Reviews
Write a reviewWorld Class Service
I have purchased two vehicles from Beverly Hills Auto Group and have been treated with World Class service on each occasion. From the quality of the vehicles to the efficiency and friendliness of the staff you will not have a better buying experience anywhere. I highly recommend this business to anyone looking to purchase quality used car.
World Class Service
I have purchased two vehicles from Beverly Hills Auto Group and have been treated with World Class service on each occasion. From the quality of the vehicles to the efficiency and friendliness of the staff you will not have a better buying experience anywhere. I highly recommend this business to anyone looking to purchase quality used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dishonest dealership
Purchased a 2009 Acura MDX that I was told had undergone the same 125 pt inspection as an Acura certified car would have. turns out the car needs an entire new AC system from compressor on up , very expensive repair, dealership says sorry AC not covered. I had planned on buying another car from them but will avoid now as they sell very high priced used cars but dont stand behind the product. Stay away !!
Dishonest dealership
Purchased a 2009 Acura MDX that I was told had undergone the same 125 pt inspection as an Acura certified car would have. turns out the car needs an entire new AC system from compressor on up , very expensive repair, dealership says sorry AC not covered. I had planned on buying another car from them but will avoid now as they sell very high priced used cars but dont stand behind the product. Stay away !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend Beverly Hills Motors
First time ever purchasing a used car and found BHM online. I live in MI and was somewhat apprehensive about buying without seeing in person but only in photos, but car was everything I thought it would be. Sales associate Nader lead me thru the whole process and answered any questions I had and was very helpful and friendly. I'm now driving around in my S5 Audi and loving it and would HIGHLY recommend this dealer, and if you find what you're looking for make sure and ask for Nader and tell them Jeff sent you.
Highly recommend Beverly Hills Motors
First time ever purchasing a used car and found BHM online. I live in MI and was somewhat apprehensive about buying without seeing in person but only in photos, but car was everything I thought it would be. Sales associate Nader lead me thru the whole process and answered any questions I had and was very helpful and friendly. I'm now driving around in my S5 Audi and loving it and would HIGHLY recommend this dealer, and if you find what you're looking for make sure and ask for Nader and tell them Jeff sent you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Nader Shidfar was professional and friendly during the entire process. The car is exactly as described and beautiful. I have had a great experience with Beverly Hills Auto Group and feel confident to purchase from them again.
Great service
Nader Shidfar was professional and friendly during the entire process. The car is exactly as described and beautiful. I have had a great experience with Beverly Hills Auto Group and feel confident to purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE
We dealt w/ Michael regarding viewing one of their vehicles. He described to us the near mint condition of the vehicle, and how service was complete and impeccable. We drove 2 1/2 hours, we’re disappointed to see the condition of the vehicle was in no way the same condition as described. That is when Michael said that is what you should expect from a seven year old vehicle. We Took vehicle for a test drive, the breaks pulled so badly it was evident the dealer never even drove vehicle, let alone service it, as they claimed. Dealer said we should purchase an extended warranty, because with a used car you are on your own. We contacted NY AG, who to,d us that vehicle had to come with a 60 day 3,000 mile warranty, long enough to determine if it would be worth keeping. We wasted our day, listening to dealers lies.
BUYER BEWARE
We dealt w/ Michael regarding viewing one of their vehicles. He described to us the near mint condition of the vehicle, and how service was complete and impeccable. We drove 2 1/2 hours, we’re disappointed to see the condition of the vehicle was in no way the same condition as described. That is when Michael said that is what you should expect from a seven year old vehicle. We Took vehicle for a test drive, the breaks pulled so badly it was evident the dealer never even drove vehicle, let alone service it, as they claimed. Dealer said we should purchase an extended warranty, because with a used car you are on your own. We contacted NY AG, who to,d us that vehicle had to come with a 60 day 3,000 mile warranty, long enough to determine if it would be worth keeping. We wasted our day, listening to dealers lies.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DISINGENUOUS
Avoid this location at all costs. We picked up a bmw 3 series manuel about 1 month from the time of this writing and somehow it already needs almost $1500 worth of work. Leaking gasket, rear shocks, control arms, spark plugs, and a starter. From the very start the car was a ticking time bomb and they decided to sell it. Nadir Shifar is quite possibly one of the most disingenuous people I have come across. Even signing of the paperwork, nothing was stated that I would be the primary holder of the account, leading me to believe that I would be the actual cosigner. I understand if my credit was better in order to get a better rate. But not to disclose that with me or to have any level of transparency, for that matter, is WRONG. And the icing on the cake? Not weeks later that we got the car, my social security number had been compromised. Not a single issue with fraud/ attempted identity theft until I provided my information to this private "dealer". Luckily I was able to report before anything unfortunate happened. Avoid this location. The quality of the vehicles are suspect at best but worst of all, the employees are seemingly worst than xxxx. I know going to an official dealer isn't ideal for a number of people but getting CERTIFIED pre-owned from an official dealer generally avoids problems like these.
DISINGENUOUS
Avoid this location at all costs. We picked up a bmw 3 series manuel about 1 month from the time of this writing and somehow it already needs almost $1500 worth of work. Leaking gasket, rear shocks, control arms, spark plugs, and a starter. From the very start the car was a ticking time bomb and they decided to sell it. Nadir Shifar is quite possibly one of the most disingenuous people I have come across. Even signing of the paperwork, nothing was stated that I would be the primary holder of the account, leading me to believe that I would be the actual cosigner. I understand if my credit was better in order to get a better rate. But not to disclose that with me or to have any level of transparency, for that matter, is WRONG. And the icing on the cake? Not weeks later that we got the car, my social security number had been compromised. Not a single issue with fraud/ attempted identity theft until I provided my information to this private "dealer". Luckily I was able to report before anything unfortunate happened. Avoid this location. The quality of the vehicles are suspect at best but worst of all, the employees are seemingly worst than xxxx. I know going to an official dealer isn't ideal for a number of people but getting CERTIFIED pre-owned from an official dealer generally avoids problems like these.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemon sales here
He sold me a lemon. Brake line totally rusted all the way around with new breaks on the car. Paid $17k and the car is only worth $6000. Only been able to drive the car one time that was off the lot. The dealer here told me to drive the car back to ny from Philly with a bad break line. I am lucky I made it home that night.
Lemon sales here
He sold me a lemon. Brake line totally rusted all the way around with new breaks on the car. Paid $17k and the car is only worth $6000. Only been able to drive the car one time that was off the lot. The dealer here told me to drive the car back to ny from Philly with a bad break line. I am lucky I made it home that night.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
not honest
Let the owner know I was very picky about my cars and was assured that my 8 hour round trip drive from Boston would not be a waste of time. I walked around the vehicle and pointed out damage to every single panel on the car. I didnt even take it for a road test and left in disgust.
not honest
Let the owner know I was very picky about my cars and was assured that my 8 hour round trip drive from Boston would not be a waste of time. I walked around the vehicle and pointed out damage to every single panel on the car. I didnt even take it for a road test and left in disgust.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience
It was a quick and easy process. They have a great selection of cars. I bought my daughter her first car here. I will definitely come back.
Great Experience
It was a quick and easy process. They have a great selection of cars. I bought my daughter her first car here. I will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfaction
Id like to start by saying that i dont normally write reviews but im home super happy with my BMW. I spoke to Nader on June 30 and made an appointment for the following day. Within 2 hours of me getting there i drove out with my dream car. I can’t say enough about how happy i am. My car is everything and more of what I expected. When it’s time for my trade in i hope Nader is still there. I enjoyed the whole experience. Btw, this is the second car that I’ve bought from Beverly Hills.
Satisfaction
Id like to start by saying that i dont normally write reviews but im home super happy with my BMW. I spoke to Nader on June 30 and made an appointment for the following day. Within 2 hours of me getting there i drove out with my dream car. I can’t say enough about how happy i am. My car is everything and more of what I expected. When it’s time for my trade in i hope Nader is still there. I enjoyed the whole experience. Btw, this is the second car that I’ve bought from Beverly Hills.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase