Reviews
Simply the Best!
Always willing to go the extra mile. Great staff and dealership. Would never consider anywhere else for my automotive needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales and service
Bob Gareis is one of the reasons I remain loyal to Gandrud and the other reason is the excellent sales presentation that Mark Miller gave to catalogue our owners manual and explain all the new featues of our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was taken care of right away and with a smile!
Everyone was very helpful! I had a problem with my tire and they fixed it right away and explained everything to me. Everyone was very friendly, they even gave me a ride to work in the morning and offered to pick me up later.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
warranty repair
Dropped car off at 11am for a 2 hour estimated service call. Called after 3 hours at it was still going to take another 15 minutes. We wanted the car done by 2pm to take a trip out of town. I called again after giving 30 - 40 minutes and was still told it would be another 5 minutes. As you can guess, we missed out 2pm leave time for our of town trip. Not happy that the 2 hour estimate was not maintained and getting basically a run around when I called to valid the car was finished.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and always friendly
We have been very happy with the service This is the 5th vehicle from Gandrud and will be back when the time comes for another.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We bought a new Equinox, purchased on February 24.
Our sales rep was very accommodating, courteous, informative. We had a great experience buying our new car. We felt Mark Murphy went over and above to satisfy our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Daryl Warren did an excellent job. I could not be happier with the service and attention that I was given.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 Chevy Malibu
This is the 2nd car I have leased from Gandrud Chevy dealer and have been pleased with sale process both times. First car was extremely nice and dependable and I expect the same from the 2nd car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great cars, great people, no hassel
Very nice people, didn't try and sell me something I didn't need, listened to me. Showed me all my options and payment levels. Rich Bridenhagen was very knowledgeable and took us through everything on the SUV
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good thorough service
I stopped in to have my oil changed and tires rotated. There was a line of two cars ahead of me, so the wait time ended up being over one and a half hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
