Novkov","titleText":"Sales Manaager","emailTxt":"jnovkov@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114755,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":608449,"firstName":"Michael","lastName":"Kay","titleText":"Sales","emailTxt":"ender891@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114755,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Doug Justus Auto Center

4.6 out of 5 4.6
Rectangle 48
Sales 10:00 AM - 3:00 PM

Doug Justus Auto Center Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Welcome to Doug Justus Auto Center in Knoxville, TN. We have over 200 vehicles in stock for you to choose from. All of our vehicles are value priced and most vehicles are priced under $5,995. For your peace of mind, we offer AutoCheck vehicle history reports on all of our vehicles.

...



At Doug Justus Auto Center, you will find a simple approach to buying a preowned vehicle. You'll be greeted and allowed to browse freely until you need assistance. Our sales staff is not commissioned, so you will enjoy a no pressure approach.

We look forward to serving you at Doug Justus Auto Center. Give us a call today, contact us online, or stop by - we look

"100+ VEHICLES $5,995 OR LESS"

Reviews

4.6 out of 5 4.6
247 lifetime reviews. Includes reviews of Doug Justus Auto Center from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 14, 2019

    I loved the no pressure, no hassle, friendly staff! We stopped in on a Sunday after visiting several dealerships and I was tired and wasn't feeling like... really looking at another car and the gentleman sales associate greeted us and told us if he could help to come back and let him know. We looked around and left. However, I was more refreshed on Tuesday, and had liked what I saw on Sunday and the way we were treated that I dragged my son and husband back and found my "new to me" car! With the help of Paul Honebrink the experience was painless, and easier then I anticipated. They even helped pay for gas in the car I purchased because they already closed their pumps. Now that is service above and beyond the normal. I've already told family and friends to start their shopping for cars there if they are looking. Seriously, keep up the good work Doug Justus employees; it is rare to find a company with great public relations!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Honebrink

    Sales Associate

    (5.0) 60 reviews

    Mike Walls

    Sales Associate

    (4.9) 39 reviews

  • 5.0 out of 5
    November 11, 2019

    From the first point of contact via email to when I walked into the dealership was amazing! Very friendly, willing to work with me and my schedule and... gave me all of my options without trying to force me into anything. I recommend talking to them if you're in the market. I'll definitely be back in the future!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Kay

    Sales

    NOT RATED

  • August 7, 2014

    Just bought our 2nd car from Doug Justus Auto in Knoxville. Joseph Novkov is my "go to" guy there. He is very professional and friendly. There is never... any pressure and the cars are great and priced right. I've already recommended this dealership and salesman to several people and if I'm ever in the market for another car they will have my business again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    The sales team was super helpful. They answered all of our questions. Very professional. All the vehicles on the lot were reasonably priced. We really... enjoyed the relaxed, no hassle, experience. They pretty much gave us free range of the lot and said come find someone if we needed help, had questions, or wanted to test drive any car we wanted-that was what we liked the most. We never felt pressured or pushed to be up-selled. We previously bought a car from a big time dealership and it was NOT a good experience. The Doug Justice team made sure we felt more like family than customers. The paperwork process was fairly quick and went smoothly. The extra warranty options were great and all was explained in detail. We are very happy with our purchase and overall experience at Doug Justice. We will definately be back in the future for our car buying needs. Thanks so much!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nate Henderson

    Sales Associate

    (5.0) 42 reviews

    Hunter Hancock

    Sales Associate

    (5.0) 25 reviews

    Joseph Novkov

    Sales Manaager

    (4.9) 44 reviews

  • 4.0 out of 5
    October 29, 2019

    Overall I had a good experience. The salesman I worked with was upfront. Unfortunately the finance person needs a little work had to wait 3 hours. She... eventually came out of her office long enough to ask if someone else could process the paperwork it took her three hours to finally ask for help my opinion that's a little ridiculous.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Walls

    Sales Associate

    (4.9) 39 reviews

  • 5.0 out of 5
    October 21, 2019

    Our experience with Doug Justus was nothing less than excellent. The customer care is great, willing to assist with needs and time restraints. They price... cars on the sticker where you don't have to worry with "wheeling & dealing". Highly recommend for any of your vehicle needs.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nate Henderson

    Sales Associate

    (5.0) 42 reviews

  • 5.0 out of 5
    October 17, 2019

    Our salesman Mike was knowledgeable about different vehicles He worked with us and got us a great deal. It was a great experience. Would recommend to... anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Walls

    Sales Associate

    (4.9) 39 reviews

    Michael Kay

    Sales

    NOT RATED

  • 5.0 out of 5
    October 14, 2019

    I am so happy I chose Doug Justus to purchase my car from. Paul was extremely helpful without being pushy or pressuring me to buy something. It was as... relaxing an experience as I could imagine car shopping ever being. The finance lady Sharon was also a big part of my positive experience. I was not judged at all for the things I was unsure of and she walked me through every step with a smile. I love my car and would absolutely recommend visiting them if you are looking to purchase yourself! I honestly never thought buying a car could go that smoothly.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Honebrink

    Sales Associate

    (5.0) 60 reviews

  • 5.0 out of 5
    October 10, 2019

    I would go back to get another car there & I already recommended you to few of my friends , it was clean, friendly, easy to find and very welcoming

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hunter Hancock

    Sales Associate

    (5.0) 25 reviews

    Joseph Novkov

    Sales Manaager

    (4.9) 44 reviews

  • 5.0 out of 5
    October 9, 2019

    The best experience I have had when buying a used car. No pressure and honest sales staff. Willing to answer my questions, let me test drive as many cars... as I wanted, and made sensible reccomendations. I am extremely satisfied with my purchases and will definitely return to Doug Justus in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Paul Honebrink

    Sales Associate

    (5.0) 60 reviews

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