Reviews
Getting into new car
We returned to Depaula because our lease was up and wanted to see what our options were, so we were placed with Younas and he didn't stop until he found exactly what we were looking for. Otherwise we were probably gonna go else where.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you chose to return to us in the long run and ended up with an excellent experience! Thank you for your review of Younas, we appreciate it!
You want it, you got it !
5 stars plus for my man Damien..world class gentleman with great customer service. He got my father in law, my wife and I into our dream cars. Even though there were challenges along the way, he always pulled through for us. Can't thank him enough. Go see Damien "The Breadman" DeDonatis and of course, REMEMBER!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear Damien was able to make sure you had an excellent experience at the dealership. Thank you for taking the time to leave such a great review! We appreciate your feedback.
Awesome customer service
I walked in on a Saturday with a car in mind and left that same day with the car I wanted and a lower payment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us your feedback, we appreciate your review! Congratulations on your new car!
Two time Chevy buyer
D.Miller is always on the job at Chevy ready to greet me with a smile. Great experience buying two vehicles (2016 Chevy Silverado ltz) & (2017 Chevy Malibu lt)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave your review of Dennis and congratulations on both of your vehicles. We appreciate the feedback!
Great experience
Worked with Jake Teller who was professional and efficient. I already have and will recommend both Jake and this dealership in the future. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your great experience with Jake at the dealership! Thank you for your feedback.
Damien is the best!
Damien was and still is available 24\7. He is by far the best car salesman i have worked with. I bought my first car from him and most certainly it won't be my last. I love my car! I highly recommend having Damien as your salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your excellent review of Damien! We're glad you love your purchase and we appreciate your recommendation of Damien! Thank you for choosing DePaula Chevrolet and for your feedback.
Jake Teller was great to work with!
We came in with a very specific list of things we needed and Jake did everything he could to help. In the end we came to a deal that worked for us and were extremly happy with our experience with jake and the entire Depaula team. -Josh S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had an excellent experience with Jake! Thank you for taking the time to leave us your feedback, Josh! We appreciate it.
Great experience
Younas Dawood sold us our car at Depaula Chevy in Albany NY. I usually don't write reviews but felt it necessary due to the excellent experience I had. He made the buying experience easy which is usually not the case when buying vehicles. He was honest, knowledgeable, and most importantly not a "pushy" salesman. I will go to him in the future for all car sales going forward. I recommend him to anyone in need of a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Long day for oil change and inspection
Got hit on Christmas Eve brought my Silverado to DePaula body work was good but wanted oil and inspection done. Was not so got into service and told them oil and inspection came back only inspection done. Over four hours for oil change inspection that was screwed up twice. Not happy after paying them over 2000.00 for small dent in door. Service needs improvement!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought 2 new from John O.
Wife and i got a couple new vehicles from DePaula today. Johnny O was our salesperson and we couldn’t be happier. I’ve already recommended him to a friend that is looking for a new truck. The whole experience was pressure free unlike most dealerships. He got us more than we wanted on our trades and we rolled out with 100k in new vehicles. Wife loves her new Tahoe and we will definitely use him again when it’s time to get another car. Best car buying experience in my 25 years of driving.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad John was able to make your experience an excellent one. Congrats on your new Tahoe and thanks for leaving your feedback!