Luther Hudson Chevrolet GMC

Typical metro dealership. Called when vehicle was done, quoted price at $258.91 over the phone but ended up with a bill for $308.91. Not sure where the extra $50 came from but not surprised in the least. Was never told there a rental charge for the loaner vehicle and there is nothing stated on the rental agreement that I signed but that $30 was tacked onto the bill. Not quite sure why you would charge a rental fee on a DRAC vehicle since that is a GM program to allow people to try new vehicles. That's about as logical as have to pay for a test drive. So GM pays you to put the vehicle in the DRAC program and then you double dip by charging a rental fee. That is the first time I have ever paid to use a loaner at a dealership where I was paying to have work done. Your people are friendly but your tactics are suspect at best.

Recently leased 2 new vehicles. I was treated wonderfully by all their staff. Everyone was very friendly. I would recommend them to all my friends and family.

I found a vehicle on Cars dot com that I was very interested. It was a 2014 Impala LTZ. I sent a message to the dealership checking on availability since. I live 40 miles away and being considerate to my time and theirs it would make sense to schedule an appointment. I received an automated response from (SS) Internet Sales and Leasing Consultant thanking me for my inquiry. I called the dealership and asked for SS - left him a voicemail. I reached out to SS via email - ALL WITH NO RESPONSE. Seriously I was begging to buy this vehicle from the dealer. They must have it made - I the customer am at their mercy. You decide if this is a store you can TRUST to do business with