Reviews
Bad bad bad bad never ever go there
I brought Nissan Maxima in for service in 4-22-16 the car was towed and that because the car would not start they told me that I need new antenna and to program new key It end up that they didn't fix the car and they didn't want to take the car back to fix when it Brock down after 1 hour or give me my moeny never go there or even have Nissan car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mahmoud, we are sorry to hear you did not have a pleasant experience at our Billion Auto Iowa City location. We invite you to talk to the manager there so he can research the issues you were having. Thank you.
Best Service Around
Buying a vehicle was a comfortable and smooth process. The staff understood what we were looking for and allowed us time to consider our options. All staff were very professional. I would recommend Billion Auto to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leonard Donnan
Great place Billion. Tim was just outstanding person!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leonard, we appreciate you taking the time to rate us! See you again soon!
Friendly and comfortable.
Tim is a great person to deal with. I felt like I was a home. The whole staff was just great. One way to put it if I was stuck in a snow storm. Billion auto would be a good place to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service
Rob and Roy were very helpful. the fond the problem and choice on how to fix it. A great team to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, we are so happy to hear that Rob and Roy were able to help you out! See you again soon!
Loved working with Alex!
Alex was efficient, friendly, and got us in and out with a new car without any complications or unnecessary waiting!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rachel! We appreciate your taking the time to leave us a review. Enjoy that new car!
Engine and A/C repair
Everything went smooth sailing. The staff was friendly and very professional. I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, we are pleased to hear that your service visit went well. We appreciate your business!
Chevy Trax 2015 new
I've dealt with Kevin Goulding for many years at this dealership and the previous one. I've purchase numerous new vehicles and a used truck; very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
outstanding service
It was very much a pleasurable experience that is always not the case in my past! Great team effort all around!!! Kudos to this Sales/Finance team!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrain 2016
Jake was very helpful and attentive. We really appreciate all the time he spent with us while we were selecting a vehicle. He was very knowledgable about all of the options and features that went along with the Terrain Vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angela, That is a great review! Thank you and we look forward to seeing you again!