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Gandrud Chevrolet

(923 reviews)
Visit Gandrud Chevrolet
Sales hours: 8:00am to 5:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 631-6814 (866) 631-6814
Used (866) 631-6825 (866) 631-6825
Service (866) 631-6853 (866) 631-6853

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gandrud Chevrolet from DealerRater.

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Great Service, clean facility, Friendly staff,

We are very happy and completely satisfied customers. We trust Mark Borter completely. He is the best service advisor ever. Thank you very much Mark. Everything was wonderful and the Van runs great and quiet and safe again. We are very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lube Service Area

The Service Coordinator and Service Techs were all VERY friendly and helpful. They make coming to Gandrud an enjoyable experience. A Great Team overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service A+++

Mark and Brian really helped me with my car and making sure that everying was working ok on it before my warranty expired. They fixed the issue I had with a hard start. I'd recommend anyone to Gandrud Chev!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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friendly, quick service, clean facility

I really like that you have an express oil change and I don't have to make an appointment. Everyone is always very friendly. The customer waiting area is clean. Free coffee is always good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great people

the people there are wonderful! i have thought of going to other place to get my oil changed, because they are cheaper. but i really like the people there. it is always hard to get my truck out of there because of other vehicles all around. but the guys there are so sweet they help direct me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

It was made very simple and easy to make things happen. I was very surprised and greatful for our salesman, Mark Thompson. I never thought the process could be so fast and simple! They also made it easy to have and helped entertain our 15 month old son too. I have already recommended Gandrud to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sent the wife in for an oil change and tire rotation. ...

Sent the wife in for an oil change and tire rotation. Came home with $80 bill. No other service performed. What a joke. Would not recommend.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great Dealership

We just wanted to say that leasing our new Altima from Gandrud was a very pleasant experience. Jim Koski did a very good job in answering our questions and made the whole process easy. Making the drive from the Valley was well worth it. We will continue to be Gandrud customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service made Simple!

It was great from start to finish. Best service experience I have had to date. From ease of scheduling an appointment via email to the way I was treated in dealership. I had an alignment done after replacing ball joints myself. Truck drives great now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Customer Service

Jared was wonderful to work with. He was able to answer all of our questions and was extremely helpful in the car buying process. I am very pleased with the Chevy Cruze that I purchased and would definitely return to Gandrud when we decide to get a new car for my husband. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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