Rocky Mountain Auto Brokers Inc.

My experience with Rocky Mountain Auto Brokers was great. I worked wit Lex on the purchase of my new truck and highly recommend working with him to anyone looking to get a new vehicle. I had challenges with my credit and being upside down on my trade. I had been to two other dealerships prior, only to get the run around and told that it was going to take a huge down payment and monthly payment to purchase a truck. I spoke with Lex before going to the dealership and told him my situation and let him know what I could do as far as a down payment and monthly payment. He told me that coming in to work with me would be my last stop in getting a deal done. I scheduled an appointment for the following day and Lex went above and beyond to get me a deal on my new truck that was where I needed it to be and I left with my new truck.

Amazing customer service! Been to a lot of dealer ships at moter city and none of them treated me like Rocky mountain did. They helped me fine the perfect car that fits my budget!

Excellent service worked within our price range found us a GREAT vehicle at a GREAT price. Will be coming back.

Never buying or taking any vehicle there for service. Service manager is a very unprofessional person, took 7 months for him to order some parts for my vehicle and my calling him every week asking for an update. When I approached the owner, Rocky, about the service I was receiving he didn't care. He stated that he was going through a lot of stress, but never apologized or tried to make the experience better. Instead he blew me off for another 2 months. The vehicle I purchased was "carfax" certified and certified pre-owened, but it had a lot of components that needed to be replaced. Suspension leaking front and back, lower control arms cracked and falling apart, inner and outer tie rods loose, and more... 2 weeks after purchasing the vehicle the extended warranty paid 3500 on repairs. And no, I didn't purchase a 5k car, the vehicle cost 18k. On top of all that, the sold me an extended warranty that didn't cover what THEY wrote down that it will cover. That's what took them 7 months to own up and pay for the part. I will not recommend Rocky Mountain Auto Broker to anyone.

I had to wait over 1 5 hours for a scheduled oil change, thats too long when it was scheduled. The work seems great but I did ask for them to put regular oil in instead of synthetic and they still charged for synthetic.

BUYER BEWARE!!!! Bought a used truck from Rocky Mtn Auto Brokers and the whole time they assured me the truck was in great working condition and their service department was top notch and took care of everything the truck needed. Literally the day after purchase my check engine light came on and had a misfire in the engine that required a whole new cylinder to be replaced. I took the truck back and told them what was going on and they told me they would take care of it since I just purchased the vehicle. Little did I know 'taking care of it' meant 1k off a 5k repair. After that I wondered what else could be wrong with it so I got it inspected by a reputable dealer and service department and they found over ten thousand dollars worth of repairs needed including rear differential, ball joints, brakes and rotors, 4x4 not working, low and dirty brake fluid, and the engine misfire of course. It's clear they put as little money into repairing the trucks they purchase as possible to flip it and make it someone else's problem. After two weeks of stopping by Rocky Mtn and being told they wouldn't do anything for me I had to trade in the vehicle and take a 7k loss to get into a good working vehicle for my Veteran owned small business. Rocky Rodriguez didn't get back to me for weeks after leaving him messages and having issues with the truck. Once he finally reached out we had already traded in the truck because we were told they didn't care they sold me a lemon of a truck and wouldn't do anything more than the 1k off repairs. Rocky Mtn Auto Brokers doesn't care about veteran owned small businesses in this community and they don't deserve your business whether you are military or civilian. Never felt more robbed and taken advantage of.

Overall the process was okay. The communication was not great. Many times I drove over there to get a service done and was sent home with nothing done.

Chris was very helpful and understanding when purchasing a vehicle. He answered all of our questions to the best of his ability and was patient with us.

Generally still unhappy about our sales experience, so I don’t trust the service department either. The cost of our vehicle increased over 50% due to all the extras that were tacked on.

Neiman is the best! Go see him if you have the opportunity. You will not be disappointed. A great overall experience and couldn't be happier