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DePaula Chevrolet

(7,161 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Getting into new car

We returned to Depaula because our lease was up and wanted to see what our options were, so we were placed with Younas and he didn't stop until he found exactly what we were looking for. Otherwise we were probably gonna go else where.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you chose to return to us in the long run and ended up with an excellent experience! Thank you for your review of Younas, we appreciate it!

You want it, you got it !

5 stars plus for my man Damien..world class gentleman with great customer service. He got my father in law, my wife and I into our dream cars. Even though there were challenges along the way, he always pulled through for us. Can't thank him enough. Go see Damien "The Breadman" DeDonatis and of course, REMEMBER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear Damien was able to make sure you had an excellent experience at the dealership. Thank you for taking the time to leave such a great review! We appreciate your feedback.

Awesome customer service

I walked in on a Saturday with a car in mind and left that same day with the car I wanted and a lower payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us your feedback, we appreciate your review! Congratulations on your new car!

Two time Chevy buyer

D.Miller is always on the job at Chevy ready to greet me with a smile. Great experience buying two vehicles (2016 Chevy Silverado ltz) & (2017 Chevy Malibu lt)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave your review of Dennis and congratulations on both of your vehicles. We appreciate the feedback!

Great experience

Worked with Jake Teller who was professional and efficient. I already have and will recommend both Jake and this dealership in the future. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know about your great experience with Jake at the dealership! Thank you for your feedback.

Damien is the best!

Damien was and still is available 24\7. He is by far the best car salesman i have worked with. I bought my first car from him and most certainly it won't be my last. I love my car! I highly recommend having Damien as your salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review of Damien! We're glad you love your purchase and we appreciate your recommendation of Damien! Thank you for choosing DePaula Chevrolet and for your feedback.

Jake Teller was great to work with!

We came in with a very specific list of things we needed and Jake did everything he could to help. In the end we came to a deal that worked for us and were extremly happy with our experience with jake and the entire Depaula team. -Josh S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had an excellent experience with Jake! Thank you for taking the time to leave us your feedback, Josh! We appreciate it.

Great experience

Younas Dawood sold us our car at Depaula Chevy in Albany NY. I usually don't write reviews but felt it necessary due to the excellent experience I had. He made the buying experience easy which is usually not the case when buying vehicles. He was honest, knowledgeable, and most importantly not a "pushy" salesman. I will go to him in the future for all car sales going forward. I recommend him to anyone in need of a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long day for oil change and inspection

Got hit on Christmas Eve brought my Silverado to DePaula body work was good but wanted oil and inspection done. Was not so got into service and told them oil and inspection came back only inspection done. Over four hours for oil change inspection that was screwed up twice. Not happy after paying them over 2000.00 for small dent in door. Service needs improvement!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought 2 new from John O.

Wife and i got a couple new vehicles from DePaula today. Johnny O was our salesperson and we couldn’t be happier. I’ve already recommended him to a friend that is looking for a new truck. The whole experience was pressure free unlike most dealerships. He got us more than we wanted on our trades and we rolled out with 100k in new vehicles. Wife loves her new Tahoe and we will definitely use him again when it’s time to get another car. Best car buying experience in my 25 years of driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad John was able to make your experience an excellent one. Congrats on your new Tahoe and thanks for leaving your feedback!