Reviews
Great experience, no pressure.
Atmosphere was great. No pressure environment, friendly staff. We decided on a purchase during our visit and couldn't be happier. Mark Pearlman was exceptionally helpful in showing us vehicles that were available and got us through the purchase process without any problems. He is a very good representative for Mercedes of Valencia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Mercedes-Benz Of Valencia. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Ray Penman, General Sales Manager, 800-731-4632
Valencia Mercedes - amazing to work with!
Our sales associate listened to exactly what I wanted and was able to track down the car and get it to Valencia Mercedes to make a sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Neil, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Ray Penman, General Sales Manager, 800-731-4632
Pleasure doing business
This transaction was seamless and truly the best I've ever experienced. My salesperson was a true professional and met all of my expectations and them some!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Mercedes-Benz Of Valencia as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Regards, Ray Penman, General Sales Manager, 800-731-4632
Best Mercedes Dealer
Mein made the leasing process very easy. He was very honest with me and made what is normally an unenjoyable process, enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Terry! The goal of the Mercedes-Benz Of Valencia team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Regards, Ray Penman, General Sales Manager, 800-731-4632
No hassle deal
David was straight to the point with no hassle price. Made everything easy for us. Very positive experience . Explained everything on how the car works
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your patronage and enjoy your new purchase! Like us on Facebook to catch the latest specials! Regards, Ray Penman, General Sales Manager, 800-731-4632
Review
I had a great experience at this dealership. My questions were answered. Daniel Medina is very knowledgable. He responded in a very timely matter and was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! We're glad to hear that Daniel was professional and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Ray Penman, General Sales Manager, 800-731-4632
On Cloud 9
Thank u Hanibal, you're the best! Received above and beyond service to get the exact car I wanted while he continued to update and follow up on an ongoing basis. His knowledge, patience, attitude, energy, and leadership skills exhibits the characteristics of an exemplary employee. I never felt pressured with Hanibal and he explained everything so I could understand. I anticipate he will be promoted to management soon. Ask for Hanibal, he honest and gets the job done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Princess, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Hanibal was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Ray Penman, General Sales Manager, 800-731-4632
I love my new C300
My salesman, David Cardoza, was patient and listened to exactly what I wanted. He got me the exact car I asked for at the price I needed. He was amazing and as long as I buy Mercedes, he's my guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy, we appreciate you taking time to leave us a great review! We are pleased to hear David did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Ray Penman, General Sales Manager, 800-731-4632
Service
From being accommodated for a same day service "B" appointment (super awesome) to being greeting very warmly and given a loaner car - it was perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Kirstin! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Regards, Ray Penman, General Sales Manager, 800-731-4632
Quality service, beautiful facility.
I enjoyed the immediate service I received when I arrived at the dealership. Everyone was very friendly and helpful. You guys are doing a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Laurence. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Regards, Ray Penman, General Sales Manager, 800-731-4632