Ed Napleton Acura Kia

Wilson and Connor @ Ed Napleton Acura were amazing. Made buying a car a real pleasure. They are the BEST!!!!! I will always come here Jackie R

Stay away from those guys. They charging some worthless fees like 2500$ for used car inspection (why I should pay 2500$ for car inspection ?. Are they... supposed to inspect every car they selling to be sure is in good working order?) and 1400$ for their package included mostly worthless services like oil change and car wash and towing and other stuff. Plus their document fees plus licence plate fees are 1300$. For what?????????. They tried to charge me 5200$ extra for all this stuff. This was the worst dealership experience I ever have.

The experience was excellent Nick was very thorough and very sweet Everything was prepared and ready for me when I came in didn't have to spend a lot... of time

I was unfortunate enough to have an issue but fortunate enough to end up having Ed Napleton taking care of an issue for me. I have 2017 Acura ILX ASpec... and i had a blown tire at 2am. Finding out there is no spare wheel in the trunk and just tire infiltrator instead was a definite bummer and in my case absolutely no help. Ended up calling Acura customer care and flat bed truck towing my vehicle to Ed Napleton in the middle of the night (Friday into Saturday) where we dropped the car off on the lot and keys were dropped in into the box. Saturday morning i was contacted by a service dept. representative named Dave (David ) and we decided since Ed Napleton didn't have a Michelin Pilot 225/40/18 sized tires in stock at the moment that i will get one locally from someone else and provide them with it so the can perform the swap. As soon as i arrived with the new tire Dave made sure everything was taken care of. To my surprise once the job was done and i asked Dave how much do i owe him for the service he just told me "dont even worry about it". Now, this is how they treat customers. In my book they are fantastic and in the near future when im ready for another new Acura Ed Napleton will be the one i will go to. Just so everyone knows, I was never asked nor suggested by anybody from Ed Napleton to leave any kind of review. In today's world having such friendly dealership on Your side give you confidence that in case should You need one there is Ed Napleton and they wont disappoint You. Kudos to Dave and Acura at Elmhurst. Gregory T.

The personal were nice to do business with, no pressure and had shown me several vehicles. I recommend this place for anyone who is interested in purchasing... a vehicle.

Kyle is the best My husband and I have been and bought several cars, this has been an amazing experience. This time we were here for my mom. Kyle really... took his time explaining details with her. I would highly recommend this dealership and Kyle as the salesman

My wife and I had a very good experience at Napleton in Elmhurst. Andre Jennings the salesmen was very kind and accommodating. Not a pushy salesmen.... We bought a Nissan Armada and it did not have headsets and Andre promised to get them for us. The finance department was also very accommodating and informed us about all the documents we were signing. C. Norton was the man in finance. The only thing that we did not like was the sales pitch about the paint from one of their managers. Just tell them that you will wash and wax the car. Otherwise you will be paying $ 1998, or $799 after he decides to discount it.

Andre took great care of us. He was very knowledgeable and made sure we understood everything about the process. We will be back for sure!

I came in and purchased my lease had great experience Andre Jennings and Oscar Nunez really loved my experience and customer service they provided I would... recommend these two with no problem, thank you guys!!!

Bait and switch. They will not sell cars at their asking price. They try to add on %20 to the advertised price of any car they have listed. It's sad that... they take advantage of the financially irresponsible customers they do get. Take your business somewhere else. Read their reviews this is common practice.