Reviews
After the professional detail service, the car looks
After the professional detail service, the car looks brand new. Great staff, They make the client feel important.
After the professional detail service, the car looks
After the professional detail service, the car looks brand new. Great staff, They make the client feel important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Larry! I'm thrilled to hear that your car looks brand new after our professional detail service. At BMW Seattle, we always strive to make our clients feel valued. We appreciate your kind words about our staff and look forward to seeing you again! Sincerely, Tony Watkins | Service Manager
Service advisor josh made it a smooth and easy process,
Service advisor josh made it a smooth and easy process, would recommend him for any BMW needs
Service advisor josh made it a smooth and easy process,
Service advisor josh made it a smooth and easy process, would recommend him for any BMW needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Scott! I'm thrilled to hear that Josh provided you with a smooth and easy process at BMW Seattle. Your recommendation means a lot to us, and we look forward to assisting you with any future BMW needs! Sincerely, Tony Watkins | Service Manager
BMW Seattle never respects MY time, and the car is always
BMW Seattle never respects MY time, and the car is always overdue. Other than that, things are OK.
BMW Seattle never respects MY time, and the car is always
BMW Seattle never respects MY time, and the car is always overdue. Other than that, things are OK.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Lorie. I understand the importance of your time, and I appreciate you bringing this to our attention. At BMW Seattle, we strive to ensure timely service and a positive experience for all our customers. If you have specific concerns, please feel free to contact me directly so we can address them. We value your input and look forward to improving your future visits! Sincerely, Tony Watkins | Service Manager
Mr. Watkins, this should not reflec
This comment should not reflect personally on the efforts of Mr. Martinez, but on the overall policies of Seattle BMW service. As a woman purchasing her own cars since the late '60's, I still have concerns about how any dealership treats its women customers.
I have an Excellent experience at BMW Seattle while oil
I have an Excellent experience at BMW Seattle while oil change and inspection with Alvaro Martinez.
I have an Excellent experience at BMW Seattle while oil
I have an Excellent experience at BMW Seattle while oil change and inspection with Alvaro Martinez.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! I'm delighted to hear that you had a great experience at BMW Seattle during your oil change and inspection with Alvaro Martinez. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager
I am very satisfied there is a job done by BMW of Seattle.
The service area has put into place discounts on
The service area has put into place discounts on servicing that now make seattle bmw competitive. People are friendly yet professional plus free coffee machine is great for early riser cuztomers.
The service area has put into place discounts on
The service area has put into place discounts on servicing that now make seattle bmw competitive. People are friendly yet professional plus free coffee machine is great for early riser cuztomers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that our service area discounts and friendly, professional staff have made your experience at BMW Seattle enjoyable. We’re also glad you appreciate the complimentary coffee—perfect for early risers! We look forward to welcoming you back for your next service visit. Sincerely, Tony Watkins | Service Manager
I have an Excellent experience at BMW Seattle while oil
I have an Excellent experience at BMW Seattle while oil change and inspection with Josh.
I have an Excellent experience at BMW Seattle while oil
I have an Excellent experience at BMW Seattle while oil change and inspection with Josh.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I'm thrilled to hear about your excellent experience at BMW Seattle during your oil change and inspection with Josh. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Tony Watkins | Service Manager
Seattle BMW’S service center is very efficient from
Seattle BMW’S service center is very efficient from making appointments to being ready when I drop my car off. My car is tea when promised. They keep me advised along the way as to what they found and recommend upcoming service. Check out was very efficient.
Seattle BMW’S service center is very efficient from
Seattle BMW’S service center is very efficient from making appointments to being ready when I drop my car off. My car is tea when promised. They keep me advised along the way as to what they found and recommend upcoming service. Check out was very efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We at BMW Seattle are thrilled to hear that you experienced such efficient service from our team. It’s great to know that you found our communication and appointment process smooth. We appreciate your kind words and look forward to assisting you with your future service needs. See you next time! Sincerely, Tony Watkins | Service Manager
All aspects from start to finish was seamless.
All aspects from start to finish was seamless. Great communication throughout and after with a troubleshooting question. Thanks Josh!!
All aspects from start to finish was seamless.
All aspects from start to finish was seamless. Great communication throughout and after with a troubleshooting question. Thanks Josh!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Erik! We appreciate your kind words and are thrilled to hear that your experience at BMW Seattle was seamless from start to finish. It's great to know that our communication was effective and that Josh was able to assist you with your troubleshooting question. We hope to see you again soon! Sincerely, Tony Watkins | Service Manager
Josh did a great job saving the cost of a brake job.
Josh did a great job saving the cost of a brake job. They recalibrated the brake indicator to reflect the true measurement of remaining brake life instead of just doing a complete brake job! Thank you for the honesty!
Josh did a great job saving the cost of a brake job.
Josh did a great job saving the cost of a brake job. They recalibrated the brake indicator to reflect the true measurement of remaining brake life instead of just doing a complete brake job! Thank you for the honesty!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us such a fantastic review! We're pleased to hear that Josh was able to assist you in saving on your brake job while being honest about your brake life. At BMW Seattle, we strive to provide transparent service that meets your needs. We look forward to seeing you again for any future maintenance! Sincerely, Tony Watkins | Service Manager
Both Trevor and Josh help me with my recent service on my
Both Trevor and Josh help me with my recent service on my X3. I’ve dealt with both of them many times before. They are both very professional, nice and accommodating. Love dealing with this BMW dealership.
Both Trevor and Josh help me with my recent service on my
Both Trevor and Josh help me with my recent service on my X3. I’ve dealt with both of them many times before. They are both very professional, nice and accommodating. Love dealing with this BMW dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome review! We're thrilled to hear that Trevor and Josh provided you with exceptional service for your BMW X3. At BMW Seattle, we pride ourselves on our team's professionalism and dedication to our customers. We look forward to serving you again in the future! Sincerely, Tony Watkins | Service Manager