Reviews
Wonderful customer service
The customer service is always wonderful. I’ve been going there for quite a few years and always dealt with Esmeralda which is the best service advisor there can be. Makes my visit so much easier and no hassles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Natalie was amazing! Will be coming back soon she made sure I was well taken care of with the needs of my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
My service manager, Cecil, was very professional and knowledgeable and gave me great service. The facility was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Experience
The improved INITIAL customer contact experience should be the best customer experience. Their job performance is just as important as the actual repair technicians.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Customer service was definitely spot on , kept me updated on my vehicle and what needs to be repaired, I would definitely recommend to other people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Timely manner and the customer service has gotten a lot better. Cecil takes care of me and always nice. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality service with personal care.
Fast courteous service that was attentive to my vehicle's needs. Esmeralda always takes very good care of my car and truck's service and repair needs. I'm extremely satisfied and confident that I'm getting the best service for the dollar and in a friendly, caring atmosphere. They have a great team at Freedom Chevy Buick GMC by Ed Morse.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We needed a car and Terrance helped us right away. He...
We needed a car and Terrance helped us right away. He said, "I got you!" Well... he meant exactly what he said. We came in expecting something different, and he got us approve for a nice truck! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly Chevrolet
Your service rep Cecil is outstanding.Please give him an above pay grade Raise. I will never go to another Dealership Period.I have a Fleet Vehicle and usually dealerships treat you like the bottom of a totem pole, but he didn’t.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Kelton is excellent! He is very responsive and friendly. Freedom Chevrolet has great customer service as well as a clean place !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase