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Ed Napleton Acura Kia

(1,470 reviews)
Visit Ed Napleton Acura Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award

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New (866) 465-8390 (866) 465-8390
Used (866) 984-4667 (866) 984-4667
Service (855) 698-8733 (855) 698-8733

Inventory

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About our dealership

This seller has been on Cars.com since May 2003.
The Napleton Automotive Group has been in business for over 90 years, thanks to a dedication to customer service and a commitment to the community. Our dealerships have a huge selection of new vehicles in stock, along with a wide variety of pre-owned vehicles to suit any budget. We also service all makes and models.
Second to none since 1931

Service center

Phone number (855) 698-8733

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Acura Kia from DealerRater.

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I’m very happy with my purchase. I honestly wasn’t sure if I was going to find what I was looking for, but Mark made sure I got everything I wanted and nothing less. He helped make sure I was within the budget I wanted to spend but still get all the bells and whistles.

I’m very happy with my purchase. I honestly wasn’t sure if I was going to find what I was looking for, but Mark made sure I got everything I wanted and nothing less. He helped make sure I was within the budget I wanted to spend but still get all the bells and whistles.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Mark Chaparro helped us get into a new vehicle and made the process a great experience. Thanks Mark!!!

Mark Chaparro helped us get into a new vehicle and made the process a great experience. Thanks Mark!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I bought a used Nissan Xterra with Mark Chaparro. He was transparent, low pressure and a very relatable guy. I had a great experience and would recommend.

I bought a used Nissan Xterra with Mark Chaparro. He was transparent, low pressure and a very relatable guy. I had a great experience and would recommend.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Went in with one option in mind came out with a better option and better deal. Thank you for your hard work and time James. Have been a great guy with us throughout the process. He doesthe best he can to find a great deal to be happy with. Ask for James if you need assistance on purchasing a vehicle great guy.

Went in with one option in mind came out with a better option and better deal. Thank you for your hard work and time James. Have been a great guy with us throughout the process. He doesthe best he can to find a great deal to be happy with. Ask for James if you need assistance on purchasing a vehicle great guy.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Mohammed Hussain we drove from milwaukee . Mohammed did an amazing job made us feel welcomed and the process was very smooth. we highly recommend him to our friends and family.

Mohammed Hussain we drove from milwaukee . Mohammed did an amazing job made us feel welcomed and the process was very smooth. we highly recommend him to our friends and family.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Top tier service really went above and beyond to help me out and get me into a very nice car, I couldn’t have asked for better service!

Top tier service really went above and beyond to help me out and get me into a very nice car, I couldn’t have asked for better service!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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Christopher was great. Super personable and very kind. I love this dealership and I will be returning.

Christopher was great. Super personable and very kind. I love this dealership and I will be returning.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I would like to share my exceptional experience with salesman Mark Chapparo and General Manager Andre. We initially visited the dealership just to browse the vehicles, never intending to make a purchase that day. Both Mark and Andre were a pleasure to work with. Mark was very helpful in explaining the pros and cons of our options without ever pressuring us into buying more than we intended. I also wish to express my sincere gratitude to Andre for honoring the price I requested. Had an amazing and wonderful experience. Will definitely go back in the future.

I would like to share my exceptional experience with salesman Mark Chapparo and General Manager Andre. We initially visited the dealership just to browse the vehicles, never intending to make a purchase that day. Both Mark and Andre were a pleasure to work with. Mark was very helpful in explaining the pros and cons of our options without ever pressuring us into buying more than we intended. I also wish to express my sincere gratitude to Andre for honoring the price I requested. Had an amazing and wonderful experience. Will definitely go back in the future.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Juveria, thank you so much for your feedback! Mark will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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Amazing service ! Incredibly helpful, fast , and patient . Amazing customer service, and hospitality. Very kind people.

Amazing service ! Incredibly helpful, fast , and patient . Amazing customer service, and hospitality. Very kind people.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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Mark Chaparro was very pleasaant to work with. Great salesman with honest personality. Highly recommended

Mark Chaparro was very pleasaant to work with. Great salesman with honest personality. Highly recommended

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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