Reviews
I always receive great service from the bmw Seattle
I always receive great service from the bmw Seattle dealership location. It’s a great experience.
I always receive great service from the bmw Seattle
I always receive great service from the bmw Seattle dealership location. It’s a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Amil! I'm so happy to hear that you consistently receive great service at BMW Seattle. We strive to provide an excellent experience for all our customers and appreciate your feedback. We look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
Professional, knowledgeable and extremely friendly.
Professional, knowledgeable and extremely friendly. They walked me through my options and fixed my car quickly.
Professional, knowledgeable and extremely friendly.
Professional, knowledgeable and extremely friendly. They walked me through my options and fixed my car quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Mikaela! I'm thrilled to hear that you had a positive experience with our team at BMW Seattle. It's great to know that we could help you navigate your options and get your car fixed quickly. I appreciate your kind words and hope to assist you again in the future! Sincerely, Tony Watkins | Service Manager
Always great service every time I've been there quick
Always great service every time I've been there quick service and very professional. and the times a actually waiting that area was very nice and comfortable
Always great service every time I've been there quick
Always great service every time I've been there quick service and very professional. and the times a actually waiting that area was very nice and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sincere thanks for your continued confidence, Xavier! I'm delighted to hear that you consistently receive great service at BMW Seattle and that you find our waiting area comfortable. I appreciate your kind words, and we look forward to welcoming you back for your next visit! Sincerely, Tony Watkins | Service Manager
The car buying and leasing process is excellent and top
The car buying and leasing process is excellent and top notch, 5 stars. Unfortunately, the service department, although competent, has poor customer service.
The car buying and leasing process is excellent and top
The car buying and leasing process is excellent and top notch, 5 stars. Unfortunately, the service department, although competent, has poor customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Audrey. I appreciate your kind words about the car-buying and leasing process at BMW Seattle. It's great to hear that you found it excellent and top-notch. However, we acknowledge your concerns regarding our service department's customer service. Your feedback is valuable, and we're committed to improving this aspect of our business. If you'd like to discuss your experience further, please feel free to reach out to us. Thank you for choosing BMW Seattle! Sincerely, London Agrawal | General Manager
Bmw Seattle was fast and efficient and were able to get
Bmw Seattle was fast and efficient and were able to get me out the same day for a full service and installation of brand new tires.
Bmw Seattle was fast and efficient and were able to get
Bmw Seattle was fast and efficient and were able to get me out the same day for a full service and installation of brand new tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your valuable feedback! I'm delighted to hear that you experienced fast and efficient service at BMW Seattle, especially with your full service and new tire installation. I truly appreciate your encouraging words, and our team looks forward to serving you again in the future! Safe travels! Sincerely, Tony Watkins | Service Manager
Next level service, great work, communication and detail.
Next level service, great work, communication and detail. Love this dealership service department overall. Thank you!
Next level service, great work, communication and detail.
Next level service, great work, communication and detail. Love this dealership service department overall. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Kirk! I am thrilled to hear that you love the service department at BMW Seattle and appreciate our team's commitment to communication and detail. Your support means a lot to us. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager
Seattle BMW has always been a pleasure to work with for
Seattle BMW has always been a pleasure to work with for the past 12 years since I purchased my car with them in 2015.
Seattle BMW has always been a pleasure to work with for
Seattle BMW has always been a pleasure to work with for the past 12 years since I purchased my car with them in 2015.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Katie! I'm thrilled to hear that you've had a positive experience with BMW Seattle over the past 12 years. Your loyalty means a lot to us, and we look forward to continuing to serve you. See you next time! Sincerely, Adam Newbold | General Sales Manager
service/New Tires.
service/New Tires. worked with Alex Long who's always so knowledgeable and friendly. Everything is explained on why and if repairs needed. Best service out there.
service/New Tires.
service/New Tires. worked with Alex Long who's always so knowledgeable and friendly. Everything is explained on why and if repairs needed. Best service out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Alex during your recent service for new tires at BMW Seattle. Our team is dedicated to providing knowledgeable and friendly service, and it's fantastic to know we met your expectations. We appreciate your kind words and look forward to seeing you again for your future needs! Sincerely, Tony Watkins | Service Manager
Service is easy to schedule, and if the required work,
Service is easy to schedule, and if the required work, such as an oil change, can be accomplished in a short period of time, the waiting room is comfortable and two machines provide coffee drinks while you wait. If the work requires more time the dealership arranges a ride home, and a pick-up to return, assuming that your office or home is in the vicinity.
Service is easy to schedule, and if the required work,
Service is easy to schedule, and if the required work, such as an oil change, can be accomplished in a short period of time, the waiting room is comfortable and two machines provide coffee drinks while you wait. If the work requires more time the dealership arranges a ride home, and a pick-up to return, assuming that your office or home is in the vicinity.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I am thrilled to hear that you found scheduling service at BMW Seattle easy and enjoyed our comfortable waiting area with coffee options. It’s great to know that our transportation arrangements made your experience even better. We appreciate your feedback and look forward to serving you again on your next visit! Sincerely, Tony Watkins | Service Manager
Service department was knowledgeable and timely with
Service department was knowledgeable and timely with communications. Our service rep was friendly and responsive.
Service department was knowledgeable and timely with
Service department was knowledgeable and timely with communications. Our service rep was friendly and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your fantastic review! I'm so happy to hear that you found our service department knowledgeable and timely, and that your service representative was friendly and responsive. I truly appreciate your feedback, and our team looks forward to assisting you again at BMW Seattle! Sincerely, Tony Watkins | Service Manager