Reviews
Great Purchase
As soon as I saw my car, I knew it was the one for me. The staff at Autosource (Kyle, Rima, and Noel were the best from the test drive and the preliminary paperwork(Noel), I then felt right at home and was sold on my new Nissan 370Z.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andrew, thank you for sharing your thoughts about your experience with Autosource Hawaii. We appreciate your business and hope to see you again soon!
Great customer service!!!
Sold my truck it was very easy and painless. We negotiated to prop-per payoff and it was as easy as that and I was on my way out. Big help from Malu Dolan, he made the whole process even better. Great customer service very friendly and approachable! Thankyou for a great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this wonderful feedback, Charles! It's great to hear that our team was so helpful to you. Please don't hesitate to reach out if you need any further assistance, we look forward to serving you again here at Autosource Hawaii!
Excellent service!
Excellent! I was in and out to sell my car. Everyone including Kyle and Rima were super helpful and professional. I definitely will do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
selling my truck going back to mainland next week
I previously bought my 2007 toyota tundra from autosource. and i had to move back to mainland quickly after taking it back and working with giraud and the owner Rima. they paid the remaining balance on my loan which really helped me out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your very kind review,, Jonathan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Autosource Hawaii.
Takes weeks to pay off loan that I am STILL PAYING
Sold my car on Saturday 9 April. They said they would handle the payoff of the car note that following Monday and process my payment that following Monday. Monday came and went ... Then tue... Wed....Etc.... It's now 26 April and they still have not paid off my loan or sent USAA payment. Took them a week to get me my check after I had to badger them. I am still paying on a car note for a car I sold them. Terrible service! I called last week and they promised to process payment but Monday (yesterday) again. Still nothing. Will I ever get them to pay off my note? Or did I just get scammed for 16k?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this to our attention, Ashley, and we'd like to learn more. If you'd be willing to provide more information, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.
I got the truck that I wanted. It was quick and fa
Very pleased with the service!!! Helpful in every way.. Noah was excellent in getting me the truck that I wanted.. He made sure I left satisfied.. I will recommend Auto source to friends..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Bryson, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Best Customer Service!
Maureen was amazing! Purchased the vehicle sight unseen but she made it so easy! Wonderful experience - they take great care of the cars on their lot & are so great to work with! Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Autosource Hawaii.
Awesome Experience!
Everyone is super friendly and willing to help with any of your needs. 10/10 recommend to anyone who is looking to sell their car here!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Absolutely Amazing Service
Extremely flexible and understanding, absolutely recommend for anyone in any stage of life. Super great service and kind individuals that go above and beyond. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Abigail, and we thank you for choosing Autosource Hawaii!
Best Experience EVER!!
Very friendly people Awsome SERVICE. Malu and his team are God sent. Thank you Jesus for this wonderful opportunity and Hassle free experience!!! Thank you Rema and Kimberly for a wonderful experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!