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BMW Seattle

4.9
(1,302 reviews)
Visit BMW Seattle
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 6:00am–6:00pm
Tuesday 9:00am–7:00pm 6:00am–6:00pm
Wednesday 9:00am–7:00pm 6:00am–6:00pm
Thursday 9:00am–7:00pm 6:00am–6:00pm
Friday 9:00am–7:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday 11:00am–6:00pm Closed
2016 state dealer award View 4 awards
2016 state dealer award 2015 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (206) 204-4799 (206) 204-4799
Used (206) 204-4778 (206) 204-4778
Service (206) 471-7974 (206) 471-7974

Inventory

See all 494 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2007.
BMW Seattle offers a comprehensive selection of Ultimate Driving Machines, along with professional service and maintenance performed by BMW-trained technicians. Elevate your driving experience by scheduling a test drive at the largest indoor BMW showroom in the Northwest, located at the intersection of I-90 and I-5 near CenturyLink and Safeco Field. You might know us as a popular BMW dealership, serving the greater Seattle areas. We are… But, that’s not all we are. We’re your neighbors with a vested interest in keeping you safe and confident while you’re on the road. That’s why we choose to sell new BMW and used luxury car models.

Service center

Phone number (206) 471-7974

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
6:00am–6:00pm
Sunday
Closed

Reviews

4.9
(1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great Service!

All representatives work in that location are friendly and helpful! The representative even help me fixed a small problem with my door! Always good to go there when service is needed.

5.0

Great Service!

All representatives work in that location are friendly and helpful! The representative even help me fixed a small problem with my door! Always good to go there when service is needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Huiyung. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Shannon Travis | Service Manager

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5.0

Great service

It is convenient to drop off and I appreciate the Uber ride to my work. Also, all of the employees that I come in contact with are very nice.

5.0

Great service

It is convenient to drop off and I appreciate the Uber ride to my work. Also, all of the employees that I come in contact with are very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Shannon Travis | Service Manager

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5.0

Service

Service Advisor Trevor Maehl is professional and has a great attitude. He listens and responds to my questions. Thank you

5.0

Service

Service Advisor Trevor Maehl is professional and has a great attitude. He listens and responds to my questions. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michele, thank you for the awesome feedback! Trevor is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Sincerely, Shannon Travis | Service Manager

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5.0

BMW high quality all around

They treated me well, nice clean loaner, quality work you can trust. I would definitely recommend considering a BMW for your next car purchase.

5.0

BMW high quality all around

They treated me well, nice clean loaner, quality work you can trust. I would definitely recommend considering a BMW for your next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that I can do please come back and see us again. Take care! Sincerely, Shannon Travis | Service Manager

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5.0

Great service

Nice lounge, helpful staff, car ready when promised & love the car wash! This is my 3rd BMW, nobody does it better.

5.0

Great service

Nice lounge, helpful staff, car ready when promised & love the car wash! This is my 3rd BMW, nobody does it better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Candace, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Shannon Travis | Service Manager

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5.0

BMW X1 Service Recall

Service text and email updates is amazing. You can updates within the day while you are waiting for your car.

5.0

BMW X1 Service Recall

Service text and email updates is amazing. You can updates within the day while you are waiting for your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos, Rommel. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shannon Travis | Service Manager

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5.0

Bought Used at BMW Seattle

Friendly sales staff. Trusted our sales rep as time of sale. Didn't feel like we were dealing with a typical car salesman. Felt like a very smooth process in a comfortable setting. Buying a used car at BMW only gets some of the perks. Sales team did right by us after we were miscommunicated with.

5.0

Bought Used at BMW Seattle

Friendly sales staff. Trusted our sales rep as time of sale. Didn't feel like we were dealing with a typical car salesman. Felt like a very smooth process in a comfortable setting. Buying a used car at BMW only gets some of the perks. Sales team did right by us after we were miscommunicated with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

At BMW Seattle, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Ian! Sincerely, Adam Newbold | General Sales Manager

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5.0

Excellent Salesman, dealership

I would definitely recommend the dealership, and especially Chris Brown, the salesman, who was extremely professional and also very knowledgeable.

5.0

Excellent Salesman, dealership

I would definitely recommend the dealership, and especially Chris Brown, the salesman, who was extremely professional and also very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Anne. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Adam Newbold | General Sales Manager

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5.0

Comprehesive thoughtful service

I like Andrew's thoroughness and that he wanted to ensure I got my money back from Safelite who screwed up my window installation

5.0

Comprehesive thoughtful service

I like Andrew's thoroughness and that he wanted to ensure I got my money back from Safelite who screwed up my window installation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Marie. Sincerely, Shannon Travis | Service Manager

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5.0

Professional Sales Experience

Professional and courteous experience from beginning to end with no pressure or shady sales tactics. This is how buying a car should be.

5.0

Professional Sales Experience

Professional and courteous experience from beginning to end with no pressure or shady sales tactics. This is how buying a car should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marc, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to BMW Seattle. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Adam Newbold | General Sales Manager

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