BMW Seattle

I drove up from Oregon to buy my dream car, Ian made it seem easy. Everyone was so helpful, patient and professional. such a positive atmosphere for a... car dealership! You guys really stand out.

Rude employees, cars are not maintained well, they are selling vehicles with 10 accidents for very high prices and do not care about their customers.

We had been shopping for a new car for one year. We considered couple brands and went into negotiations.. At BMW Seattle, we have been always treated very... professionally. We worked with 2 different representatives, Michael and Marta, both were trully knowledgible about the product and market. We never got the feelign or being pressured or not being in a disadvantaged position. The car we had targeted first didn't have a feature important to us, so we waited and kept looking around. BMW extended their portfolio by the end of last year, And we got our Beamer at BMW Seattle!

Jaspreet (Jazz) was very accommodating and professional from the two visits to BMW Seattle and through text I exchanged with him. He did everything he... could to inform me about the car and worked really hard to get me a fair deal. Any kind of issues, which were minor, he addressed any way he could. And throughout the prospecting, he was funny, respectful, and I did not feel pressured to make a purchase. I highly recommend him!

He is very nice and gave a good deal. He is patient and tries to explain everything he can. A good experience. So we got a new car!

I have bought 2 cars at Seattle BMW and each time the process has been easy and smooth. I had a bad situation with a BMW purchased elsewhere that had... the all wheel tranny go bad. It would have been cost prohibitive to consider repairing it. Seattle BMW went out of their way to figure out how to get me whole on the original loan and into a new 3 Series. I know it is their job to sell you a new car, but they spent 5 hours with me working through multiple solutions until we found one that fit budget and preference. If you are going to buy a vehicle, I cannot recommend enough asking for Andy Werner. He has sold me both of my cars and was an absolute dream to work with. He genuinely shared my pain on the original disaster mentioned above, and had promised to make sure he got me an amazing deal when I came back at lease end. He did not disappoint. As long as I live in Seattle I will buy my cars at BMW of Seattle, and will work with no one but Andy Werner.

We inherited a Series 2 BMW and signed the paperwork to transfer the service warranty into our name 2+ years ago. We scheduled a service appointment, though... when I arrived Alex Long informed me that they will no longer honor the agreement and our 2 choices were to pay $1100 for the service or pay $700 to transfer the agreement (again) for the remaining ~20 days. (1) Whether the service agreement should have been transferred or not, it was 2+ years ago and we have this signed agreement. (2) If there were a problem, BMW Seattle could have informed us of this some time ago and before we arrived for this appointment. This would have allowed us to review the contract/bring it with us, or to have the service completed somewhere else (oil change, spark plugs, etc. ... all much cheaper elsewhere). Alex was not at all helpful with any of the above.

We looked all over for the perfect used BMW X3. We actually had a deposit on one at an other place but it hadn't come in yet and I am so glad for that.... As we waited I continued to search the internet and one popped up online from BMW Seattle before photos were even available. Michael Brown contacted us and got the vehicle ready fast, we came in and immediately had a good feeling about Michael and the dealership, and the vehicle itself was perfect! Everything about Michael and the dealership made me feel this was the vehicle for me. So I canceled the order from the other place and moved forward with Michael and his team. I have only had the X3 for 5 days and I feel like it was made just for me. We will forever be BMW owners! When the time comes to get another one I look forward to working with Michael he is truly a great person to work with!! Thank you so much for all your help we so appreciate it.

Everyone was great! The entire experience was amazing. Staff was friendly, knowledgeable and extremely helpful in every way. Will definitely recommend... to friends and family.

Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's... dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.