Luther Hudson Chevrolet GMC

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Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 1:00 PM
Sun Closed
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Reviews

4.9
632 lifetime reviews.
  • Typical Metro Dealership

    Typical metro dealership. Called when vehicle was done, quoted price at $258.91 over the phone but ended up with a bill for $308.91. Not sure wh...

    Dealer Response

    Stephen, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments ...


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    Typical metro dealership. Called when vehicle was done, quoted price at $258.91 over the phone but ended up with a bill for $308.91. Not sure where the extra $50 came from but not surprised in the least. Was never told there a rental charge for the loaner vehicle and there is nothing stated on the rental agreement that I signed but that $30 was tacked onto the bill. Not quite sure why you would charge a rental fee on a DRAC vehicle since that is a GM program to allow people to try new vehicles. That's about as logical as have to pay for a test drive. So GM pays you to put the vehicle in the DRAC program and then you double dip by charging a rental fee. That is the first time I have ever paid to use a loaner at a dealership where I was paying to have work done. Your people are friendly but your tactics are suspect at best.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?
    Dealer Response

    Stephen, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best Regards, Tim Jubie GM - tim.jubie@lutherauto.com


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  • Great Place to Buy or Lease a Car!!

    Recently leased 2 new vehicles. I was treated wonderfully by all their staff. Everyone was very friendly. I would recommend them to all my friends...

    Dealer Response

    We cannot thank you enough for your wonderful review of Luther Hudson Chevrolet GMC and for your recommendation! It was a pleasure to assist you a...


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    Recently leased 2 new vehicles. I was treated wonderfully by all their staff. Everyone was very friendly. I would recommend them to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Luther Hudson Chevrolet GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Warm regards, Tim Jubie GM - tim.jubie@lutherauto.com


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  • Simply Disappointed

    I found a vehicle on Cars dot com that I was very interested. It was a 2014 Impala LTZ. I sent a message to the dealership checking on availabilit...

    Dealer Response

    Chris, let me start by apologizing for the frustration that our dealership is causing you. I would like to address this personally and work toward...


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    I found a vehicle on Cars dot com that I was very interested. It was a 2014 Impala LTZ. I sent a message to the dealership checking on availability since. I live 40 miles away and being considerate to my time and theirs it would make sense to schedule an appointment. I received an automated response from (SS) Internet Sales and Leasing Consultant thanking me for my inquiry. I called the dealership and asked for SS - left him a voicemail. I reached out to SS via email - ALL WITH NO RESPONSE. Seriously I was begging to buy this vehicle from the dealer. They must have it made - I the customer am at their mercy. You decide if this is a store you can TRUST to do business with

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris, let me start by apologizing for the frustration that our dealership is causing you. I would like to address this personally and work towards a positive future. I have tried reaching out to you through phone and email but have yet to receive a response. We still have the vehicle and would love to see you drive away happy. Please reach out to me at the email address below as soon as you can! Sincerely, Tim Jubie GM - tim.jubie@lutherauto.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2006

Luther's Hudson Chevrolet GMC is one of the premier dealerships in the upper Mid-West. As a GM Mark of Excellence winner numerous times we feature "ValuePricing in a "SMALL TOWN ATMOSPHERE".

We are a proud recipient of the Federal Government's Service Excellence Award for innovation in business, customer service and servant leadership. Come visit Luther Hudson Chevrolet GMC today for an award winning experience!

"Luther's Hudson Chevrolet GMC is one of the premier dealerships in the upper Mid-West."