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Gandrud Dodge-Chrysler-Jeep-RAM

(902 reviews)
Visit Gandrud Dodge-Chrysler-Jeep-RAM
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (920) 245-7899 (920) 245-7899
Used (920) 245-7893 (920) 245-7893
Service (920) 245-7889 (920) 245-7889

Reviews

(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gandrud Dodge-Chrysler-Jeep-RAM from DealerRater.

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Great price on the vehicle but wish I could have gone

Great price on the vehicle but wish I could have gone with the Classic. Will be trading this vehicle very soon. Ram 5th generation a poor excusie for a truck. Ater 7 Ram trucks, this will be my last one. Back to Chevrolet or GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worked with Andrew.

Worked with Andrew. He is the best. Knowledgeable and pleasant Quick and thorough service. Very friendly setting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick service but pricing keeps increasing every time I

Quick service but pricing keeps increasing every time I come. Pricing me out as a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Delsart Rocks!

Brought my Grand Cherokee in for a routine oil change which was completed promptly. It turns out I was overcharged for labor. I paid my bill and left. Before I even noticed the error, I was contacted, apologized to and a check was issued. In the past, prior to Mike Delsart?s appointment to Service Manager, it would have been like pulling hens teeth to get an error corrected. Since Mike has been on the job, service has reached a significantly higher level of quality. And, if there is a problem, Mike is always easily accessible to the customer to step in and solve the issue to our mutual satisfaction. Prior to Mike, things were bad and I was moving on to another dealership. His customer care brought me back and has me firmly grounded in the Gandrud customer base.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service was quick.

The service was quick. The staff were courteous and informative. I always bring my car through the Express Center for my oil changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic!

Great dealership! Fantastic customer service. Nice to have a reputable dealership in Green Bay. Bergstrom is horrible and will never get my business. Glad we have Gandrud!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They did a great job doing work on my car and keeping me

They did a great job doing work on my car and keeping me informed of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great, just don’t like how much it is

The service was great, just don’t like how much it is costing to get an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Gandrud always does a great job.

Gandrud always does a great job. Very professional, clean, and pleasant staff. I bring my vehicle here for all of my scheduled maintenance and oil changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My Sales Consultant, Lynnette, was AMAZING!

My Sales Consultant, Lynnette, was AMAZING!!! She, along with Sales Manager Matt and Otis…from Finance , made this an “easy, breezy” process. Lynnette was super friendly and very knowledgeable….making our car buying experience nothing short of fantastic! If you are in the market for a new, or a new to you vehicle, I would highly recommend going to Gandrud!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.