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BMW Fresno

(413 reviews)
Visit BMW Fresno
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (888) 862-0689 (888) 862-0689
Used (888) 861-3178 (888) 861-3178
Service (888) 945-3823 (888) 945-3823

Reviews

(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Top-notch customer service made the car-buying experience

Top-notch customer service made the car-buying experience smooth and stress-free for my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second time buying a car from Radford Puahi and let me

Second time buying a car from Radford Puahi and let me just say when I’m ready to get another one I’m going back to him. Truly is a Family man and will answer all of your questions. I tell everyone I know who is looking at BMW’s to talk to Radford Puahi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased my vehicle a few weeks ago and had the

I purchased my vehicle a few weeks ago and had the pleasure of working with Alex. He was welcoming, informative, and extremely helpful since we went back and forth on a few different options. We never felt rushed or pressured to make a decision. We will always consider Fresno BMW when making future car purchases. Thanks again Alex!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I purchased my vehicle a few weeks ago and had the

I purchased my vehicle a few weeks ago and had the pleasure of working with Alex. He was welcoming, informative, and extremely helpful since we went back and forth on a few different options. We never felt rushed or pressured to make a decision. We will always consider Fresno BMW when making future car purchases. Thanks again Alex!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex was great to work with!

Alex was great to work with! Make sure to ask for him when you buying a new car!!! Thanks Alex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Radford was awesome and patient.

Radford was awesome and patient. I appreciated the experience he provided from the test drive to purchase of the M2. Thanks so much for making us feel welcomed from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Danny was very patient and handled all of our questions

Danny was very patient and handled all of our questions with ease. We would recommend this dealer and Danny to anyone. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my car here for an oil change and had no leaks

Took my car here for an oil change and had no leaks prior. My car is now leaking oil. They said to bring it in, gave me the keys and said it was fixed, dry, and they didn’t know where it was leaking from so they added dye in case the issue started again to be able to identify where the leak was coming form. Problem stopped for a couple days and then started again. They said bring it by for second time and then said it’s not leaking from the plug or the filter which is what they touch for the oil change, it’s leaking from the pan. Did not tell me how much it would cost to fix and of course they didn’t fix the issue which obviously was created there after the oil change. I even had my mechanic who repaired $3,800 in oil leaks shortly over a year ago call them and they told him the same thing, it’s leaking from the pan. He also asked if they do an inspection when I originally brought the car to insure there were no leaks and they didn’t have an answer. Even forwarded the invoice for all those repairs but the parts were genuine OEM BMW parts so they can’t warranty them but at least I provided proof I just payed 4K to fix oil leaks recently so that helps in my case to prove to the car wasn’t leaking. Anyways, 2 bags of kitty litter later and numerous oil stains in my garage, wasted time taking my car in twice, no refund, no apologies, no repairs to fix the problem they created. Typical xx. I’ll be calling again but I don’t have any faith at this point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Fresno BMW is a welcoming establishment and Radford is an

Fresno BMW is a welcoming establishment and Radford is an exceptional sales person who engages immediately and offers much knowledge! Radford was extremely helpful in the purchase of our 7 series. He spent a lot of time with me AFTER the car arrived so I could learn all the car could do... A GEM!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Radford from BMW Fresno assisted me with buying my first

Radford from BMW Fresno assisted me with buying my first BMW and I couldn’t have asked for a better sales person to work with! The process was really smooth; he was answering all of my questions and addressing my concerns. I felt heard and validated and that made my decision on purchasing the car a no brainer. All in all, he was very pleasant to work with. I would definitely recommend working with Radford for an easy and seamless car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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